Outdoor Dog Supply has a rating of 4.79 stars from 1,620 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Outdoor Dog Supply most frequently mention customer service, free shipping, and name plate. Outdoor Dog Supply ranks 443rd among Pet Supply sites.
Proactively asks for customer feedback
No critical highlights yet
Excellent service and super quick response. Everything went as advertised, no hiccups excuses, or hang ups. This is the ways businesses should operate. Cheers to them having their poop in order. I would highly recommend them and will be using them on the future for my dog needs.
The manual for the collar says it should take 5 hours to charge a fully depleted battery. This one was still red after a full 24 hours. Does the battery get changed when it's refurbished?
Excellent service and super quick response. Everything went as advertised, no hiccups excuses, or hang ups. This is the ways businesses should operate. Cheers to them having their poop in order. I would highly recommend them and will be using them on the future for my dog needs.
Products used:
GPS tracking training dog collar
Chad explained the gear really well and I got 2 day shipping. It was prompty sent. Thanks. I still have to send you my old Alpha 100 for credit
Clear options, easy process. Hope the collars do not get stiff and brittle.
Collar seems soft and comfortable, although a little bulky. Overall very nice product, excellent service and very fair price.
Will recommend.
We bought two dog collars one for each dog, but they were in different areas. The larger camouflage collar is waterproof as desired, put the pink camouflage was not, and we thought it would also be waterproof. Guess I should have read description more closely. We will be ordering another though, that is waterproof for the smaller dog she doesn't stay wet around the neck during the bird hunts.
I just received a collar a few days ago for one dog and absolutely loved it! Ordering again for the other dog because his current collar is on its last leg and I'm super excited about this one! Very affordable while also being cute!
Only complaint is the website is a little glitchy on a mobile device. Product selection as well as pricing is unbeatable.
A new red collar and leash were great for our holiday photos. The name tag with the possibility to add up to four lines of important information about my pup was was the best part. Glad I chose this business, and will do again. Thanks for the great craftsmanship and prompt delivery!
Products used:
Collar and Leash
Best in the business. They always have everything I need to keep me and my dogs on the mountain.
Your website is not very user friendly. I accidentally selected 2 of the same collars and it wouldn't allow me take one off so I had delete my whole order and start over
Thank you for your quick response to the order and delivery. We are using the collars weekly.
Kim Buczkowski
This site has been used by my husband in the past. We will purchase from here again in the future as our puppy grows.
Always on time . Love the blankets just wish the numbers were a little closer together on double digits. Had a little mishap on one number that the first number was a little tilted but they discounted the next order and tried to help. I took picture and sent to show it was a little off and tilted but they apologized and seen the mistake and corrected on next order .
I've called numerous times about a discount with no call back. So i bought the 30 collars and 20 slide on tags anyways. I don't like this, but I need the supplies.
Thanks for getting my order to me sooner than expected! My dogs love these collars. Orange with reflective strip. These collars are well made and tuff. I especially like being able to see where my dog is in the dark with their reflective collar.
I would like to have been able to choose split rivets with my tags when it gave an option of long rivets or regular. I would have preferred split rivets.
Easy to order, great quality, and prompt delivery. We have 6 rowdies and they are hard on their collars. Being able to have piece of mind that money spent is on a quality and durable product paired with great customer service will have me back again at our next order.
size of Lupine collar for Invisible Fence receiver should have been listed on product page. I had to enter into a chat to learn they will go as small as the distance between the posts and as large as 26". Hope that's right.
Instead of the metal plate replace it with custom stitch work embedded into the collar itself allowing more flexibility is a thought. The one I got from you guys was amazing unfortunately my dog was slightly too small to wear it was to hefty and the connector pieces always made the collar point downward no matter what way you tried to turn it.
Tip for consumers:
Know what it is your wanting exactly then take the time to find it don't rush anything
Products used:
Dog Collar
We purchased two collars years ago and happily returned to buy a collar for our third puppy. Glad to see you're still in business. Stay safe!
My dog thought the experience was so good the first time he'd lose his collar in less than a month so I could do it again.
GREAT PRODUCTS AND PRICES! This is my second purchase and the first is 4 years old and still like new. I moved and thats the only reason I need a new one :)
The best experience I ever had I like ordering from them and their products really worked
Will not do business with them again called to order drive track 71 bundle for 319 was told that was sale price from a week ago would not honor it even though it still listed for that price
I was unable to reach anyone by phone. Left message twice with answering service for someone to contact me about ordering a product and still have not received a response back.