Overnight Prints

Buyer beware. I've used Overnight prints for about 7 years both professionally and personally. Their quality, speed and price has always been fair but my last several orders have been a waste of time and money. My latest order was running so late I asked them to not bother shipping it as I couldn't use it anymore. They almost immediately created a shipping label and told me it had shipped but UPS didn't receive it for 2 more days and it doesn't appear to be expedited shipping even though I paid almost $20 extra in shipping (on an $8 order) to ensure I received it in time. I understand if they have a lot of orders but they're still taking people's money with the understanding they're likely to get their orders quickly. They don't even seem to be using the extra shipping cost towards expedited shipping which is incredibly dishonest. Maybe ownership changed? As they now seem to be in the business of upcharging and not delivering... and for those reasons, I'm out.

Overnight prints is misleading. You won't get your order overnight, even if you pay for overnight. The cards are great, but don't expect them to come overnight.

I ORDERED 6DAYS AGO PAID FOR FAST OVERNIGHT...WHICH SAID 4 DAYS IT IS NOW 6 AND STILL SAYS IN PRODUCTION I ONLY ORDERED 500 BUSINESS CARDS AND A FEW MAGNETS SO IT SHOULD BE A QUICK PRODUCE SINCE ITS NOT A BIG ORDER...OR MAYBE THATS THE PROBLEM...YES THEY ANSWER BUT JUST KEEP SAYING.ITS COMING.I NEEDED THEM FOR SOMETHING ON FRIDAY...YESTERDAY...MAYBE i WILL JUST STAY WITH THE SITE THAT I KNOW TREATS MY ORDER JUST AS IMPORTANT...AND I DONT EVEN KNOW IF THE QUALITY IS GOOD YET.

Update...it is now Wednesday my status is still order arrival date for last Friday I have sent emails and done live chat...asked for money back...to no avail. They tell me its coming but status never changes...they said i can't get my money back because its in production.i said for 8 days...i said you are supposed to be fast and yet this is the longest to even produce my order(compared to the other company)...i would suggest not using them...all the reviews they have are 3 words.that says fake...

I have ordered business referral cards 3 times now. First experience was good got the order within a weeks of ordering. 2nd time paid extra for expedited shipping took about a month to get them after multiple emails to them expressing my unsatisfaction, did not get my expedited shipping fee back. Figured I would give them a 3rd chance... Ordered Feb 4th paid for overnight expedited shipping still have not recieved them and on status it is showing in production. Just emailed to get an update as I am sure I will not get the overnight shipping reimbursed. I DO NOT suggest ordering unless you have a month or more before you need them. NEVER pay extra for shipping as it doesn't appear to matter to them. Will update once I get my cards as to how long it took for my "overnight" prints that I paid extra shipping for..

Reordered business cards. Some of the cards were defective and the color of the entire reorder did not match our original order. It was very pale. They offered to reprint 25 of the cards (out of 100) or to give a store credit for 25 cards.
I would have been embarrassed to hand any of those cards out, and their resolution to our problem was quite unsatisfactory. We wasted money, but did find another company (UPrinting.com) to help us.

Calling themselves "Overnight Prints" has become a joke. They USED to be pretty quick, but recently, every order I place is significantly later than estimated. They have a disclaimer that their customer service folks like to snarkily point out that blames delays on the post office but the items are still in production when they were scheduled to arrive... can't blame the post office for that!

The quality of the items for the price is good, but if you need a fast turnaround, this is no longer the company to use.

All 5 separate orders I have received have had problems. Mostly the Art is not centered on one or both sides. And the artwork and spot varnish can be off centered by 1/4 inch. One one occasion I have gotten full bleed cards with a white stripe of paper showing. Oh and if you get round corners they look like garbage. I gave them 2 stars because of price and turnaround time and customer service is good. But if the quality is so bad what is the point? That being said I will probably keep trying because I like disappointment.

Have been a customer for several years, but there has been a notable decrease in the quality of printing. Had my last set of business cards reprinted due to streaks and washed out color. Thought I'd give them another try. After a three week print que, I got more of the same. Not worth the savings. As they say, you get what you pay for.

I gave 2 stars instead of one because they are fairly affordable, but they take months to get out orders (and with a name like "overnight prints" that's kind of ironic) and the quality is pretty low.

These guys are not in the printing business, they are in the overpriced shipping business. After going through the entire process, you'll find that they jack-up shipping rates 500% if you want it delivered in a reasonable time.

The cards come on time, but the quality of the printing is not very well. The 500 cards have different yellow colors, which is the main color on our cards. It's not slightly different, it's big different. We also found out some of the cards show other job's images over our cards... and they sent those mixed in the box!
We printed many cards with Overnight Prints. The customer service is ok, but we want is good quality products. It will save your cost, and save our time!

First, because I didn't want to pay for overnight service, I didn't realize the order would take 3 Weeks to get, but went ahead and ordered, because one item was prescription pads, and not many companies seem to print them. There were things in my draft that did not print out on the finished product. Not vital things, but a major component that I spent a lot of time to integrate. The other item was flyers, but they came on really stiff paper rather than something that could be trifolded like I thought. And the writing at the top was not centered. And the fact they couldn't print it from a PDF was unusual as well, so I had to take time to transfer to another file type and then didn't get it printed out well after all. Again, nothing vital, but it just doesn't look professional. Very disappointed!

