• OrangeShine

Overview

OrangeShine has a rating of 2.88 stars from 335 reviews, indicating that most customers are generally dissatisfied with their purchases. OrangeShine ranks 9th among Wholesale Clothing sites.

Positive reviews (last 12 months): 0%
Positive
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What reviewers want you to know

Positive highlights

  • Anytime I've had an issue, the customer service has taken care of it quickly!

Critical highlights

No critical highlights yet

How would you rate OrangeShine?
Top Positive Review

“Great place to shop”

Brittany R.
6/14/22

I love the fact that this company ships your items really fast and it doesn't take long for them to process your order. I would definitely recommend more people to shop here. They also have great customer service as well.

Top Critical Review

“Beware”

Tina C.
3/27/24

I had a vendor labella nova I ordered through orange shine there products arrived extremely smaller than normal sizes I reported and got the run around. Basically if I returned I had to eat the shipping. And no refund so basically I had to keep items. Beware of this company on orangshine I was only out a few hundred dollars but others could loose more. Orange shine only refers you to them. I got no where and basically called a liar. The quality is poor and customer service crappy. So if you are going to spend big here beware you are on your own if it doesn't work for you. The customer isn't important to these guys.

Reviews (335)

Rating

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Reviews that mention popular keywords

customer service (198)
Thumbnail of user alexz360
2 reviews
0 helpful votes
July 28th, 2021

Well the quality is okay but I have to highlight the support service. Very helpful and fast, they solved my issue within a day.

Service
Value
Shipping
Quality
Thumbnail of user jacobr104
Orange Shine O. – OrangeShine Rep

Thank you for taking the time to leave a review, and we are happy you had a positive experience with our customer service reps, we will be sure to send them kudos.
We hope to continue to serve you well!

OS Service Team

Thumbnail of user marleneh120
1 review
0 helpful votes
January 26th, 2021

I recently ordered from OrangeShine and I loved every product. It was exactly like described and of highest quality. The delivery came in just a few days plus their customer service was supportive.

Thumbnail of user jacobr104
Orange Shine O. – OrangeShine Rep

Dear Marlene H.,
Thank you for taking the time to leave a review. We are overjoyed that you had a positive experience.
In an effort to improve our services, I would be happy to know how we can achieve a perfect 5-star rating in the future.
You can email me directly at viktor.kristensen@orangeshine.com.
In the meantime, we hope to continue to provide you with quality service.

Best,
Viktor Kristensen@ OrangeShine

Thumbnail of user estellac13
4 reviews
11 helpful votes
May 14th, 2021

Great collection of Shoes, Handbags, clothing and other fashion accessories. Wide range of multiple top brands and retailers are available. Wholesale prices and high quality material of the products. Amazing service. I am very much happy with my purchase.

Thumbnail of user jacobr104
Orange Shine O. – OrangeShine Rep

Thank you for taking the time to leave a review, and we are happy you had a positive experience with our customer service reps, we will be sure to send them kudos.
We hope to continue to serve you well!

OS Service Team

Thumbnail of user terrid253
1 review
0 helpful votes
August 30th, 2021

I have been buying casual clothes here for a long time. I am very satisfied with the quality. After washing, things will not fade.

Thumbnail of user jennyg127
1 review
1 helpful vote
March 12th, 2020

Extremely friendly and helpful. Very clear about how they will contact once they have an answer from the vendor.

Thumbnail of user jadem86
1 review
0 helpful votes
May 24th, 2020

Everything was great. I like the t-shirt, I bought them for me and my sister. We were both satisfied with our new image.

Thumbnail of user jennb49
1 review
0 helpful votes
October 12th, 2019

I was recently contacted by Orangeshine as to why I haven't used them much. I had only one reason, really. I appreciate that they are trying to better things and make improvements. The call made me want to use them more often!

Thumbnail of user veronicas127
1 review
1 helpful vote
June 6th, 2019

Lisbeth was very helpful. She assisted me with facilitating the return and was able to provide me with a pre paid shipping label and guaranteed the refund rather than an exchange or store credit. Good customer service is always the cornerstone of every great company.

Thumbnail of user scottm1455
1 review
0 helpful votes
November 28th, 2020

I would like to share my experience with this site. Nowadays in terms of COVID-19 issues, it's quite comfy to buy online. The jacket I purchased is great I like it a lot, what is more, it fits me well.

Thumbnail of user marquisar
1 review
0 helpful votes
November 1st, 2019

All my questions were answered in a timely order. I then received confirmation of order shipped. Thanks to Lisbeth.

Tip for consumers:
A great site. I am currently trying to open a clothing boutique on my own with no loans or outside help , so I researched and had money taken which made me skeptical to purchase but this site is soooo affordable for a person like me and in my position having to start small and work their way up. I highly recommend this site to any and everyone.

