• OrganicSkincare.com

OrganicSkincare.com

Overview

OrganicSkincare.com has a rating of 4.09 stars from 148 reviews, indicating that most customers are generally satisfied with their purchases. OrganicSkincare.com ranks 94th among Skin Care sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

  • I can give a better description of my overall shopping experience at a later date.

Critical highlights

  • The products are not fresh and 3 items are other that i ordered.
  • I've called your company and spoke with your customer service twice that the coupon discount did not apply correctly.
How would you rate OrganicSkincare.com?
Top Positive Review

“Even during this Pandemic shopping here online has...”

Kathleen O.
5/4/20

Even during this Pandemic shopping here online has been easy, hassle free and quick shipping. I live in Hawaii and love Farmhouse fresh products however, the direct site for their products for shipping is just about the retail price of all the products, so I would have to pay double to purchase from them. The spas here that carry the product is closed due to quarantine, so I am thankful for the free shipping, the extra discount whenever a purchase is made and the incredible fast shipping to Hawaii. I truly do appreciate it! Mahalo!

Top Critical Review

“Received only half of my order”

Andi S.
5/25/23

I ordered 2 Sothys serums and they sent only one. I sent them a photo and asked about the rest of my order and heard nothing back. This was an expensive lesson. I recommend not ordering 2 of the same thing from this company.

Reviews (148)

Rating

Timeframe

Other

Reviews that mention popular keywords

products (38) shopping experience (4) customer service (6)
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Dolya P.
1 review
0 helpful votes
January 19th, 2018
Verified purchase

wish you wouldn't advertise coupon code and then tell me it was expired when i tried to use it. Wish u would send tracking info

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Lena H.
1 review
0 helpful votes
January 6th, 2018
Verified purchase

Thanks to Ms Clelia G's support and assurance. Excellent efficient service to salvage a bad order that would put me off from buying from your site. Cheers

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samantha k.
1 review
0 helpful votes
January 6th, 2018
Verified purchase

had difficulty with payment
wouldn't accept my MC, had to use different CC
took long time to check out!

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Gary J.
5 reviews
13 helpful votes
December 18th, 2017
Verified purchase

a chat option popped up as I was checking out asking if I had any questions. So I did ask a question which I waited and waited and never got answered. When I went back to finish checking out had to enter my billing information all over again. Please do not pop up asking someone if they have questions and then not be there to answer them!!

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JOHN H.
1 review
0 helpful votes
December 9th, 2017
Verified purchase

First time using this site. I just hope the shipping is timely and that it gets here when I need it with the free shipping.

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Naomi P.
1 review
0 helpful votes
July 17th, 2018
Verified purchase

I forgot my login userid and password and got locked out yesterday. Returned today and just ordered without account info.

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anonymous K.
1 review
0 helpful votes
July 31st, 2018
Verified purchase

Could have a better website layout and pictures/labels that are easier to see but overall love the product quality and organic ingredients.

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anonymous P.
2 reviews
0 helpful votes
August 10th, 2018
Verified purchase

Please take a look at your site for email addresses. Your site will not recognize my most commonly used email address. Very inconvenient Thank you.

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Charles M.
1 review
0 helpful votes
September 4th, 2018
Verified purchase

I had a little trouble placing my order...... site would not accept info and I had to start over...... Thank you!

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Patricia L.
1 review
0 helpful votes
September 23rd, 2018
Verified purchase

Easy website to navigate . My first time using your product. Hopefully I will want to buy more in the future.

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MeiLing P.
1 review
0 helpful votes
October 27th, 2018
Verified purchase

This is my first time to buy beauty products in this website. Hoping I'll have a great experience and come back again.

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Jessica C.
1 review
0 helpful votes
November 15th, 2018
Verified purchase

Easy to find when I googled product. Discount code was key! Plus free shipping helps incentivize to come back

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Marianne B.
1 review
0 helpful votes
November 18th, 2018
Verified purchase

This is the only place I've been able to find the Beauty Pearls, which I really love and which I recommend to all my friends. I've checked every store I can think of and no one carries them anymore...Thank you for having them! Favourite skin product ever!

