• OverKitchen

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Overview

OverKitchen has a rating of 1 star from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. OverKitchen ranks 127th among Kitchen sites.

How would you rate OverKitchen?
Top Critical Review

“No shipping notice, no merchandise”

Janice J.
12/1/16

I place an order from OverKitchen on Nov. 15. For the past week, I have been trying to contact them via phone... I have only gotten rapid busy signals. I have sent them 2 emails and have gotten no response. I did get an initial purchase email but the link included, to view my order, took me to a Shopify error message page. I called Shopify, their cart service, and could get no helpful information. Something is very wrong and I am filing for a refund. Beware!

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user janicej25
2 reviews
0 helpful votes
December 1st, 2016

I place an order from OverKitchen on Nov. 15. For the past week, I have been trying to contact them via phone... I have only gotten rapid busy signals. I have sent them 2 emails and have gotten no response. I did get an initial purchase email but the link included, to view my order, took me to a Shopify error message page. I called Shopify, their cart service, and could get no helpful information. Something is very wrong and I am filing for a refund. Beware!

Thumbnail of user danielb205
1 review
5 helpful votes
November 7th, 2016

It has been 5 days since I placed an order from this website. I checked out via Paypal, and the payment went to merchant email: *******@hotmail.com. Pretty shotty email to use for a reputable business, combined with the fact that I have not received any status update on my order.

Will be disputing this transaction on day 7 if I have not heard from the company re: my order.

Edit: Still no response after emailing the company. Definitely a scam. Don't shop from this website.

Thumbnail of user alexb188
1 review
1 helpful vote
December 30th, 2016

Stuff may be cheap but the people running the site must be aliens because my order took forever. I ordered two of the same products and received two different products one 3 piece ninja and one 2 piece ninja because I told them I was calling the better business Bureau. Do not shop here. The vendor doesn't contact you they do not have a working phone line and they will not email you back. This site should be shut down. Period.

Thumbnail of user shannonb60
1 review
1 helpful vote
November 26th, 2016

I recently bought from this site on 11/17/2016. For 5 days they did not give me any updated information about my product. I finally contacted them through email asking if the would send me information or that I would need a refund. 11/23/2016 I received a UPS tracking number which said the package just arrived in my town. Two days later I go back to check on the status on UPS and it said it was going to be sent back to the sender by their request. Like what? Even though they gave me the refund there was no need at that point. IT WAS ABOUT TO ARRIVE. I never said I wanted a refund, just only if they weren't going to send it. Long story short they took it back and refunded me for no reason. The company never once responded to me either. No communication in anyway. Bad salesmanship. SO DO NOT SHOP FROM HERE. WASTE OF TIME.

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