• Origin

Origin

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Overview

Origin has a rating of 1.16 stars from 198 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Origin most frequently mention customer service, epic games, and multiple times problems. Origin ranks 767th among Games sites.

  • Service
    61
  • Value
    62
  • Returns
    48
  • Quality
    63
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
11
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • From billing to trying to add something to buy it refuses to add a game to allow purchase.
  • I updated Sims 4 which took 4 hours, I then bought Sims 4 cats and dogs which also took 4 hours to download and install-
How would you rate Origin?
Top Positive Review

“Amazing”

Alex L.
10/15/21

Super amazing website and launcher. Nothing but the best quality, super easy to use and very simple. I had to reset my password and it was super smooth and definitely not inconvenient at all. Never has it made me log in more than once a year and always keeps me signed in, and on top of that, they are super secure so my account never gets hacked. 10 of 10 stars would highly recommend. Id give it 11 of 10 if i could!

Top Critical Review

“Biggest Piece of Garbage ever, sells you games that can't play on your OS with 0 customer support”

Andrew C.
4/30/22

This gaming platform is trash. After I finally managed to move around the installation files enough to fix the garbage broken software I PAID THEM FOR to get it to run, they passed another update and broke the game again, only now the files I removed aren't there to fix it again. Never, ever buy anything related to Westwood studios from them, EA is a disgrace and will literally sell you a broken product and provide ZERO customer support. They're scum.

Reviews (198)

Rating

Timeframe

Other

Reviews that mention popular keywords

game (60) sims 4 (6) customer service (7)
Thumbnail of user sabic
1 review
2 helpful votes
January 25th, 2017

I only use it when I play sims. Which is every so often. It takes ************** years to start just the log in screen. I just sit there clicking, and half the time I never even get a chance to play because it takes all day. Plus it crashes.

Thumbnail of user aaronn19
1 review
4 helpful votes
July 6th, 2017

! WARNING! Do not purchase SimCity 4 from Origin! They've recently made changes to the game which doesn't allow you to patch an important update for better game play. I would suggest visiting other sites Stream but do not purchase the game from Origin!

Thumbnail of user rises3
1 review
0 helpful votes
September 15th, 2020

So the only reason I have origin installed is because of spore and I chose to download spore on origin since it was cheaper than any other offer at the time and for that one task it does okay. In my experience this launcher is mediocre at best, It constantly crashes and its very limited. One of the most annoying things is that origin keeps on moving itself to my startup app list. I've disabled this feature in both windows and the launcher and It keeps on doing this and I have no idea why. This is super annoying and I don't have this same problem with any other launcher. In conclusion, don't use this launcher unless you want to save a couple bucks on EA games. In hindsight, I wish I would have just paid the 20$ on steam for spore and not have to deal with origin.

Thumbnail of user stephaniec1626
1 review
0 helpful votes
September 3rd, 2021

Origin is ok. It is best if you have a newer/faster pc or computer. If you do not play for a while you will have to go threw a downloding process that can take 10 to 30 minutes and if you just want to play a game that you had to PAY for then this will make you want to mash your PC/computer into pieces.

Thumbnail of user trelycea
1 review
4 helpful votes
July 2nd, 2020

Hello, I've been trying to play my game for about 2 days, The origin app kept freezing & then every time I opened it, it'll close right back out. Then my game wouldn't even download right. Can y'all please fix your app or something like this ridiculous I paid for a game that I can't even play right now!

Thumbnail of user kayb276
6 reviews
52 helpful votes
July 27th, 2020

This is my least favourite game launcher, and I only use it to get the free games they give out. My sister got the SIMS 2 and 3 after a friend of hers got free giftcards of them after buying them, and since we've just grabbed free games. The free games are great, and are often quite good ones rather than very cheap random games no-one wants, but it's about the only thing I like.
I find the lay-out very awkward, and hate using it. It's often very slow and laggy, and often makes me re-open the launcher before actually working.

Thumbnail of user ashleys651
1 review
1 helpful vote
April 25th, 2020

I recently purchased 2 of the sims 4 expansion packs, discover university and seasons. I was in contact with EA support in trying to get refunds because im not satisfied with them. The guy proceeded to tell me that due to certain things expansion packs ARENT eligible for refunds... ARE U KIDDING?! I paid 20$ for each and im not satisfied with them and cant get a refund?! Its ridiculous! I will still be playing the sims 4 SINCE I CANT GET A REFUND no sense in not playing something I paid for. Its ridiculous that they dont cover expansion packs. Im completly not satisfied anymore with origin, I was before but after this, they have lost the rest of my money I would have paid for expansion packs. RIDICULOUS. Seriously consider refunding expansion packs...

Thumbnail of user anonymousa1100
1 review
0 helpful votes
June 9th, 2020

Origin can be good sometimes but most of the time it gives me a hard time and loads of inconvenience. It's great and all with the game but loading the application up can take a million years. It's sad to think that such a great game marketplace have so many downsides.

Thumbnail of user thomash80
3 reviews
12 helpful votes
June 15th, 2015

I buy all my games from Origin! Wishing hoping that Origin losses its hold on digital downloads!

Thumbnail of user siddharths2
13 reviews
3 helpful votes
August 3rd, 2015

They should remove the two-way verification option from getting enabled because then if a user has lost his/her phone then there is no way from entering the website(if the user has enabled two-way verification)

Thumbnail of user desp28
1 review
4 helpful votes
September 17th, 2017

$#*! origin. Don't waste your money, go out and buy the game for your computer because somewhere along the line origins system will delete your account or something and not let you log in your everything will be deleted. So if you don't want to waste your time like i've done, don't get this

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About the business

Welcome to Origin. You? ۪re here because you love games. Our goal is to make your experience rock. Origin is free to join, quick to install and intuitive to use. You? ۪ll be up and running in minutes. Origin is more than a store. It? ۪s a digital gami...

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