• OnlineVitalUS

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

OnlineVitalUS has a rating of 1.38 stars from 144 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OnlineVitalUS most frequently mention birth certificate, credit card, and phone number problems. OnlineVitalUS ranks 14th among Birth Certificates sites.

  • Service
    4
  • Value
    3
  • Shipping
    3
  • Returns
    3
  • Quality
    4
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
6
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • They do NOT send you your birth certificate tgey send you a BLANK APPLCATION to mail in yourself Total FRAUD
How would you rate OnlineVitalUS?
Top Positive Review

“Satisfied with the service offered”

April W.
6/15/18

I needed a birth certificate to register my son at school but I have a high-responsibility job and I don't have enough time to start looking for the right form. I wanted to avoid losing government filing fees if filed incorrectly (my sister told me that she got a rejection because of just one mistake). The Onlinevitalus.com team reviewed my application and I'm happy they did it because I made an error. Onlinevitalus.com made my life a little bit easier!

Top Critical Review

“RIP OFF”

Tim H.
4/6/23

What a rip off, they did not expedite, they did not refund my money, nothing but excuses, I ended up driving 5 hours round trip to get it in 20 minutes at the county recorders office

Reviews (144)

Rating

Timeframe

Other

Reviews that mention popular keywords

birth certificate (78)
Thumbnail of user troyc101
1 review
33 helpful votes
June 11th, 2019

Opening a bank account most of the times is a pain in the neck. They ask you many documents and that it's upsetting. I don't have a driver's license, so I was asked for my birth certificate as a primary piece of identification. I didn't want to lose more time, that's why I decided to order a copy of my birth certificate online. This company was extremely polite (even when I was edgy). About the application, the process was direct and effective. No problem at all. Got my certificate in 3 business days in Rapid City (South Dakota).

Thumbnail of user archiep13
1 review
47 helpful votes
March 19th, 2019

A friend of mine suggested me to join a singles cruise on my upcoming spring break. Last summer he joined one of those cruises and I thought: why not? The cruise line that I chose asked me to provide a birth certificate upon boarding, as the passport wasn't required. I was in a rush, so looking online, I found this company. I didn't have any problem at all to receive my certificate in time. Now all I have to do is enjoy my cruise trip. The countdown has begun!

Thumbnail of user betseyq
1 review
47 helpful votes
May 27th, 2019

The process to get a birth certificate with onlinevitalus is very easy and clear, as long as you follow all the instructions. The customer service was supportive and clarified all my doubts. It took 4 business days. If needed, I would use them again. If you're wondering, yes I am a real customer. I see that most of the times people just complain. But come on, if you're satisfied with the service, you should say it too. That's why I am writing this review. Maybe it can help future customers that aren't sure if this company is a good one. Trust me, it is.

Thumbnail of user timb375
1 review
63 helpful votes
September 3rd, 2018

Recently I used this site to get my birth certificate for getting married. I'm so busy at work that I didn't want to waste time going to the government offices. For me, applying online was pretty comfortable. What didn't reach my expectations of this company was the shipping. It took longer than I expected. Apart from that, I'm satisfied with the customer service, as they were empathetic and kind.

Thumbnail of user lawrencew127
2 reviews
57 helpful votes
February 4th, 2019

Someone needs to read about my personal experience, I placed a birth certificate on this site to submit correctly my Medicare enrollment form. Everything was as promised. I don't know what you guys have to deal with, but I personally received my certificate without any problem.

Thumbnail of user raynab
1 review
47 helpful votes
February 18th, 2019

I needed to get a copy of my birth certificate to renew my passport. But the thing is that I didn't have time to drive to the state offices. Thanks to this company, I was able to order it online. They sent me a detailed e-mail with all the steps to follow, which was very helpful to avoid any error. Three days later, I received my birth certificate. All without having to lose time driving and waiting long lines. Things were handled with efficiency. And here's where comes my advice: ALWAYS double check everything before sending anything. I'm quite sure that most of the people didn't check twice their application before sending it straight away.

Thumbnail of user chloed32
1 review
47 helpful votes
May 14th, 2019

Because of my wedding. Getting everything ready was ambitious, with many things to prepare: working out in our budget, guests list, reserve dates and venues, research photographers, purchase a dress, and of course having all the documents ready. One of the things that I was most worried about was my birth certificate. I couldn't find my original copy at the time. I was getting anxious, that's why I chose to get a copy online. I thought it would be a faster way. And here's where this company comes up. They were super kind and comprehensive about all my doubts and necessities. I received my certificate earlier than expected, which was pretty awesome! In three business days, I received my copy. Now all I have to worry about is finding the perfect dress for my wedding! Thank you onlinevitalus for your help.

