OrthoticShop has a rating of 4.7 stars from 90,249 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention free shipping, customer service, and shopping experience. OrthoticShop ranks 2nd among Athletic Shoes sites.
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Love the beautiful selection, quality and comfort of these wonderful sandals! Who would suspect they are also wonderful for my arch support? Amazing prices, selection and quick and easy delivery options! I will definitely keep coming back for more!
(As others noted) was not impressed in quality (Propet Blizzard boots) and when requested a return it was like 'taking blood' and they must be anemic since they gave me nothing but a hassle trying to acquire the refund. Repeated emails that took weeks and twice they tried to tell me they credited my card (and did not). After further pressing they actually told me there was a problem w/ 'my' payment and when I asked why didn't they tell me this up front (more jibber jabber). Finally (when I called) they informed me they would need to 'send me a check' (which took even more time) to finally reach me. SHADY outfit! FYI in my view many of their '5 star reviews' look professionally written (they do that for a fee). Best save your money (and blood pressure) and shop elsewhere.
These sandals are so comfortable and I can actually wear sandals again with my planner fasciitis. I only wish they had more size fives.
I love the support that is provided by Orthotic shoe, and the fit is very good.
Was relatively easy. At the checkout it gave me a little of problem but once I created the account with the store it ran with ease.
I haven't tried my slippers but I'm really excited to get them. Also if I'm unsatisfied could you send me a return lable?
Software awkward at form of payment. Had to come out and go in 3 times because I missed the ccv number and fop would not show.
Quick to get through ordering and becoming a member. Let's see how quickly the right product reaches us.
New to site. Took awhile to figure out instructions for the foot size chart. Where is the fold crease?
I had a problem with the shoes different color, left was one color and right another. Called and was immediately sent right shoes, perfect! Unfortunately I have not gotten out to send the bad ones back. Highly would consider purchasing from them again.
Barbara
Excellent product range, some minor difficulty with using site on mobile device, but nothing insurmountable (PayPal hot link didn't work directly from cart, only from checkout) thanks!
So far so good... will see when I get my order...
Update ... Received order, product was as advertised ... very satisfied..
Pretty good. I'm a little unsure about the purchase since reviews said they run wide and the chat feature requires facebook, which I don't have, so I couldn't ask and it's too late to call and it's Memorial Day and I would lose my coupon if I waited for tomorrow, so I just ordered and risked having to exchange or return them. Wish you had a more direct chat system.
I am likely to purchase another pair of slipppers soon if these fit well and are comfortable to wear in the house during the day all day as I cannot go without shoes. Hope my feet will get happy
Website worked good. Was a little disappointed in not finding the side width available in several styles. I was looking for ones that specialize in Plantar Fasciitis.
Checkout was tricky using PayPal. I had to try three times to get it to take me to the site. I clicked two times where nothing happened.
kept getting a msg to tick a box not a robot but no box available...i made a comment and payment went through after 4th attempt.
Good selection, good info. "Auto-correct" tends to interfere with search, but on the whole, very good shopping experience.
Your site is totally screwed up! Right now, I'm filling out your questionaire OVER my order receipt -- they cannot be separated! Also, it took me 3 times to get your site to recognize my coupon and twice, the site locked up when I got on the mens' slippers page. You should be pleased that I decided to perservere!!!
So far my slides(KIWIU) seem to give me the support I need to wear around the house all day, especially during COVID.
for some reason it rejected my VISA card. More importantly, there was no explanation of width sizes.
Had to renter credit card info twice. Please check that my order didn't go through twice. Thank you.
I rated you a 4 Star because I just found this site while searching for SAS shoes and I just ordered the shoes. I have not received anything as of yet. Maybe you should think about doing the survey after the customer have received their merchandise-makes much better sense to me as s new customer. I truly hope I will be 100% satisfied then I will be more than happy to rate you with a 5 STAR - thank you for taking time out to read this positive feedback.
The site might look like it was designed in the 90s, but it works, and they ship to Canada with reasonable shipping costs. Love it!
This is my first time ordering. A lot of the styles were out. Hopefully, I will be happy with my purchase
Nice online shopping experience. Excited that I was able to purchase a pair of Vionic sandals on sale.