This website seems to be closed. Find similar businesses
  • OuterInner

Overview

OuterInner has a rating of 4.13 stars from 46 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OuterInner most frequently mention customer service, and wedding dress. OuterInner ranks 204th among Prom Dresses sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    2
  • Quality
    4
2
See all photos

What reviewers want you to know

Positive highlights

  • My Bridesmaid dress I purchased from OuterInner is simply one word : stunning.
  • The customer service representative was prompt in answering my questions and was very courteous.

Critical highlights

No critical highlights yet

How would you rate OuterInner?
Top Positive Review

“I bought my bridesmaid dress here few months ago and...”

Tom J.
1/12/15

I bought my bridesmaid dress here few months ago and I'm really satisfied with the quality and looks of the dress. I got an excellent neckline full length evening dresses for a really affordable price. The material is great and I had no problems with the size. This company has offered great shopping experience for me. I will use them again in the future and I would warmly recommend them to my friends or to anyone.

Top Critical Review

“When I received the dress I had brought it smelt terrible...”

Colleen M.
7/4/13

When I received the dress I had brought it smelt terrible and was made of very cheap material. Not what I expected! Then just try to get your money back! They refused to follow their own refund policy; they will NOT refund your shipping costs. Added to this is that I have waited over a month for the dress refund. I have emailed them multiple times, but no refund. However they accepted my money right away.

Reviews (46)

Rating

Timeframe

Other

Reviews that mention popular keywords

dress (41) customer service (7) bridesmaid dress (4)
Thumbnail of user jesicat
7 reviews
79 helpful votes
January 12th, 2015

I bought my bridesmaid dress here few months ago and I'm really satisfied with the quality and looks of the dress. I got an excellent neckline full length evening dresses for a really affordable price. The material is great and I had no problems with the size. This company has offered great shopping experience for me. I will use them again in the future and I would warmly recommend them to my friends or to anyone.

Thumbnail of user jessaa
1 review
0 helpful votes
January 23rd, 2015

I bought another Wedding Gown! Their Customer Service really does go faster when you already transacted with them. I got my order in a month which is okay since I ordered in advance. Fabric quality could been alot better but I got the quality for the price I paid. Neckline a bit too tight but overall I'm pleased with it. To further more Dresses!

Service
Value
Shipping
Returns
Quality
Thumbnail of user gladyse
2 reviews
2 helpful votes
January 1st, 2015

The sexy wears I recently bought from OuterInner was really cool and perfect. It drags my hubby crazy. My friend gave me the link and I tried it. My experience was cool. The dresses are superb. I have been looking for such products for a very long time. I love the materials. I still need to buy more from them. The customer service is cool too. They delivered the products timely. Great seller.

Thumbnail of user emilyh29
1 review
1 helpful vote
January 9th, 2015

This site is filled with gorgeous gowns and beautiful dresses of all kinds and for all occasions. I'm so glad I found it. The prices are very reasonable too. The only downside is how long it takes to get a dress, but I guess that comes with the territory.

Thumbnail of user eleanork1
2 reviews
1 helpful vote
December 30th, 2014

This is the first site I've found which has nice dresses (by nice I mean REALLY nice) for a reasonable price. I bought one formal gown about a month ago and I'm so happy with it. It fits perfectly and looks amazing! I highly recommend this site to anyone looking for gorgeous outfits. You won't regret it!

Service
Value
Shipping
Returns
Quality
Thumbnail of user vincec26
2 reviews
2 helpful votes
December 30th, 2014

I bought a bridemaid gown that I realled liked. They communicated fast and on time. The fabrics used are fairly decent for their prices but overall it looks gorgeous! My friends can't believe my dress was only below a 100$. Overall would recommend and would buy from again! I really hope people realize the quality they are gonna get for the price of their dresses!

Thumbnail of user travisb27
2 reviews
7 helpful votes
December 30th, 2014

Used this website to order a few pieces of jewelry for my daughters upcoming prom. The style and selection were amazing, she was able to find numerous options within her budget. I would definitely recommend this site to friends and family, or anyone looking for great selection and deals for all occasions.

Thumbnail of user deniseb34
2 reviews
5 helpful votes
January 1st, 2015

I was looking for the perfect dress for my wedding, and was having a hard time finding something I loved that wasn't outrageously priced. The ceremony wasn't going to be a huge gathering but still was rather expensive. I needed to keep the cost of my dress low so I could keep the entire occasion under budget. I was looking at popular wedding dress retailers, like David's Bridal and Kleinfeld's, and wasn't able to find anything that I liked under $1000. 00! For a dress that I'm only likely to wear once, this price seemed really steep. I took my search online and found OuterInner.com. I began to browse the selection on the site and was immediately impressed with the style and value. I found the perfect dress for me for about $170.00 and the quality is fabulous. I can't wait to wear this for my wedding.

Thumbnail of user deloresm3
1 review
1 helpful vote
December 31st, 2014

I visited outerinner.com after my friend bought some dresses at insanely good prices. I emailed customer support because I had questions about how they make the custom dresses. I am always so paranoid because I have a wide shoulder frame, and I have to be careful and make sure the dress will fit me correctly. After speaking with a customer service rep, I emailed my specific measurements and even sent a photo so I could make sure they see my proportions correctly. I received my beautiful chiffon frill dress way before the estimated shipping time! It fit very nicely! And for the price, the quality wasn't bad at all. I will definitely be ordering more dresses in the future, now that I know they can tailor to my unique measurements.

Service
Value
Shipping
Quality
Thumbnail of user franklinj9
1 review
0 helpful votes
December 31st, 2014

I ordered my wedding dress from Outerinner. It was good experience and i enjoyed a lot. The dress was amazing and stunning. Price also reasonable. Service and delivery is also good.
I hope i will take their service again in future.
Highly recommended.

Thumbnail of user nilj
1 review
1 helpful vote
December 31st, 2014

Amazing dress. Yes I have to say its an amazing dress. I bought my weeding dress from this site. Quality is very good. Service is fine.
Hope I will use this site again.
I'd highly recommended for this site.

Thumbnail of user janed34
1 review
1 helpful vote
December 30th, 2012

Bought a ball gown here for a prize-giving ceremony from my university just before Christmas and it was beautiful!
Designer gowns would probably be better quality, but for the low price there is no beating my dress!

Thumbnail of user adrianl23
A L. – OuterInner Rep

Hi Jane, thanks for leaving your review;-)

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

OuterInner applies the quick trends from Women &Men Clothing, Classic Women Occasional Dresses, Wedding Dress, Making the Outer you pretty & the Inner y...

Company Representative

Thumbnail of user adrianl23
A L.

How do I know I can trust these reviews about OuterInner?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about OuterInner?