• ONYC Hair

ONYC Hair

Overview

ONYC Hair has a rating of 4.73 stars from 98 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ONYC Hair most frequently mention customer service, top notch, and curly addiction. ONYC Hair ranks 6th among Hair Extensions sites.

  • Service
    22
  • Value
    22
  • Shipping
    22
  • Returns
    12
  • Quality
    22
Positive reviews (last 12 months): 100%
Positive
27
Neutral
0
Negative
0
19
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What reviewers want you to know

Positive highlights

  • This is my first clip in hair extensions and I am very pleased.

Critical highlights

No critical highlights yet

How would you rate ONYC Hair?
Top Positive Review

“Easy, Breezy, Beautiful Curls!”

Success I.
2/21/24

As a busy mom, I rarely have time for extensive hair routines. The curly clip-ins I purchased from ONYC Hair have been a lifesaver. They're easy to clip in, and the texture is just like my own hair. I was worried about them looking fake, but they blend in so well. Plus, they're durable - I've used them multiple times, and they still look as good as new. Perfect for those days when you want to feel a bit more glamorous without the hassle.

Top Critical Review

“Poor Quality”

V F.
9/10/21

Unfortunately the worst purchase I have ever made. The pictures speak a thousand words. This is 18 inch light relax hair- washed and deep conditioned out of the package and never warn. It sheds, tangles, and matts up excessively (literally the comb shows entire strands pulling out when combed. ( You can see all the hair on the floor from one comb through.) The photo shows one bundle wrapped in 4 rows. The bottom 6 inches of the hair is completely thinned out. All the hair is very messy and shredded with several different lengths. I took a chance even though there is no returns - you pay for shipping and shipping to "exchange" only- if you can get the customer service rep not to give you an attitude. Please don't make the same mistake.

Reviews (98)

Rating

Timeframe

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Reviews that mention popular keywords

hair extensions (35)
Thumbnail of user em7414
1 review
24 helpful votes
October 25th, 2017

I have bought from them before and was satisfied in the past. This order, I received 2 thin bundles. And one good one.
I bought 3 bundles(16,16 and 18) and a closure and it still wasnt enough for a full head. My bundles were super thin but I decided to install them to make sure. I didnt want to Calculate the thickness by just eyeing them. But yes, I can confirm that these bundles were very thin. They do not seem like 3.5 oz. I have bought bundles else where in the past where 3 bundles were too much hair for my head and I had to use 2 1/2. But 3 bundles and a closure and still spaces in my install? Ridiculous! Shame on you onyc!

* ONYC Hair attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user jennifero61
Jennifer O. – ONYC Hair Rep

We are so sad of your last experience about the Beach Wave Hair. It is hard to compare the fullness for the fact you wore our relaxed perm which is on the thicker side. We have all types of hair, from Tight Kinky full look to silky thin look, this hair is the thinnest hair we offer, it is for a particular look. It is actually 100g of hair and we are sure of it, we wish you contacted us for advice on which hair to get, we would’ve recommend Body 2 Wavy which is thicker hair fiber.

We launches this hair for customers that are used to our Body 2A and they all love it. We hope we are able to please you in your future orders but PLEASE try the Body 2 Wavy for a fuller wavy look, you will LOVE it!

We appreciate your business.

Thumbnail of user shandhal
1 review
29 helpful votes
July 2nd, 2015

I have heard great things about Onyc hair but sadly my experience was different. I must have received a bad batch of hair.

Pros:
Looks very natural
Does not tangle

Cons:
Excessive shedding, I am on my second install with this hair and will not be able to use it again, it started thinning badly, I have had to cut 3 inches of the hair for it to survive a 2nd install. I noticed the shedding immediately and emailed right away. They asked me to take pictures and collect hair that is breaking off. With my work schedule I simply do not have the time to bag weave hair off my bathroom floor.
When you pay for quality it should be quality.

Overpriced for hair quality in my case

Only comes in one shade of dark brown

Overall: I love the natural look of this hair, but I did not get my money's worth for the product.

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From the business

ONYC® is a registered trade and service mark International Hair Extension Company. We import the most lustrous, pure 100% Cuticle, Virgin and Remy hair products from around the world, including Brazil, India, Mongolia and South East Asia. We are also well known for revolutionized hair extension technique.

Company Representative

Thumbnail of user thelmao2
Juliette M.
Customer Relation Manager
Helping ONYC® Awesome Customers one hair at a time!

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