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Oriental Trading Company has a rating of 2.38 stars from 141 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Oriental Trading Company most frequently mention customer service, credit card, and rewards program problems. Oriental Trading Company ranks 651st among Games sites.
No positive highlights yet
The personalized Halloween frisbees are so stanking cute! I'm gonna keep one for myself! I don't mind putting my own stickers on the frisbees. I received them days in advance. It initially said I'd receive them on November 2nd but today is October 27th! Thanks to Oriental Trading my students will receive their mini frisbees just in time for Halloween! Thanks again!
Hi guys i just want u to warn u i bought holloween candies oct with them thats it. Nov24 they charged me 14.95 i didnt purchase anything from them.i disputed it and changed my card. Cause i felt that its compromised now Dec24 got another charge found out they put my card on recurring charges monthly i have blocked this merchant so just be careful.
I found the stuff I needed and was very pleased with their customer service, delivery, product quality and materials they sent me. The only problem is, because I live in Canada, I had to pay CDN $60.- to UPS for Customs and Duties and paid about USD $50.- for rush delivery to ensure my products arrive on time; other than that, very happy with my order and delivery. I will definitely order from them again but way ahead of time so I am not stressed about delivery date etc...
Have only ordered a few times, but for inexpensive party items I am totally happy. I do try to order early as it does seem to take a few weeks to get your items.
I really like this site; especially, when I have a themed party to throw. Their prices are unbeatable. Since I have found them, I won't shop at partycity anymore. I knocked off 1 star because sometimes I find their product quality to be a little cheaper than expected.
PROS:
-- Generally lowest prices on party supplies.
-- Customer service is awesome, even the web based "chat support" is extremely helpful
CONS:
-- Shipping prices tend to be a bit hefty (in my opinion).
-- "Order Processing" takes forever.
-- Website does not accurately update/reflect order status.
Bottom line, great site overall. However, when ordering from OT, ensure that you have ample time to wait for the items since the processing takes forever and you will not be able to accurately track the order status without calling them. IF you DO decide to order from OT and have time constraints, rush delivery is an absolute must!
Order_1:
Order Date 10/8
Ship Date 10/8
Received 10/9
*Overnight shipping
Order_2
Order Date 1/31
Ship Date 2/7 according to website, 2/12 according to FedEx/UPS
Received 2/14
*Standard shipping
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One-stop-fun-shop for everything from party supplies & holidays to crafts & toys. Plus, we carry a variety of home d̩cor, faith finds, education products & wedding supplies. With our 110% Lowest Price Guarantee, nobody delivers more fun for less.
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