• Outdoor Dog Supply

Outdoor Dog Supply

Overview

Outdoor Dog Supply has a rating of 4.79 stars from 1,620 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Outdoor Dog Supply most frequently mention customer service, free shipping, and name plate. Outdoor Dog Supply ranks 443rd among Pet Supply sites.

Proactively asks for customer feedback

Positive reviews (last 12 months): 98.2%
Positive
108
Neutral
0
Negative
2
9
See all photos

What reviewers want you to know

Positive highlights

  • Outdoor Dog Supply had a good selection of products To choose from and had tools to help me select what I needed.
  • Great product and great customer service very prompt confirmation on weather i had received my order or not.

Critical highlights

No critical highlights yet

How would you rate Outdoor Dog Supply?
Top Positive Review

“Excellent service”

Jim H.
1/20/24

Excellent service and super quick response. Everything went as advertised, no hiccups excuses, or hang ups. This is the ways businesses should operate. Cheers to them having their poop in order. I would highly recommend them and will be using them on the future for my dog needs.

Top Critical Review

“Battery issue”

Michelle S.
10/1/23

The manual for the collar says it should take 5 hours to charge a fully depleted battery. This one was still red after a full 24 hours. Does the battery get changed when it's refurbished?

Reviews (1,620)

Rating

Timeframe

Other

Reviews that mention popular keywords

dog supply (159) customer service (95) name plate (73) dog collars (101) name tag (41)
Thumbnail of user jimh1888
1 review
0 helpful votes
January 20th, 2024
Verified purchase

Excellent service and super quick response. Everything went as advertised, no hiccups excuses, or hang ups. This is the ways businesses should operate. Cheers to them having their poop in order. I would highly recommend them and will be using them on the future for my dog needs.

Products used:
GPS tracking training dog collar

Service
Value
Shipping
Quality
Thumbnail of user thomasf2003
1 review
0 helpful votes
January 3rd, 2024
Verified purchase

Chad explained the gear really well and I got 2 day shipping. It was prompty sent. Thanks. I still have to send you my old Alpha 100 for credit

Thumbnail of user savannahs87
1 review
0 helpful votes
November 20th, 2020

I've ordered 2 collars from them. I'm very pleased with the colors and how much they reflect. I've got a bloodhound, so there very durable. I would definitely order again

Thumbnail of user dianneb151
Dianne B.
1 review
0 helpful votes
May 30th, 2020
Verified purchase

Clear options, easy process. Hope the collars do not get stiff and brittle.
Collar seems soft and comfortable, although a little bulky. Overall very nice product, excellent service and very fair price.
Will recommend.

Thumbnail of user susans6599
1 review
0 helpful votes
March 15th, 2024
Verified purchase

We bought two dog collars one for each dog, but they were in different areas. The larger camouflage collar is waterproof as desired, put the pink camouflage was not, and we thought it would also be waterproof. Guess I should have read description more closely. We will be ordering another though, that is waterproof for the smaller dog she doesn't stay wet around the neck during the bird hunts.

Thumbnail of user haleys60
Haley S.
1 review
0 helpful votes
May 30th, 2020
Verified purchase

I just received a collar a few days ago for one dog and absolutely loved it! Ordering again for the other dog because his current collar is on its last leg and I'm super excited about this one! Very affordable while also being cute!

Thumbnail of user grantr73
Grant R.
1 review
0 helpful votes
May 2nd, 2020
Verified purchase

Only complaint is the website is a little glitchy on a mobile device. Product selection as well as pricing is unbeatable.

Thumbnail of user brittanyr176
1 review
0 helpful votes
December 30th, 2020
Verified purchase

A new red collar and leash were great for our holiday photos. The name tag with the possibility to add up to four lines of important information about my pup was was the best part. Glad I chose this business, and will do again. Thanks for the great craftsmanship and prompt delivery!

Products used:
Collar and Leash

Service
Value
Shipping
Returns
Quality
Thumbnail of user marcb848
1 review
0 helpful votes
February 8th, 2024
Verified purchase

Best in the business. They always have everything I need to keep me and my dogs on the mountain.