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Alice D.
2 reviews
1 helpful vote
November 23rd, 2018
Verified purchase

The shopping experience was good, the website is user friendly. If the products match the website, I will certainly recommend this site to others.

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audrey b.
1 review
0 helpful votes
November 24th, 2018
Verified purchase

website is easy to navigate. ordering for the first time so I will leave another review after I receive shipment!
thanks :)

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Barbara F.
3 reviews
10 helpful votes
December 4th, 2018
Verified purchase

I placed an order last week, but when it arrived, 2 of the same items were not included. I was deducted the cost of the 2 items, but I was not notified and no reason was ever given. I would have ordered this product last week had I know the others were unavailable. Thank you.

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Jamie L.
1 review
1 helpful vote
January 10th, 2019
Verified purchase

When I received the package, the inside was wet due to leakage of the Rosee Visage Toner. When I contacted the company, they responded very quickly and said that they would replace the item. Thank you.

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DLYNN E.
1 review
0 helpful votes
February 13th, 2019
Verified purchase

The fonts for the Brand names could be tweaked, on the website! This font tweakmwould be more user friendly!

Thumbnail of user louisef364
Louise F.
1 review
0 helpful votes
March 16th, 2019
Verified purchase

First time visit. Prices are great for GM Collin products. I will consider repurchasing in the future.

Thumbnail of user sigridl3
Sigrid L.
1 review
7 helpful votes
April 1st, 2019
Verified purchase

On the top of the opening page you list -Sale Code Love 15. When I used that code, nothing happened. Then I was told I must have $200 in the cart, which I did have. Then told to use Code love18 lower case. This worked to receive the discount. I think your announcement about a sale and code discount should have been made clearer.

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Kay R.
1 review
0 helpful votes
June 9th, 2019
Verified purchase

This is the first time I've purchased from you. How would I know if I'm going to buy from you again?

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Clara M.
1 review
12 helpful votes
June 17th, 2019
Verified purchase

For some reason, every time your website came up for order information, I got a warning about phishing from your website. Data on delivery was very inconsistent once items shipped. Was originally supposed to arrive by June 11-18. Then receive notification that it would arrive on June 7th, then the 8th and it got here on the 10th which was great, but confusing when expecting it on different dates. Product is wonderful and price was right and free shipping was fantastic, though so I would order from your business again.

Thumbnail of user stephanied150
Stephanie D.
1 review
0 helpful votes
July 9th, 2019
Verified purchase

Just glad to have found you to order my skincare products from as I was led to believe I had to buy from my aesthetician.

Thumbnail of user breannal12
breanna L.
1 review
8 helpful votes
May 19th, 2020
Verified purchase

So far the experience has been great. The online chat even was a wonderful support as well when needing to eliminate some products that may not be right for you. Loved the samples I got, all the same brand as what I ordered.

Thumbnail of user donnap494
Donna P.
1 review
0 helpful votes
May 8th, 2020
Verified purchase

I have always been pleased with the prices and quality, "freshness" of product. Products arrive in a timely fashion and are packaged with care.

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From the business

Welcome to OrganicSkinCare.com where reinventing beauty and health is an ongoing priority. Millions of health-conscious men and women find contentment in using our products each day, feeling confident and nourished when nurturing their skin. We are a reflection of our customers and your reflection should mirror the best you, the healthiest you.

For too long, beauty products were insistently advertised without disclosing how they were made and which ingredients were used. As consumers lost hope in unsatisfying synthetic products, they started turning to organic lines that told the truth about their product. Organic Skin Care products contain all-natural ingredients from herbal and plant extracts, plant stem cells, essential oils and blends of formulas (patent and patent pending) all devoid of chemical, allergen and synthetic materials.

Company Representative

Thumbnail of user davidg809
David G.
Typically does not respond to reviews

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