OpenSky has a rating of 2.62 stars from 2,300 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OpenSky most frequently mention customer service, credit card, and tracking number problems. OpenSky ranks 31st among Marketplace sites.
Proactively asks for customer feedback
This company responds to reviews on average within 16 hours
Purchased the Chloé Atelier Des Fleurs perfume and the shipping took a few weeks, but the product arrived well packaged & intact. Very happy with my purchase.
Opensky avoid website sucks.customer service sucks if you live in nevada sucks even more. Never used left cc at home in a drawer found out months after the fact that a fraudulent charge from an unauthorized user was placed on the card opensky never informed me that i had an a charge they just waited until it accrued and informed then through email that I had a late fee argh! Completely avoid this $#*!show of A COMPANY!
Purchased the Chloé Atelier Des Fleurs perfume and the shipping took a few weeks, but the product arrived well packaged & intact. Very happy with my purchase.
Products used:
Perfume
The whole process was easy. Cheap price quick shipping. My item a rather expensive portable ac unit arrived damaged. Spoke with customer service, and exchanged a few emails. The vendor requested photos of the damage and approved the return. I was refunded very quickly. Don't understand the bad reviews. My whole experience was a waste of time but the rectified the situation as soon as they were aware. I would buy from again.
Tip for consumers:
They respond quickly. Just follow their instructions and they refund/fix.
Products used:
LG 12,000 BTU portable air conditioner
Necklace and earrings are lovely. Customer service #1. Great value for money spent. Wonderful selections in many price ranges. Will d4finitely be a return shopper.
Yes, I LOVE LOVE LOVE my new all wool slippers. I've been looking for a pair for two years now. I purchased a pair at another site about year ago that said they were size 6 but were more like a size 9 and since I had to pay return shipping I just donated them to a shelter. Anyway I do love these. They are a bit stiff across the instep but I know they will eventually relax to my foot. They are a very good value, too.
Thank you for taking the time to leave a review. Your feedback is appreciated.
Terrific Product: There were ten choices in this package of Dove antiperspirant and they are all good to my sense of smell. So far, I've used only one, and it dried quickly and did not get on my clothes. It does last for a very long time; even trimming evergreen bushes in 90 degree heat. I highly recommend.
Great. Thank you for taking the time to leave a review.
Garden wicker furniture great quality and pricing.
Definitely "some (a LOT) of assembly required."
Delivery was not very clear to me on the web site but it was delivered very quickly in 3 days for one portion and 5 days for the other.
Tip for consumers:
I received email stating 50% OFF next OpenSky purchase for the next 2 days after I received this product. I emailed OpenSky to verify it applied to this product. I received no reply. If it did I would have, and will, purchase another set like this.
Hi Jonathan! Thank you for taking the time to review us! We are glad to know that you like the furniture! We look forward to you visiting us again. Thank you!
I love the things OpenSky has for sale. They are so unique and different. This time I bought 3 dresses and a sweater. I have the dresses and the sweater will get here this week.
The dresses are wonderful and look so very nice! I've gotten compliments on all three.
OpenSky promotes small business that otherwise would not have a chance on the internet alone.
Thanks for the unique shopping experience OpenSky!
I love my chain and opal cross. Very happy. It is the right size and quality.
Would like to see size measurements on description for future purchSes.
Hi Michele! Thank you for reviewing us! We look forward to you visiting us again! Thank you!
I enjoy shopping on open sky for the great prices the good quality the quick shipping and theyre wide variety of products! This site is so much better than a few of their competitors!
Hi Mary! Thank you for taking the time to review us!
I ordered a pair of silver drop earrings and tracked the shipment the entire way, it was only 5 days and my earrings are here, they are perfect and well made. I will recommend OpenSky to friends as often as I can. Thank you for your great prices and fast shipping.
Sincerely
Geri W.
Hi Geri! Thank you for the kind words! We look forward to you visiting us again in the future!
They were perfectly fitting and very comfy. I will be using this site again. Thank you so much for the good service.
I received my gold chain and cross today. I'm very pleased. I'll go back and look now for other things. Everything was timely, packed well and a very nice product.
Hi Lorna! Thank you for reviewing us! We look forward to you visiting us again! Thank you!
Love these and the gem stones go with several colors. I really like the lever back closures too. Fast delivery was another surprise!
Love this site,, always great,, up to now all items I ordered were what I wanted and in fine condition, Thank you.
Hi Rosalie! Thank you for the kind words! We look forward to you visiting us again in the future!
I LOVE my sweatshirt it is perfect! My significant other really enjoyed his shirt as well! Came very quickly and good quality.
Hi Megan! Thank you for the kind words! We look forward to you visiting us again in the future!
Have yet to wear these set of stockings. In the past this particular style works very well for me and lasted a long time without losing any of its integrity
Hi Beverly! Thank you for taking the time to write a review! We look forward to you visiting us again in the future!
Thank you for your prompt response. I was able to print a return label and will mail the return today by UPS.
Hi Patricia! Glad we were able to help. Have a great day!
I need the information to return some shirts...
They are very, very small.
For some reason I can't get to "order page
Please email how I can do this.
They are exactly what I wanted. Theyre stylish enough for work, yet are a great kick-around in dress. So comfortable and they have pockets!
Hi Mary! Thank you for the kind words! We are glad you love the dress! We look forward to you visiting us again in the future!
Bought Bamboo sheets. They are like sleeping on a cloud. Quick and excellent delivery. Got them within a week of ordering.
As soon as my husband opened the package he immediately put it on and headed to the deck towards the grill. He loves it
I absolutely loved how you made up this necklace. It was so different than anything I have ever seen and that's what makes open sky so special, you have so many unique ideas My favorite part was when you changed the name Mom to Grammy, that made my day and the wording was outstanding and I loved the way you packaged it. I love this site and I will always order things from OpenSky. Please allow the name change from Mom to grammy on other items also. My Grandkids thought this was the coolest!
My order arrived in just a few days. Am pleased with this purchase. Would definitely make more purchases through Open Sky.
Hi Carol! Thank you for the kind words! We look forward to you visiting us again in the future!
Needed a top prize for our annual blue and gold banquet in CUBSCOUTS and I found these spoons you can have engraved so I got our Pack number on them and a big C in middle also with year cubscouts started on them liked them so much I bought two and they were cheap and perfect for our father scout fun finger food cookoff! Can't wait to present it in the fall and I will order every year until we move up to Boyscouts!
Great and fast delivery love all the things I got in.The shirt is so neat. Will order again. Great company will order again
Hi Lynda! Thank you for taking the time to review us! We are glad to know that you like the shirt! We look forward to you visiting us again. Thank you!
I received the bracelet within about 5 to 7 days of ordering it. It is quite beautiful and the engraving is perfect. I was concerned since I have only one son that the engraving would be plural as it was shown in the ad; however, the engraved circle was personalized for me and the name tag was perfect. The bracelet is every bit as high quality as I hoped it would be. So all in all, I am very happy with the product and with how OpenSky handled the sale and delivery.
OpenSky is more than a community, it’s a movement, to discover, share, shop and grow the world’s most exciting emerging brands. Together we’re democratizing commerce by making connections between creative and passionate small businesses and shoppers who crave quality and diversity.
OpenSky is proud to be a Google Trusted Store.
Hi Luann! Thank you for taking the time to review us! We look forward to you visiting us again in the future!