Thumbnail of user kellyb666
kelly b.
1 review
0 helpful votes
May 15th, 2020
Verified purchase

Your website is not very user friendly. I accidentally selected 2 of the same collars and it wouldn't allow me take one off so I had delete my whole order and start over

Thumbnail of user kimb2611
1 review
0 helpful votes
January 15th, 2024
Verified purchase

Thank you for your quick response to the order and delivery. We are using the collars weekly.
Kim Buczkowski

Thumbnail of user coryt32
Cory T.
1 review
0 helpful votes
June 22nd, 2020
Verified purchase

This site has been used by my husband in the past. We will purchase from here again in the future as our puppy grows.

Thumbnail of user vickij52
Vicki J.
1 review
0 helpful votes
February 11th, 2020
Verified purchase

Always on time . Love the blankets just wish the numbers were a little closer together on double digits. Had a little mishap on one number that the first number was a little tilted but they discounted the next order and tried to help. I took picture and sent to show it was a little off and tilted but they apologized and seen the mistake and corrected on next order .

Thumbnail of user jessib8
Jessi B.
1 review
0 helpful votes
November 12th, 2019
Verified purchase

I've called numerous times about a discount with no call back. So i bought the 30 collars and 20 slide on tags anyways. I don't like this, but I need the supplies.

Thumbnail of user nanah36
1 review
0 helpful votes
January 19th, 2024
Verified purchase

Thanks for getting my order to me sooner than expected! My dogs love these collars. Orange with reflective strip. These collars are well made and tuff. I especially like being able to see where my dog is in the dark with their reflective collar.

Service
Value
Shipping
Quality
Thumbnail of user toshal1
Tosha L.
1 review
0 helpful votes
February 7th, 2020
Verified purchase

I would like to have been able to choose split rivets with my tags when it gave an option of long rivets or regular. I would have preferred split rivets.

Thumbnail of user kimberlya1555
1 review
0 helpful votes
January 24th, 2024
Verified purchase

Easy to order, great quality, and prompt delivery. We have 6 rowdies and they are hard on their collars. Being able to have piece of mind that money spent is on a quality and durable product paired with great customer service will have me back again at our next order.

Thumbnail of user davec454
Dave C.
1 review
0 helpful votes
March 30th, 2020
Verified purchase

size of Lupine collar for Invisible Fence receiver should have been listed on product page. I had to enter into a chat to learn they will go as small as the distance between the posts and as large as 26". Hope that's right.

Thumbnail of user richardl2490
1 review
0 helpful votes
October 16th, 2022

Instead of the metal plate replace it with custom stitch work embedded into the collar itself allowing more flexibility is a thought. The one I got from you guys was amazing unfortunately my dog was slightly too small to wear it was to hefty and the connector pieces always made the collar point downward no matter what way you tried to turn it.

Tip for consumers:
Know what it is your wanting exactly then take the time to find it don't rush anything

Products used:
Dog Collar

Service
Value
Shipping
Returns
Quality
Thumbnail of user claudiab171
Claudia B.
1 review
0 helpful votes
April 10th, 2020
Verified purchase

We purchased two collars years ago and happily returned to buy a collar for our third puppy. Glad to see you're still in business. Stay safe!

Thumbnail of user riellyo
Rielly O.
1 review
0 helpful votes
April 29th, 2020
Verified purchase

My dog thought the experience was so good the first time he'd lose his collar in less than a month so I could do it again.

Thumbnail of user chailleo
chaille o.
1 review
0 helpful votes
January 9th, 2020
Verified purchase

GREAT PRODUCTS AND PRICES! This is my second purchase and the first is 4 years old and still like new. I moved and thats the only reason I need a new one :)

Thumbnail of user jaytons1
1 review
0 helpful votes
March 21st, 2024
Verified purchase

The best experience I ever had I like ordering from them and their products really worked

Thumbnail of user randyw696
1 review
0 helpful votes
February 8th, 2023

Will not do business with them again called to order drive track 71 bundle for 319 was told that was sale price from a week ago would not honor it even though it still listed for that price

Thumbnail of user terryk367
Terry K.
1 review
0 helpful votes
August 5th, 2020
Verified purchase

I was unable to reach anyone by phone. Left message twice with answering service for someone to contact me about ordering a product and still have not received a response back.

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Heather G.

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4.8
1,620 reviews
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