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Claim Your BusinessOrbitz has a rating of 3.26 stars from 461 reviews, indicating that most customers are generally satisfied with their purchases. Orbitz ranks 27th among Plane Tickets sites.
I have used Orbitz for years and have been satisfied with their service. However, on Jan 9,2023, I tried to book a local hotel because of the evacuation in our area, the price went up shortly after the evacuation order was in effect! When Expedia's software detected an increase demand for hotel rooms in our area due to an evacuation, they increased the room rate! Expedia ripped people off when they are suffering life threatening and disasterous life experiences. The price gouging is extremely unethical and insensitive! Book directly with the hotel!
Orbitz has cheated me out of $328.23. They have misrepresented their services by not making it clear when renting a car per their website function of Car Rental Only that a Flight would be needed otherwise they could steal your money without consideration of the customer's uncertainty of the rules and regulations provided, especially in the process of using their website that allows Car Rental Only selections.
I have used Orbitz for years and have been satisfied with their service. However, on Jan 9,2023, I tried to book a local hotel because of the evacuation in our area, the price went up shortly after the evacuation order was in effect! When Expedia's software detected an increase demand for hotel rooms in our area due to an evacuation, they increased the room rate! Expedia ripped people off when they are suffering life threatening and disasterous life experiences. The price gouging is extremely unethical and insensitive! Book directly with the hotel!
Tip for consumers:
check the price with the hotel directly before you book on expedia!
I've used Orbitz a couple of times now to find air and hotel travel combined. The choices are always too many to count. The preferences I have can be built into platform. I even cancelled once and they refunded my money. All and all it is a useful online tool that saves time searching out destinations.
Well over a month ago, I reserved a rental car with Economy through Orbitz. However, when I got to the rental office, I was told I had no reservation. Immediately, I called Orbitz and was told that I DID! Economy still said no. I was left stranded in LA in the middle of the night. After half a dozen calls to Orbitz over the last month, I finally spoke with a supervisor there and my refund was immediately processed. I don't know where the original fault lay, but I am happy to give Orbitz credit for making it right.
Haven't gone yet, but don't anticipate trouble. Flight, hotel, and car sll taken care of.
Their strength is probably their rental car service. You can find some great deals with Orbitz. However it appears that Orbitz/Expedia/Kayak/Travelocity have the exact same hotel prices. It's not really a bargain.
Always good to check around at a lot of different websites before clicking the pay button. Orbitz has some good deals sometimes, but I usually can find better prices on PRICELINE. If you can't find what you need on PRICELINE, then I definitely say you should try Orbitz next -- but just make sure you check at least 3 or 4 different websites before you just buy something --- you never know when somebody will have an amazing special running that can save you a lot of money
We've used Orbitz for many of our international flights until 2013. Never had major problems with our tickets except for seat selections. What we thought were confirmed seat selections made online with Orbitz.com for our family of 4 traveling together were not at all confirmed with the airlines. We've started using Travelocity.com since and have been more satisfied. They may be a little more expensive and does not always offer seat selections but at least it is not false advertising.
I usually search several sites when I try to book air tickets for my vacation. Orbitz came up with the best price a few times and I had no trouble booking the flights.
I had an issue with a hotel reservation I made with orbitz. I initially encountered a long hold time and an operator who couldn't really help me. Howe eat after having my issued escalated to a manager she was extremely helpful in resolving our issues.
I like using orbitz, but they should really do something about all those ads (and add-ons). Can be confusing to use. But i usually go with them since they offer good prices.
The hotel reservation I placed with them went the way I expect WITH some help of customer service. The price wasn't cheap as I hoped to be but availability of the rooms is in wider range
The room I needed didn't book for the right date. I found myself stranded hundreds of miles from home, but Orbitz called the hotel and fixed the problem in less than thirty minutes.
I have used orbitz.com for flight look up and booking two times this year comparing to other similar sites and found out that for my flight destinations it worked out very well to me considering, price, travel start and end time, travel time length, number of transfers (if any), length of layover, so I do not always look for the cheapest, but usually I get very close to the lowest prices out there, considering all other parameters I am interested as well.
I do not have any experience for other than flight arrangements with orbitz.com
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