I printed my sister's save the dates postcards and magnets here. I spent time resizing and making sure that my measurements were within the provided template when uploading, but when I got the prints, the border came out too wide and it changed the look of the postcard. What's the point of spending time making sure the image you upload falls within the lines, when it won't print the way you want anyways? There should be an option where we can upload how we want the final image to look without the bleed.

I have used Overnight Prints for many orders over the past few years. I have always been fully satisfied with the quality of the order. This was the exception. Of the 1000 cards I ordered, the first 100 were unusable since the print was displaced to the right so the bottom strip was lacking on the lower left and some of the wording from another card was placed on the left side. In addition, in all 1000 cards, the bottom stripe is narrower than in my previous orders using the same template.

I paid extra to get my business cards in time, and they did arrive two hours before the event; not enough time to get them in folders or stapled like I'd planned. But, I am REALLY annoyed that 1/3 of them were not printed straight. Apparently, my business cards were jammed or slipped in the cutting machine.

I tried to speak to an agent about a refund for my order because it did not arrive in the time promised. They proceeded to tell me that delivery isn't guaranteed, which I find odd considering that the website is full of advertising saying that it is. I paid over $350 for shipping to get time sensitive material that, by the time it was delivered, was useless to me. The customer service rep told me that they could only refund the shipping difference, which, to me, does not right the situation. I expected a full refund. Not only was there false advertising in this situation but a lack of consideration in validating my complaint. I now have no trust in Overnight Prints for future orders, especially since there seems to be no accountability for the claims made on the site. I had to go to another source and pay $1200 to get these items printed, which I could have just done in the first place. I chose OP because I had been pleased in the past and thought my order would be in my hands as promised. The quality was fine, so I would say if time is your biggest factor, (ironically) stay way form "Overnight" Prints

Almost 3 weeks and still waiting for one self inking stamp. I will submit another review if I ever receive my order.

It was easy to upload my design, but the color and quality of the business cards vary every time. I've used the same design for the last few orders, sometimes color from the back bleeds to the front, or the edges look fuzzy. I use cmyk as recommended by Overnight Prints.

The rounded corner cuts were not great. Some of the cards didn't get cut and just bent, the majority that were cut didn't cut clean (like the blade was dull).

The card finishes (glossy over matte) were nicely done.

This is the 3rd time I've used Overnight Prints to print my booklets and the quality and color matching has been great the last two times, however this third time the colors did not match the document I uploaded. Paper trimming was also incredibly inconsistent- not a single border was straight along the edge of the paper.

And shipping! The expected delivery day is never correct. You have to click into 'Upgrade shipping' to find that the actual date is weeks later. Then you have to pay to upgrade for the ORIGINAL delivery day. That part is consistent.

I've been a customer for several years and really never ran across any issues. If so, I would either be notified with order placed on hold or Overnight Prints would work diligently to solve the issue. I placed an order back in May and when client received products they we're blurry. I was out of the country when I was informed that product was unsatisfactory and had little to no way of handling business. When I finally was able to communicate via email both reps were more concerned about informing me that Overnight doesn't offer refunds than providing me a resolution. I wasn't concerned about refund I just wanted quality products to provide to client. After communicating with 2 different reps which took over 24 hrs to respond to each email and emailing the defect products I still didn't get a resolution. I decided to call and rep told me that she saw that the original images were blurry and she could see the problem. My question, if you see that an image is blurry shouldn't you have placed on hold? Anyways the 3 rep was nice enough to value my business and stated she would reorder products with the updated images that were loaded. When I received the new product I received 100 of the correct products and 25 of the same old blurry products that I already had received. Not satisfied with the way this was handled and not to mention client had to wait almost a month for products and was still short 25 count of the corrected products.

The business cards I purchased were cheap but inconsistent. Some of my cards looked good and some of them were cut off centered. I'm not sure if I would order cards from them again.

I've used Overnight Prints for the past 2-3 years for our business, and until recently they had always been consistent. I had major problems with my last few orders, and will not be continuing to use them.
I ordered 500 bookmarks, and about 1/3 of them had a coating error that made them unusable. I did receive replacements about a week later, but they were cut incorrectly so they were not usable either. I didnt even bother to ask for replacements
At the same time as this, I'd ordered 200 booklets from them. There was a problem with the original files I sent, which took nearly 2 weeks to work out, due to 24-48h response time to emails. After that I waited a week to find out that the person helping me had forgotten to remove the hold on my order. I was guaranteed to receive it in the next 3 days, waited 6 without receiving any communication, and when I inquired about my order status I was told they were having technical issues. At that point, it had been almost a month, so I just canceled the order.
They didn't offer any compensation or other solutions, or even really care that I was canceling my account.
I will not be using Overnight Prints again. Waiting 2 days for an email back, simply forgetting to remove order holds, and sending damaged replacements is unacceptable.