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Orchard Supply Hardware (OSH) has a rating of 3 stars from 19 reviews, indicating that most customers are generally dissatisfied with their purchases. Orchard Supply Hardware (OSH) ranks 17th among Outdoors Other sites.
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The store is awesome. It is clean and very organized. I will definitely shop there more in the future. The store employees were constantly asking if I need any assistance. The store manager Chris Tamaru came up to introduced himself and asked if I needed any help. Very informative. I also met Greg who was also helpful. I'm glad I stopped in. I think I found my new hardware store.
Loved the one on Branham... always had help. This one on Blossom Hill... ugh. They have everything if you can find it or a knowledgeable person to help you. No one around. Finally a young guy, in answer to a question, just pointed to vague areas in this large store. As in "back there". At 80 years old I cannot walk miles around the store to find stuff and and I spent an hour just trying to find stuff or a person.
OSH doesn't know what it is. It has become so boutiquey that finding some real hardware items is often quite iffy. No more building materials like lumber and bricks, at least in our local store. Nice displays of pretty patio and garden items, but that is not "Supply Hardware." Prices are average, certainly not bargain. They have a rewards program, but I've not figured out what it is about--I've never got any discounts. The plants seem OK, but there is no staff to advise one and going to a dedicated nursery is a far better choice for the dedicated gardener. They do have lots of things like bug killers and cleaning products. Also lights and bulbs, but the prices seem high. Locally our choice is between OSH and Home Depot. I long for the old-fashioned hardware store.
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Shop online at OSH for all your home improvement and home care needs: patio furniture, bbq grills, paint, key copies, bathroom decorating ideas, screen door replacements, power tools, lumber, lighting, ceiling fans and more.
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