• OnlineTXDefensiveDrivingCourse

OnlineTXDefensiveDrivingCourse

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Overview

OnlineTXDefensiveDrivingCourse has a rating of 3.95 stars from 65 reviews, indicating that most customers are generally satisfied with their purchases. OnlineTXDefensiveDrivingCourse ranks 6th among Driving Schools sites.

  • Service
    7
  • Value
    7
  • Quality
    7
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
3
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How would you rate OnlineTXDefensiveDrivingCourse?
Top Positive Review

“Very good, makes u think about ur own personal driving habits.”

Anna m.
5/21/19

Chapters were long, but the short video quiz kept it moving. Very good course to take. Straight and to the point. Makes one think about all that could happen

Top Critical Review

“ZERO Transparency in Pricing”

Michael N.
10/19/23

OnlineTXDefensiveDrivingCourse offers an online driver training course so that you can have a speeding ticket dismissed by the state. This company boasts that they charge the cheapest for their course as allowed by law. What they don't tell you is that they nickel and dime you throughout the process. For example, they want $4.95 for audio, $15 for preferred customer service (what ever that is). Then they really turn it up and tell you that it will take 15-20 days for your certificate to reach you by mail knowing people will typically wait until the last minute for whatever reason to complete the course. The kicker is they don't tell you this until after you paid the $25 and any add ons they conned you into and I am sure they don't offer a refund. So they offer expedited processing and shipping with an email option. The email option is $29.95 and the overnight by mail is $34.95 and then they STILL want to add on fees such and text delivery and lifetime storage. This $25 course ended up costing me $25 for the course, $4.95 for the audio (but offer a coupon, so that nets to $0) and a $3 dollar service charge. The minimum I could have paid was the $28.00 which is more than the $25 they claim they charge, which in my book means they are lying about the cost of the course. I took the course and of course passed (its pretty simple). Then they kindly reminded me that it takes 15-20 days to receive my certificate via USPS and my course is due to the state in 12 days so I paid the $29.95 for a grand total of $57.95. They are taking advantage of those in situation where they can gouge you when you are down.

Reviews (65)

Rating

Timeframe

Other

Thumbnail of user jlb9
1 review
0 helpful votes
April 9th, 2020

This online course is completely user friendly! Support Personnel are friendly but highly professional. The course itself is an eye opener! I'm only half way through it and my attitude is changing.

Thumbnail of user ro169
1 review
0 helpful votes
September 29th, 2020

The materials were easy to understand. Good instructor too. You guys are doing a great job. After completing the course my certificate was sent to my home address on time which was great. I would recommend this course to my friends and family.

Thumbnail of user subvet78130
2 reviews
0 helpful votes
January 18th, 2024

Shady, very Shady.They get you on the hook for the course & admin fees first. Once you have paid that, THEN you find out its $40 to get the completion certificaiton by EMAIL?! WTF?! REALLY?! Other companies will send it to you for FREE or immediate download. I sent an email to the Texas Department of Licensing and Regulation about this site. I was able to get a refund when I called saying that that is unacceptable. They get you on the hook for the course then milk you for more for something that shouldn't cost what they are charging. In my opinion the way this company operates is TOTAL & UTTER BS, it appears to be very deceptive not letting customers know ALL fees & costs up front. Why would anyone set up a business in such a manner as it only cultivates suspicion and distrust. This is only my experience and opinions.

Thumbnail of user davidd860
1 review
0 helpful votes
January 9th, 2019

Was easy to set up and plenty of time allowed along with the ease of logging out and back in as needed. Recommend this course.

Thumbnail of user gailg142
2 reviews
0 helpful votes
February 13th, 2020

Thank you for providing this for many online it is great to have this course online at our fingertips. I am very grateful and it so easy to use

Thumbnail of user julieh871
1 review
4 helpful votes
March 8th, 2020

I thought this was self paced. Wished I would have realized before purchasing. Also, finished the course and to get my certificate I either have to wait a couple weeks to receive by snail mail or pay an outrageous price to have emailed. I am still waiting for my "free" certificate to arrive by snail mail as I was not willing to pay an additional $40 to get my certificate that I thought I was paying for when I purchased the course.

Thumbnail of user miket878
1 review
0 helpful votes
February 26th, 2020

Don't leave your seat for a minute or you will miss a quick question, hit the pause button anytime you need a break, still waiting for my certificate and driving record, its been a week

Thumbnail of user timothyh308
1 review
1 helpful vote
February 5th, 2020

So expensive purchases just to send information by email from diver course conclusion and also driving records.
Classes online are ok.

Thumbnail of user loras56
1 review
0 helpful votes
April 29th, 2020

Course was user friendly. After completing the course my certificate was sent to my email which was great. I would recommend this course to others.

Thumbnail of user annam523
1 review
0 helpful votes
May 21st, 2019

Chapters were long, but the short video quiz kept it moving. Very good course to take. Straight and to the point. Makes one think about all that could happen

Tip for consumers:
Good.worth ur money!!!

