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Claim Your BusinessOriental Trading Company has a rating of 2.38 stars from 141 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Oriental Trading Company most frequently mention customer service, credit card, and rewards program problems. Oriental Trading Company ranks 651st among Games sites.
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The personalized Halloween frisbees are so stanking cute! I'm gonna keep one for myself! I don't mind putting my own stickers on the frisbees. I received them days in advance. It initially said I'd receive them on November 2nd but today is October 27th! Thanks to Oriental Trading my students will receive their mini frisbees just in time for Halloween! Thanks again!
Hi guys i just want u to warn u i bought holloween candies oct with them thats it. Nov24 they charged me 14.95 i didnt purchase anything from them.i disputed it and changed my card. Cause i felt that its compromised now Dec24 got another charge found out they put my card on recurring charges monthly i have blocked this merchant so just be careful.
The personalized Halloween frisbees are so stanking cute! I'm gonna keep one for myself! I don't mind putting my own stickers on the frisbees. I received them days in advance. It initially said I'd receive them on November 2nd but today is October 27th! Thanks to Oriental Trading my students will receive their mini frisbees just in time for Halloween! Thanks again!
Products used:
Mini personalized Halloween frisbees
Were exactly as portrayed.
Could bring a smile to anyone.
Plan to add a ribbon to hang on Christmas tree.
Fine-very good--not what i want to review---just what i ordered-----------------------------=----------pain in the a----
I ordered my items on Monday and received them on Friday including personalized items. I ordered an hourglass and it was even prettier than the picture.
My order was delivered surprisingly fast! Everything I ordered was just as promised and very high quality! I will definitely order again!
Products used:
Carnival games with Chritian themes
Very nice,, thank you,, I can't wait to wear it,, I hope it looks awsome,, and I'm a tell my family about y'all..
Products used:
Wig
Terrific halloween toy for toddlers. Colorful, well built, engaging, and interesting for young children.
Products used:
Toys
The products we received today for our trunk or treat are just wonderful. The prices are reasonable and the shipping is very fast! We are extremely pleased every aspect of ordering through Oriental Trading Co.
Everytime we order from Oriental Trading, it's always a good experience. It was very easy to submit our school order, and we received our order rather quickly. The prices are unbeatable, and the items are definitely of good quality for the price. We'll definitely be doing business with Oriental Trading in the future!
I was extremely pleased with this company, no wait time to speak with someone - I had a problem with my order - and what could have been an annoying way to start the day was instead was a pleasant interaction.
I bought some things from this website about two weeks before my son's first birthday party. The package stated it was delivered but never actually made it to my home. As a mother who is throwing a birthday party in now 3 days... I contacted them and they re shipped my item for delivery before the Saturday party! Oriental trading not only saved this momma's sanity, but saved a birthday party! 10/10 recommend to anybody and everybody!
This website is awesome has a lot of the unique items I am looking for plus they have promo codes and free shipping and beat some of the other sites I was looking at! I had a little issue and CSR offered to refund me for the item and keep it and/or have a certificate, but I just kept item as some of their stuff comes from other suppliers or stores and the issue would come the same so they were very nice and the resolution provided was great. I have been wanting to order from here for years and finally got to do it on my favorited items :p
Products used:
Halloween animatronics and props
To cute and will be very good to pass out for Halloween along with the key chain Bibles I bought along with the candy the perfect treat
Great service and fast shipping. I've bought a couple of things from them and am satisfied with the product and the shipping.
Tip for consumers:
Recommended
Products used:
Card stocks
I have ordered from this company many times for various crafts, gifts items and so on. Never had an issue. However I recently order three tropical tumbler glasses for an upcoming trip, 1 of the tumblers shipped had the straw broken off, I emailed customer service, within the hour they replied I had a choice to receive a credit or they will ship a new one at no charge! I could not believe it. This day in age customer care and service is lax so I am VERY happy with Oriental Trading in their products and service. A WIN WIN for all. Thanks
I ordered a lot of stuff and received all early! Very pleased with quality of product! I am preparing for another order.
Super happy with everything I ordered even ordered a personalized banner that turned out super awesome! Love this place! Tried shopping local and nothing was going right and looked up oriental trading company and all my worries were taken care of right to my door :)
I ordered some items through Oriental Trading, and as soon as I got the shipping notification I realized I accidentally had it shipped to my OLD address. I called and talked to Jag in Guest Relations and he got in touch with UPS but they weren't able to reroute it, so he reshipped the entire order to me free of charge! And it was my error! So generous. I didn't expect such great service from a company that sells such low-cost items. Thank you!
I have been a customer for 20 years shop all in one place I love to browse the website with the kids
I have never dealt with such helpful individuals. I'm in customer service and the level of customer service the employees of Oriental Trading is AMAZING! I had two separate issues and they took care of me with easy, no hassle, understanding and with such speedy resolutions. I didn't have to over explain, talk to a line of people, wait a million hours to get an answer. I think both times I was on the phone with a rep it took less than 5 minutes from start to finish. I have been ordering from this company for years now (for work) and this just makes me want to do more business with them. Thank you for making my job that much easier Oriental Trading!
Oriental Trading has become my go-to site lately. I have always heard of them, and enjoyed browsing their catalogs many years ago. Earlier this year was my first purchase with them, and... well lets just say that was in February and right now as of mid-June, I have placed (at least) 6 orders. The selection is amazing, customer service fantastic and the price and quality can't be beat! I was even more amazed at the fact that they sent me someone else's order recently, and not only did they expedite my missing items, but they also allowed me to keep (or donate--their words, not mine) the other order. Customer service is fast and so very kind. I wouldn't dare spend my money elsewhere.
My package arrived 10/26 and was stolen off my doorstep. Called Oriental Trading Company 10/29 and the replaced my order free of charge and sent it overnight just in time for Halloween! Thank You Oriental Trading Company!
My order of of 6 different sets of items was placed on 12/5/16 and was shipped out thru UPS Surepost on 12/6/16. It was scheduled to arrived by 12/12/16, but I actually received it on 12/9/16! This was my first time ordering from Oriental Trading Company and I am very impressed with the entire process. The items I received were exactly as shown online and the shipping was super quick! I will definitely be happy to order from them again!
Tip for consumers:
Think Dollar Tree items at a better bulk price!!
Customer service was exceptional and products ordered are quality material. I will definitely use this company again.
I'm so happy with the shop a made. Excellent products and very good quality.
Thanks Oriental trading
One-stop-fun-shop for everything from party supplies & holidays to crafts & toys. Plus, we carry a variety of home d̩cor, faith finds, education products & wedding supplies. With our 110% Lowest Price Guarantee, nobody delivers more fun for less.
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