• OShopLive

OShopLive

Overview

OShopLive has a rating of 3.2 stars from 701 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OShopLive most frequently mention customer service, good quality, and shipment process. OShopLive ranks 58th among Women's Clothing sites.

  • Service
    35
  • Value
    33
  • Shipping
    36
  • Returns
    28
  • Quality
    31

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
56
See all photos

What reviewers want you to know

Positive highlights

  • The dress quality is great and met my exceptations.
  • The shipment process was really easy and received the quality in good condition.

Critical highlights

  • You take a big risk ordering because the customer service is rude and returns aren't easy.
How would you rate OShopLive?
Top Positive Review

“Everything is great”

Syaza H.
4/1/19

Thanks to sitejabber, I could order stuff from a legit supply. I am really satisfied with the shipment service as I received my order at my door in only two days. I received a high quality product. Sometimes I received low quality product but I managed to get my money back as the retailer did not bother to communicate with me. In other words, I am really satisfied with the customer service in sitejabber.

Top Critical Review

“RIPPED OFF!”

Pattie A.
8/24/23

I never received my order and when I emailed customer service it was returned undeliverable! DONT WASTE YOUR MONEY!

Reviews (701)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (148) dress quality (26) shipment process (13)
Thumbnail of user glendas256
2 reviews
38 helpful votes
May 4th, 2020

Loved this picture of this dress online, but unfortunately they sent me a dress like the one in the picture, but the lace was completely wrong. I've emailed them, but no answer. The first picture was the lace I was suppose to get, the other picture is the actual lace dress I got.

Thumbnail of user carinnem
1 review
2 helpful votes
July 6th, 2018

Of the three items I purchased 1 item actually looked liked the product. It was really cute though. I tried to return the other 2 items and in the emails they are giving me the run around. Me in a email: I want to return a some items where is the ticket thats needed for return on my account page?. 1week later Oshoplive: which items and why? That day Me: items dont fit? 4 days later Oshoplive: you want to return? Never got a answer back.
So bummed I wont be buying from them ever again. Order from places you can call customer service hotline.

Thumbnail of user lydiaw31
1 review
4 helpful votes
May 1st, 2019

A lot of the material used in the clothing will not look the same on arrival and sizes are much smaller than those given so be fore warned for the company does not care about your satisfaction once they receive your money. This company makes it hard to return anything and may not respond promptly. Beware!

Thumbnail of user deborahz7
1 review
7 helpful votes
December 18th, 2017

I bought two dresses here. First one was black, long and had a hood. It was not floor length as described, but it was nice enough. Then I ordered the bohemian maxi. Yikes. Colors are garnish, bright orange, no pinks or purples, just ew. The material is cheap and it's a waste of money. I will not buy from this company again.

Thumbnail of user bl118
1 review
4 helpful votes
September 22nd, 2018

I ordered the polka dot bohemian spaghetti strap maxi dress in medium according to the measurements listed on the website. Dress arrived and it was too small. I took pictures using a measuring tape showing that the dress was 12 inches too short (40 inches long vs, 52 inches as advertised) and the bust was 31 inches versus. 34.6 inches. Customer service first offered to refund me $5 for my trouble, then offered me $7. I wanted a full refund, since in my opinion, the dress is faulty and the mistake was not mine. Finally, I got fed up and took the $7 so I wouldn't have to deal with this any more. This is what you can expect when dealing with this company.

Thumbnail of user melodiew5
1 review
2 helpful votes
February 14th, 2019

Ordered 2 items - 1 was fine, the dress was not - would like to return and I have emailed and messaged a number of times (as they say you must do) and no response

Will not deal with this outfit again

Thumbnail of user darlam17
1 review
4 helpful votes
February 5th, 2019

I've emailed these people twice. In the return policy it says you have to have a number before you can return items no one will return my email so I can get that number to return these for a different size. Please help me.

Thumbnail of user carolinem68
1 review
3 helpful votes
March 3rd, 2018

Compre un vestido el 26 de enero y hasta la fecha no lo he recibido simpre que mando mensaje me contestan que en 24 hra tendre respuesta como que llevo desde el momento que no recibo pedi el numero de guia y nada quien me puede ayudar?

Thumbnail of user dcj5
1 review
5 helpful votes
September 3rd, 2019

I ordered 3 dresses from this site for my engagement shoot so I could decide on outfits. Two were here later than 7-12 days and one item was missing. When I emailed about the missing item (which was the one I wanted the most)! When I emailed them about it I magically got an email about shipping on the third item.

I emailed asking them for return on the two they originally sent that do not suit me. One you can't hardly move or your boobs will pop out. The other looks like a cheap costume not the thick pillowy look of the dress in the photo they have advertised.

Instead of giving me return information; they literally tried to barter with me offering me $15 and I can keep them... I spent $104. Why would I want to still pay $89 for three dresses I didn't want anymore because they were so late or awful looking that I ended up going with a dress on amazon that I could get to me in two days because this site couldn't be here on time for my engagement shoot.

My engagement shoot has come and gone yesterday and I STILL don't have my third item!

Thumbnail of user lisay40
3 reviews
16 helpful votes
July 30th, 2017

Even for fake copies, this is very poor quality fake stuff. The price of one swim suit is 40 USD in general and the item I receive worth 10 USD equivalent in China.

Thumbnail of user gilliang8
Vinson L. – OShopLive Rep

I am sorry that you are not satisfied with products. Please contact Service@oshoplive.com. We will help solve this issue for you.
Best Regards.

Thumbnail of user kimh384
1 review
3 helpful votes
August 6th, 2018

The dress I bought looks nothing like any of the pictures. The quality of the dress is horrible. The colors and material do not match description. Very disappointed in my purchase. I was excited to get this dress until I opened it up and saw what they claim is the same as, the dress in the picture.

Thumbnail of user nadiney
1 review
4 helpful votes
January 11th, 2018

Overpriced items with poor quality. Not worth the money! I spent 74$ on a dress that's not worth more than 20$

Thumbnail of user adrianar26
1 review
2 helpful votes
June 25th, 2018

I wasn't able to return a dress. I sent an email to request information about returning a dress and I never got an answer.

Thumbnail of user joc423
1 review
1 helpful vote
October 17th, 2017

Bought a very full skirted flowy looking boho dress but when it arrived it was completely unlike the photo, the skirt was tight and not full at all, to save material they had changed the design. Have had little success trying to get a refund or exchange.

Thumbnail of user gilliang8
Vinson L. – OShopLive Rep

I am sorry that you are not satisfied with products. Please contact Service@oshoplive.com. We will help solve this issue for you.
Best Regards.

Thumbnail of user ankitk23
1 review
0 helpful votes
August 3rd, 2018

It very easy to use and it is very nice site. It makes very comfortable to use this site. It is a osm site and very clear.

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From the business

Shop for Women's Daily Dresses at Oshoplive and Stay Stylish. Choose From a Variety of Dress Styles Like Maxi Dresses, Sleeveless Dresses and Tops.

Company Representative

Thumbnail of user gilliang8
Vinson L.
Typically does not respond to reviews

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