• Origin

Origin

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Overview

Origin has a rating of 1.16 stars from 198 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Origin most frequently mention customer service, epic games, and multiple times problems. Origin ranks 767th among Games sites.

  • Service
    61
  • Value
    62
  • Returns
    48
  • Quality
    63
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
11
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • From billing to trying to add something to buy it refuses to add a game to allow purchase.
  • I updated Sims 4 which took 4 hours, I then bought Sims 4 cats and dogs which also took 4 hours to download and install-
How would you rate Origin?
Top Positive Review

“Amazing”

Alex L.
10/15/21

Super amazing website and launcher. Nothing but the best quality, super easy to use and very simple. I had to reset my password and it was super smooth and definitely not inconvenient at all. Never has it made me log in more than once a year and always keeps me signed in, and on top of that, they are super secure so my account never gets hacked. 10 of 10 stars would highly recommend. Id give it 11 of 10 if i could!

Top Critical Review

“Biggest Piece of Garbage ever, sells you games that can't play on your OS with 0 customer support”

Andrew C.
4/30/22

This gaming platform is trash. After I finally managed to move around the installation files enough to fix the garbage broken software I PAID THEM FOR to get it to run, they passed another update and broke the game again, only now the files I removed aren't there to fix it again. Never, ever buy anything related to Westwood studios from them, EA is a disgrace and will literally sell you a broken product and provide ZERO customer support. They're scum.

Reviews (198)

Rating

Timeframe

Other

Reviews that mention popular keywords

game (60) sims 4 (6) customer service (7)
Thumbnail of user alexl856
1 review
1 helpful vote
October 15th, 2021

Super amazing website and launcher. Nothing but the best quality, super easy to use and very simple. I had to reset my password and it was super smooth and definitely not inconvenient at all. Never has it made me log in more than once a year and always keeps me signed in, and on top of that, they are super secure so my account never gets hacked. 10 of 10 stars would highly recommend. Id give it 11 of 10 if i could!

Service
Value
Returns
Quality
Thumbnail of user ahlamm7
1 review
0 helpful votes
June 17th, 2022

I was really pleased with the help that i got when i opened my account. The staff was very helpful and professional. They answered all my questions that helped me to choose the electricity plan that suits my usage.

Thumbnail of user golbanb
1 review
0 helpful votes
April 22nd, 2020

I need from you to help player of Anthem to not meet the problem that I met. I mean the FPS Drops or lagging and I meet all the requirments for playing it, but the FPS is dropping. Please fix the problem.
Thank you for attention

Thumbnail of user sergeyg24
17 reviews
11 helpful votes
February 18th, 2018

Никого не слушайте отличный сайт с играми!
Рекомендую всем!
Здесь можно найти всё что вам нужно!

Service
Value
Returns
Quality
Thumbnail of user sauda5
26 reviews
15 helpful votes
January 6th, 2016

This is too good site as it informed me and I can give pre-order about the games which are not released yet.

Thumbnail of user alisao2
ALisa O.
6 reviews
46 helpful votes
May 2nd, 2016

Contrarily to other complaints Origin do have discounts & sales and Steam is actually more expensive than Origin. I have purchased full deluxe digital games on sale for 1/4 of price listed on Steam. You also get a game for free from Origin every month, so I have at least 8 I got for free from them now. Origin doesn't have same ugly grey design as Steam, their support is great too.

Tip for consumers:
Look for sales, you might get full game with all addons for 1/4 of retail during Christmas sale. Check out free games sponsored by origin.

Service
Value
Quality
Thumbnail of user marialishao
13 reviews
50 helpful votes
December 4th, 2015

I love how it keeps all my sims packs together and that I can (and have) order sims packs and simpoints. The free games are a plus, I was lucky enough to get one of my other favorite games Zuma for free! Thats awesome. At first I was a little mad I could only use my Sims3 through this "damn origin thingie" but now I've become very familiar at navigating the site and I couldn't be happier with it! I at one point had to get my laptop factory reset and all the games downloaded into it GONE... and I couldn't find 2 of my game disks one being the main game Sims 3. If you're a Simmer then you know how expensive the whole collection can be and here I was helpless... Not With Origin! I logged on and POW there they all were in their in all their addictive glory! THANK YOU ORIGIN!

Thumbnail of user juliana47
8 reviews
8 helpful votes
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About the business

Welcome to Origin. You? ۪re here because you love games. Our goal is to make your experience rock. Origin is free to join, quick to install and intuitive to use. You? ۪ll be up and running in minutes. Origin is more than a store. It? ۪s a digital gami...

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