Thumbnail of user jamesc1199
1 review
47 helpful votes
April 1st, 2019

After years of avoiding the responsibility of getting my card license, I decided that it was the time. I was moving to the University of Notre Dame in Indiana. Basically, I needed it to move around. I don't have a passport. That's why my driving school requested a copy of my birth certificate. I needed it asap, so I started searching online on how to get it. This company came up and I thought: why not? It seemed exactly what I was looking for. As I'm inexperienced about sending online applications, I asked their team for some help. They were super nice and helpful. The agent who helped me sent me a detailed e-mail with all the steps to follow. After that, they reviewed my application and I've got my certificate at home in 24 hours. Thumbs-up!

Thumbnail of user clarkd11
1 review
46 helpful votes
December 27th, 2018

Last week, I was unfortunate to experience a robbery at my apartment. They stole many things, including my birth certificate. I reported it to the Lincoln police here in Nebraska, but they said I couldn't prove it. So I needed to order a new certificate to have it mailed to me. This is where this company came up. They were so benevolent, and the most important, they were human to me. Service completely recommended.

Thumbnail of user reneev22
1 review
47 helpful votes
November 7th, 2018

To get a new copy of my social security card, I was asked for my birth certificate. After looking online, I decided to give a chance to this company because of its quite acceptable price. Everything was as explained on their site except the delivery time. I thought it would be faster, but apart from that, it wasn't a bad experience.

Thumbnail of user elliea27
2 reviews
55 helpful votes
March 4th, 2019

I wanted to trace an accurate family tree. For it, I needed diverse birth certificates from my relatives. I always desired to know where I come from, so knowing more about my family history it's important to me. This company offered me what I needed. Easy and straightforward process.

Thumbnail of user bennym30
2 reviews
64 helpful votes
December 14th, 2018

Not long ago, I decided to move from my hometown Ashford to the city of Montgomery in Alabama. And we all know the inconvenience of having to move. During the move, I lost several things, including my birth certificate. As you never know when you may need to provide additional proof of identity for a job or a bank related issue, I decided to get a new one. I trusted this company for it and honestly, I had a satisfying experience. Of course, it wasn't the easiest thing in the world because you have to fill the form by yourself, but anyway, I've got it.

Thumbnail of user janef180
1 review
47 helpful votes
April 15th, 2019

To be frank, I'm a messy person. And this really caught me up when I needed my passport to travel to Cuba. I couldn't find it anywhere! So I decided that the best was making an appointment to replace my passport. To do so, I was asked to provide a birth certificate as proof of identity. As it seemed a bit tricky, I decided to get help. Going to the central offices in Virginia wasn't an option for me. I didn't have time for that. After looking for an alternative, I found this company online. I can tell that it offered me what I needed. My birth certificate arrived quickly (three business days) at my mum's place. This company offers what they say: birth certificates for anyone who needs it.

Thumbnail of user reginah61
1 review
47 helpful votes
November 26th, 2018

To enroll my daughter at the Cheerleaders team, I was requested for her birth certificate. I was surprised by it, but the school told me that there's often asked for the age requirement. Anyway, I was extra busy so I didn't have time to go to the central offices here in Montana. So after looking online, this company seemed to offer a fast service. Once their team reviewed the application, I received by e-mail personalized and easy instructions to finally get the birth certificate. I see that there are more negative reviews than positive ones, but I can guarantee to anyone reading this that my experience was a good one. The shipping was a bit slow but in the end, their team made a good job.

Thumbnail of user iano25
1 review
0 helpful votes
October 24th, 2018

My insurance company requested my birth certificate to take profit of the insurance benefits coverage. I was on a rush so applying online was the best option. I didn't check the reviews from this company until I submitted my application. So when I read the bad reviews I was a bit scared but the process ran smoothly. The only thing that wasn't good enough was the shipping time. It took longer than I expected.

Thumbnail of user sophiec44
4 reviews
0 helpful votes
August 9th, 2018

I used this website to get my birth certificate for my driving license. The service is correct, everything went as it is said on the website and the application is simple and quite straigfoward, however, I thought the logistical would be faster. It took longer than I spected. Overall, I am a satisfied client since the company offered me what I was looking for.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Avoid waiting in line order your Birth Certificate paperwork Online. Save time and get your Birth Certificate in record time.

How do I know I can trust these reviews about OnlineVitalUS?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about OnlineVitalUS?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business