OpticsPlanet

I ordered a folding stock for an AK 47. I did not read enough to see it would not fit my Yugo AK. I emailed them and they emailed me a prepaid label and told them what I needed. In about a week I had the replacement that for my Yugo AK. If you don't call that customer service you don't know come here from sic'em.

I'm not sure what everyone else's issue was but I've had no issues whatsoever with optics planet, I've bought all my accessories and things from them for years now and just realized they have this horrible review. Okay, somethings backordered and you don't want to wait? Cancel it, I just did that the other day. People are so whiny these days. This entire rifle is built from optics planet other than the bipod. All quick responsive and fast shipping.

I've been buying from Optics Planet for over 3 years and never had any problem of any kind. I have purchased items that still have a better value than when I bought them. Always do your homework and wait for the right time. You'll know when to pull the trigger. Complete uppers, high end optics, ammo to name a few things and about 6 OP beanies.

My name is John, I am new to doing business with Optics Planet. I recently purchased an American Defense Scope Mount. I received the wrong mount, lucky for me, Amy answered my call. She was so understanding and over the top helpful in processing my return. To be honest I was expecting resistance in getting a refund. Ms Amy, was a professional, super helpful and friendly. Her customer service was above reproach. I even asked for her extension for future business with Optics Planet. Thank you, Ms Amy!

I'm not sure about all the problems, but I just bought a Trybe Defense chassis. I ordered UPS Standard and it was here in 2 business days. I have already tried it out and it was fantastic! I plan to by another.

I have heard that in the past, optics planet would take forever to ship. I have used them now for several builds, had to do a return so I feel like I have some experience with them and its been all positive. There customer service is exceedingly responsive and they any old issues about not shipping quick must be a past issue, I have never experienced it

I bought a rock climbing cam $25 cheaper than competitors, and they had a coupon code available. I added a couple carabiners too. Received my products and a timely matter. And received plenty of email confirmations of updates. No problems here.

Initially my order was cancelled without notice, and an item wasn't actually in stock that I had ordered when it said it was on their website. Called to figure out what the issue was and it was flagged due to having different billing and mailing addresses. The manager Kyle dropped the price of my order as much as they could and added a different version off the back ordered item to fill the gap until the other item came back in stock. Was a slightly bothersome process, but they still did the right thing and compensated me for the mistake and my troubles.

The shopkeeper bhaiya was really humble he helped me in understanding how to reduce the specs number and also guided me to regularly do the eye exercises

I ordered an expensive pair of binoculars from OP. They were sold at a substantial discount, and arrived quickly.
Although the binoculars I'd ordered were very good, after trying them, I decided I preferred another brand which OP didn't carry. I contacted OP, and quickly received a return authorization and a prefilled UPS address label. The return was successful, and OP issued a complete refund, 5 days sooner than I expected. (They had 10 business days to issue the refund, but did it within 5).
I can't think of any way this transaction could have been more perfect, or demonstrated more integrity. Will I buy from them again? In a heartbeat!

I wanted a specific barrel and a slide parts kit for a Glock 19. They had both in stock. They said free shipping would take about a week, and that worked with the time it would take to get other parts. The order was handled the next day, I ordered in the evening, and they provided me DHL shipping advice. DHL took days to do anything with it, and when they did provide tracking information they said it would arrive 13 days after it was ordered. Well they aren't doing themselves any favors. I ordered on the 18th and it shipped on the 19th. I just saw that DHL uses the USPS for deliveries and they handed it to my local post office on the 25th. So it should arrive on the 26th which will be 7 days after it was shipped. Not bad. I've shopped with them before and I wouldn't hesitate to shop with them again.

So ordered a pair of vortex vulture hd 15x56 binos. Purchased them for a great price with tripod adapter, harness, and bag. On top of that they gave me a $75 gift certificate. What really impressed me was when i called to see if i could change my shipping to be expedited they said i called just in time, and they would apply the expedite shipping for no extra cost. Amazing customer service.

It's mind boggling to me how they get any bad reviews. I've placed literally dozens of orders with them in the last 3 years. I have also ordered from just about all their competitors over the last 3 years.
Their website is the EASIEST to navigate to find parts, and has the most complete product descriptions and pictures. Ordering is VERY easy and their processing is unrealistically fast. I actually just placed an order this morning and just received notification that it ALREADY shipped!

Returns are easy and fast. I've returned 3 items in the past 2 months. (Nothing due to Optics Planet. My error, an extra product ordered, and a product not what I expected because I didn't read the full description.

AND their prices can't be beat AND if you pay attention they offer discounts with many orders.

THANK YOU OPTICS PLANET!

I've had a number of good experiences with OpticsPlanet, enough to keep me coming back over the past year or so. Their customer service is on point and can usually sort through any issues. For example, I got the wrong model of bag I ordered, but returning it was painless and they really went out of their way to solve it. Shipping is fast, and it's good to have live inventory on the site (this is one of the major improvements I've noticed). Overall, a quality site to get shooting gear. I bought a couple of mounts that were hard to find otherwise. Will definitely keep shopping with them!

These people are awesome. They have a live chat and they can answer just about any question you can think to ask. Very friendly and very helpful and priced way below most other on line optical stores. If you are looking for scopes, mounts, or accessories then head on over to optics planet and give Kathleen a call at *******897 xt 422.

I have placed several orders with opticsplanet.com and spent several thousands of dollars on items such as state of the art optics, lazers, microscopes, camping gear and shooting supplies. I have never been disappointed with this company and give them a 5 star rating.