Products used:
The on line defensive driving course

Service
Value
Shipping
Returns
Quality
Thumbnail of user sonyal38
2 reviews
0 helpful votes
January 21st, 2020

It was easy access to the website I am 100% satisfied. I highly recommend this website. Awesome awesome awesome...

Thumbnail of user ricardoo30
1 review
0 helpful votes
March 21st, 2020

Good and easy, I can take my time. You can do it at any time and anywhere, you do not need to miss a day of work or with the family.

Thumbnail of user stephens794
1 review
0 helpful votes
February 8th, 2020

Superb coverage of lots of material. I enjoyed the content and feel that it greatly enhanced my understanding of the driving environment.

Thumbnail of user cindyi107
1 review
0 helpful votes
December 20th, 2020

This was a great course to take it didn't seem like it was as long as you had to have it so that always makes things better

Thumbnail of user dongt5
1 review
0 helpful votes
August 16th, 2020

Was really really really reeally really really really really really really really really really really good. I mean really really really good.

Thumbnail of user curtisc132
1 review
0 helpful votes
December 3rd, 2019

What a easy course. When they say satisfaction guaranteed they mean it. They will do what it takes to make you satisfied. Highly recommend.

Thumbnail of user kimberlyk51
1 review
0 helpful votes
January 4th, 2018

I love this online course helped me in being able to stay home and take care of mother and working at my own pace

Thumbnail of user michaeln2643
1 review
2 helpful votes
October 19th, 2023
Verified purchase

OnlineTXDefensiveDrivingCourse offers an online driver training course so that you can have a speeding ticket dismissed by the state. This company boasts that they charge the cheapest for their course as allowed by law. What they don't tell you is that they nickel and dime you throughout the process. For example, they want $4.95 for audio, $15 for preferred customer service (what ever that is). Then they really turn it up and tell you that it will take 15-20 days for your certificate to reach you by mail knowing people will typically wait until the last minute for whatever reason to complete the course. The kicker is they don't tell you this until after you paid the $25 and any add ons they conned you into and I am sure they don't offer a refund. So they offer expedited processing and shipping with an email option. The email option is $29.95 and the overnight by mail is $34.95 and then they STILL want to add on fees such and text delivery and lifetime storage. This $25 course ended up costing me $25 for the course, $4.95 for the audio (but offer a coupon, so that nets to $0) and a $3 dollar service charge. The minimum I could have paid was the $28.00 which is more than the $25 they claim they charge, which in my book means they are lying about the cost of the course. I took the course and of course passed (its pretty simple). Then they kindly reminded me that it takes 15-20 days to receive my certificate via USPS and my course is due to the state in 12 days so I paid the $29.95 for a grand total of $57.95. They are taking advantage of those in situation where they can gouge you when you are down.

Tip for consumers:
Be more transparent and don't lie to your customers.

Products used:
The online driver training course for the state of Texas

Service
Value
Quality
Thumbnail of user davidw1034
1 review
0 helpful votes
June 11th, 2018

The course is like the army "hurry up and wait" breaks are a complete waste of time. Takes way to much time

Thumbnail of user ronaldc1034
2 reviews
1 helpful vote
October 15th, 2023
Verified purchase

The course is very comprehensive and is only $25. That being said the cost for other addons that they want to to buy are outrageous. If you want your certificate mailed to you there is no cost, but they say it will take at least 7 days before it is mailed. Why? If you want it emailed it costs $29.95. Why? Its an automated system. Then they tell you that you need your driving record (at least for Texas) to submit to the court and that is around $35. I called the court and they said I don't need to submit it. So, check first before you order it.

Products used:
Online defensive driving course.

Thumbnail of user susanp1119
1 review
3 helpful votes
October 13th, 2020

I hate being nickeled and pennyied to death to purchase services which should have been included in the price of purchase or a package made and ask just once- show everything available, and then allow the person to click on items they want with purchase price is clearly delineated, and combo packs available for decreased amounts

Thumbnail of user alexf170
1 review
0 helpful votes
December 19th, 2018

Easy to take and straight to the point, couldn't be better than this!
I'm impressed and recommend to anyone.

Thumbnail of user johnnyr416
1 review
2 helpful votes
May 7th, 2023

Be careful providing these people with your credit card number. They will charge as much as they can even if you did not sign up for the service they just add nonsense services to your account and charge your credit card.

Tip for consumers:
This is not a $25 course just be careful

Products used:
Defensiva Driving course, but they added other services on their own smh.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jaira4
1 review
2 helpful votes
April 16th, 2020

Why the fuk do i have to fill out and Affidavit form to confirm my identity? I've taken a defensive driving course before from another site and I've never had to do that. $#*!ed af.

Thumbnail of user julianm61
1 review
0 helpful votes
July 11th, 2017

It's good it makes sense to me now that I would have to wait 72 hours to receive my certificate through email. It's a fair price for the wait.

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About the business

Online Texas Defensive Driving Course for only $25.00. TX State approved. Dismiss your Texas traffic ticket fast and at the lowest price allowed. Texas Driving Record also available.

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