OpenSky has a rating of 1.95 stars from 2,300 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OpenSky most frequently mention customer service, credit card, and tracking number problems. OpenSky ranks 703rd among Marketplace sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Purchased the Chloé Atelier Des Fleurs perfume and the shipping took a few weeks, but the product arrived well packaged & intact. Very happy with my purchase.
Made a purchase and two weeks later, went to check the order status since it was taking so long to arrive. It said it had been canceled even though I'd never canceled the order... and I was already charged for it. I reached out to *******@opensky.com, followed up a week later, and zero response. Never got my money back, either.
These unusual earrings seem well made. They are a bit heavy, but i plan on using them for evening anyway. They are certainly worth the money.
I received my shorts and love them. Still have not received the leggings I ordered but I have been advised that they are on the way.
Have purchased some things... some were excellent and some I threw out. Sizes don't always match up nor does color. Basically cheap products.
Hi Suzi! Thank you for taking the time to review us! Please contact us at https://www.opensky.com/content/contact-us with your order information, if you need any assistance.
Overall, I was pleased with my purchases but would use caution when buying shoes as the size 10 was too small.
Hi Carmen! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!
I'm an infrequent OpenSky shopper, but so far, I've had great shopping experiences. Items arrive super fast and are well packaged and in good condition. I have no major concerns or worries when buying from OpenSky. Once you start to accumulate rewards, it becomes complicated about how they apply and when you can actually use them. I understand these are incentives to buy more, so I keep this in mind and don't actually believe I have $75 in reward money to spend.
Your site was customer friendly; however, the picture did not match the product description. That said, it worked out, because I simply ordered a previously ordered product. The first time I ordered from OpenSky, the delivery time was efficient. I haven't yet received this second order, so I can't comment on it yet. I liked the credits; it was a great tool to encourage me to place another order.
Recently purchased frome 2 different suppliers and had great experiences. The jewelry products were exactly as advertised, payment was easy and they each arrived quickly. One order was not the correct item but I was able to contact the vendor and everything was handled with delay. Great experience, will definitely return to OpenSky and have recommended to my friends. Thank you all so much!
I ordered a maxi dress and it fits well and looks good. I am going to roll the neckline as I think it will look a little richer. The rayon/spandex combination is great for packing because it doesn't wrinkle. My major objection is that it cost too much for postage and shipping/handling, almost $10.00. Many other sites offer free shipping.
I think these should last a long time. They seem to be made of a durable plastic material and more importantly the toe thong part won't break off like most flip flops. Bonus on price! I found the exact same flip flops on another web site for almost triple the price!
Hi Jill! Thank you for the kind words! We look forward to you visiting us again in the future!
It's small enough, yet has plenty of room to carry all the basics when you travel, or for daily use when you go out, I do not know how durable it will be, the previous one I had broke by the third time (a similar but different brand), time will tell...
Hi Felipe! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!
I have been ordering products(mostly jewelry) now for over six months. Some products are slow arriving, but never longer than 5 weeks(depends a lot on the seller of the product). The products ordered are solid and beautiful and affordable. Been very satisfied so far with everything, except slow delivery dates. Some right on time and then some are slow to get here. Will continue to use OpenSky's products as long as they stay quality items.
The headphones I bought didn't look anything like what I received, but I wasn't at all disappointed. In fact, I like what I got better than the image they show. It would have been nice if it weren't so expensive, though. It said it was about $15, but by the time I checked out, it was more than $30...
I have ordered several items, and pleased with all of them. Highly recommend OpenSky to anyone. Easy to place your order, quick delivery. PLUS you get an extra 20% off on your next order
Hi Tami! Thank you for taking the time to review us! We look forward to you visiting us again! Thank you!
I purchased the infinity necklaces for my future daughter in laws wedding-something for her bridesmaid to wear. The necklaces are small but elegant and look just like the photo. The only drawback is the chain: the chains were twisted and difficult to straighten. There is a natural twist to the chain which reflects lights nicely. Overall pleased. Ring is true to size and mimics the twisted chain nicely. Overall I am pleased.
Hi Kathy! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!
I love the bag! The outside is sleek and gorgeous soft, I use it everyday it has plenty of room. I don't however like the inside it has a cheap feel to it
Thank you for taking the time to leave a review. Your feedback is appreciated.
I thought they would be thicker since it says heavy duty... I just hung them up so I'm sure they will be just fine! Thank you
Purchased earrings for my wife which made her happy enough for me to go back and buy 2 more pair. Comparing these earrings to others purchased at a much higher price, it's hard totell the difference.
Hi Beverly! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!
Ordered the usa dawg flip flops, received within a week and love the purchase. Good quality and great cost
Hi C. S.! Thank you for reviewing us! We look forward to you visiting us again! Thank you!
I had just been thinking I needed this particular item, and the next day, I got a notice that it was on sale at a very good price. I ordered it, and I had it in my hand quickly. I'm always nervous about ordering clothing online, but it fit exactly as I hoped.
The letters are not all the same, wish it had been, but I am still happy with it.
Love the idea of Happiness is being a Grammy as I surely am. Thanks.
Hi Beverlee! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!
I liked the bracelet which I bought to be a gift for a friend. It came in a cellophane envelope which is not very attractive for a gift. It would be nicer if it came in a box. Now have to find a box for it because the way it came does make it look like a nice gift.
Hi Janice! Thank you for taking the time to review us! Please contact us at https://www.opensky.com/content/contact-us with your order information, if you need any assistance.
CQuick delivery. Its fit is smaller than expected. Return cost not worth the time so I will add it to my wardrobe for layering.It's cute
I have ordered from other sites, and so am pretty wary of online shopping. But Open Sky has an ENORMOUS inventory, and once I'd accepted their discount offer and made my choice, everything else was easy! I love my new purse! I will DEFINITELY be ordering from them again.
Hi Melody! Thank you for reviewing us! We look forward to you visiting us again!
I like my dress... it fits well... loose and comfy... not crazy about the pleat in the back but otherwise it's perfect for my needs. Good price! Nice fabric. Very soft!
Bought this headset mainly to work at my desk and walk. I LOVE having cordless headphones... and they stay in range of my phone for several feet. I can get up and grab something off the printer and still hear my music. If someone needs to talk to me... just a little tap on the right ear set and music pauses. Sound quality is really good and volume control is also on the right ear set. When turning them off you just press until a voice announces that you are powering down. :)
OpenSky is more than a community, it’s a movement, to discover, share, shop and grow the world’s most exciting emerging brands. Together we’re democratizing commerce by making connections between creative and passionate small businesses and shoppers who crave quality and diversity.
OpenSky is proud to be a Google Trusted Store.
Hi Adrienne, Thank you for taking the time to leave a review. Your feedback is appreciated.