• Onnrons

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Overview

Onnrons has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Onnrons ranks 202nd among Electronics sites.

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How would you rate Onnrons?
Top Critical Review

“Poor product and customer service”

Carlos R.
6/22/20

Like everyone else we were looking for masks. Found this website. The mask looked good and the reviews were great. Ordered 5, out of that three were actually done right. Two of them were stitched wrong in the nose area. They took forever to get here and actually showed up before the tracking Information did. Side note it says that it's coming from Brooklyn but it's really coming from California. Now some of us are older and have underlying conditions and we were looking for some of good quality and reusable. There is the adjustable nose piece, but when the nose area is stitched of to the side it doesn't fit right and if it doesn't fit right it's not going to offer the protection it's supposed to. Emailed the company, got an email back that sounded like they were going to replace the two masks. I sent pictures to show just how off they were. I emailed them back thanking them and telling I would be on the look out for the new tracking information. A few days go by and I don't receive any updates. So another email goes out. I get one back with a tracking number. It was the tracking for the ones that I already received. I told them the I thought they were going to send replacements, but I was told to just adjust it. Now the fun begins. I want to leave a review on the product. But you can't, they let you write it like your actually leaving a review but it's never posted. I emailed them and asked why I couldn't leave a review and got back a "no sorry you can't ". That was it nothing else. Again just another company taking advantage of the situation. So my advice to you, there are other places to get the same type of mask for the same price. Maybe even a little cheaper being that it's now been a little while and the panic is lessening. But I would make sure to look at the reviews and make sure that they are not all five star. Sounds to me like they made them all up themselves. I hope this helps you and that it takes some business away from a company who just doesn't care about integrity or it's customers.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user carlosr80
4 reviews
7 helpful votes
June 22nd, 2020

Like everyone else we were looking for masks. Found this website. The mask looked good and the reviews were great. Ordered 5, out of that three were actually done right. Two of them were stitched wrong in the nose area. They took forever to get here and actually showed up before the tracking Information did. Side note it says that it's coming from Brooklyn but it's really coming from California.
Now some of us are older and have underlying conditions and we were looking for some of good quality and reusable. There is the adjustable nose piece, but when the nose area is stitched of to the side it doesn't fit right and if it doesn't fit right it's not going to offer the protection it's supposed to. Emailed the company, got an email back that sounded like they were going to replace the two masks. I sent pictures to show just how off they were. I emailed them back thanking them and telling I would be on the look out for the new tracking information. A few days go by and I don't receive any updates. So another email goes out. I get one back with a tracking number. It was the tracking for the ones that I already received. I told them the I thought they were going to send replacements, but I was told to just adjust it.
Now the fun begins. I want to leave a review on the product. But you can't, they let you write it like your actually leaving a review but it's never posted. I emailed them and asked why I couldn't leave a review and got back a "no sorry you can't ". That was it nothing else. Again just another company taking advantage of the situation.
So my advice to you, there are other places to get the same type of mask for the same price. Maybe even a little cheaper being that it's now been a little while and the panic is lessening. But I would make sure to look at the reviews and make sure that they are not all five star. Sounds to me like they made them all up themselves.
I hope this helps you and that it takes some business away from a company who just doesn't care about integrity or it's customers.

Thumbnail of user ml588
1 review
1 helpful vote
July 1st, 2020

I actually received my purchase/oximeters. Got them turned them on and appeared to work fine. Recommended if you if you don't use for a while to remove batteries, which I did since I wasn't using everyday. Well guess what, they no later work. Bought one for my sister also and she's having same problem. I wish I had read the reveiws before purchasing and didn't realize it had to come from China (wouldn't have purchased, not just because it's China but didn't realize how long it would take to receive.) No customer service, by phone or email. Just chalked it to remember to verify who I'm buying from in the future. This company should have gotten really rich off of us.

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