Products used:
I plan on using all that I purchased , because I haven't seen anything wrong with either piece of merchandise.

Thumbnail of user charlynno
1 review
0 helpful votes
August 5th, 2019

I recently had an issue with an order being shipped from a vendor on Orangeshine. I placed a call to Orangeshine customer service and Evelyn C. Was very helpful, considerate, and most of all professional. She was able to help me get the problem resolved promptly. Thank you for your assistance.

Charlynn O.

Thumbnail of user shamekal2
1 review
0 helpful votes
October 13th, 2019

I have beautycreated84.com so I need vendors that are going to deliver speedy professional service and Orange Shine provides just that. I had the pleasure of speaking with Jerica recently following up to make sure I was pleased with Orange Shine's service and I must admit she reminded me of the great customer service that Orange Shine provides I will be placing another order today!

Thumbnail of user irenew46
1 review
2 helpful votes
June 15th, 2019

Lisbeth was very helpful and was successful in getting my message across to the Vendor for a refund. The sizes were definitely way smaller than described and I was unable to sell the pieces. I appreciated her constant communication with me and the situation.

Thumbnail of user brittneyw66
1 review
0 helpful votes
February 26th, 2020

Ana Guillen was of great assistance on today for helping me find another vendor after I really needed a item it wasn't quite the same but it will do thanks so much for your urgency and concern to help me with my items

Thumbnail of user heidie17
1 review
0 helpful votes
July 21st, 2019

I just started using OrangeShine a month about. I wanted to get trendy clothes all in one place. I wanted clothes that were made in the USA and I can easily find them here. The vendors have been pretty good about shipping. Some of the BO can be frustrating. Lisbeth Flores is a great communicator in updating me on my orders.

Service
Value
Shipping
Quality
Thumbnail of user saray46
1 review
0 helpful votes
June 3rd, 2020

Orange Shine's customer service is quick and everyone is very responsive and kind. We appreciate them!

Thumbnail of user katieg158
1 review
0 helpful votes
February 26th, 2020

Great in style products with so many choices. FABULOUS customer service team! Quick shipment time as well!

Thumbnail of user vinitp4
4 reviews
0 helpful votes
September 11th, 2020

Satisfied with their purchases. Orange shine is a worldwide wholesale marketplace. They cut the middleman & sell directly from the manufacturers. Their product prices are lower than those on any other wholesale manufacturing hub.

Thumbnail of user renew31
1 review
0 helpful votes
July 21st, 2019

I appreciate Ramona getting back to me when I sent the email about trying to contact a vendor. She was ready to assist me, even though I had already gotten the problem resolved. Thank you for your help!

Thumbnail of user kathyh410
1 review
0 helpful votes
November 25th, 2019

Orangeshine is so easy to work with. They always fix my problems in a timely manner. They are easy to set up and easy to order from.

Thumbnail of user madisonh59
1 review
0 helpful votes
November 20th, 2019

Jerica has been a very good sales rep. She is easy to communicate with and gets back with us when we have questions.

Thumbnail of user hanaea
1 review
0 helpful votes
August 22nd, 2020

I want to thank Jerica for her fast responses and her help she really helped me and it was very clear

Thumbnail of user heatherb402
1 review
4 helpful votes
September 1st, 2019

I really like the amount of vendors I have to choose from. Customer service is always great. They respond fast and are kind and helpful. Some of the items are marked wrong. I've bought a pack of tops that should have an XL but it came with none, the vendor listed the sizes wrong. I've ordered things that were supposed to deliver in a couple of days, but then didn't ship for weeks because it was pre-order even though it wasn't listed as pre-order. Some vendors sell out quickly, but don't tell you they sold out for a week after you've placed your order.
Definitely things that need some maintenance, but overall once you find a vendor you like, it's easy and fun to shop the site.

Thumbnail of user aihlao
4 reviews
0 helpful votes
February 12th, 2021

There are a lot of variety of clothes suitable for all ages but only females. This makes it a perfect website for female fashionistas

Tip for consumers:
Female

Products used:
Jackets

Service
Value
Shipping
Returns
Quality
Thumbnail of user jacobr104
Orange Shine O. – OrangeShine Rep

Thank you for taking the time to leave a review, and we are happy you had a positive experience with our customer service reps, we will be sure to send them kudos.
We hope to continue to serve you well!

OS Service Team

Thumbnail of user heidir89
1 review
0 helpful votes
November 20th, 2019

Jerica was very helpful. She was very understanding. She responded right away. Thank you for all your help.
Regards,
Heidi

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From the business

Orange Shine is a B2B online fashion wholesale marketplace where retail buyers can find brands, manufacturers, and importers at cheap prices for their fashion boutiques and stores.

Company Representative

Thumbnail of user jacobr104
Orange Shine O.
Digital Media Specialist

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