• OnlineDivorce

OnlineDivorce

Overview

OnlineDivorce has a rating of 3.03 stars from 477 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineDivorce most frequently mention good experience, easy process, and filing instructions. OnlineDivorce ranks 2nd among Divorce sites.

  • Service
    136
  • Value
    51
  • Shipping
    42
  • Returns
    41
  • Quality
    323

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
7

Instant Feedback

4,870 reviews

9
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What reviewers want you to know

Positive highlights

  • You get all the necessary divorce forms, ready to sign, within a couple of days.
  • My divorce papers are finally approved, and I'm looking forward to obtaining the final hearing date.

Critical highlights

  • Had trouble understanding some things, customer service some not enough knowledge of what I can do.
How would you rate OnlineDivorce?
Top Positive Review

“Great”

Fancle J.
1/23/21

The service met all my requirements, and I experienced no problems while using it. Really High recommended this company,,

Top Critical Review

“Disappointed”

Gamer G.
2/10/24

I applied Feb 8.Paid expedited fees same day service they missed deadline. Then two day later still not done. I checked website it says I never responded and I did within 2 hour more than enough time get stuff done. Even past longest deadline they missed goal. Customer service only open Monday to Friday. No one working on weekends. Missed deadline waiting on refund for extra fees they just said look into it.

Reviews (477)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (46) divorce forms (12) divorce papers (24)
Thumbnail of user craigh519
1 review
0 helpful votes
April 15th, 2021
Verified purchase
• Updated review

I am eagerly optimistic at the progress, recieved ppwk, now, on to the next step

Reason I chose this business:

Checked your bbb rating

Quality
Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!

I am eagerly optimistic at the progress
April 6th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Checked your bbb rating

Thumbnail of user clarencef39
1 review
0 helpful votes
January 3rd, 2022
Verified purchase

Have not received my paperwork in the mail yet where is it was told I needed to fill it out get notarized and send back

Reason I chose this business:

Lawyer to expensive

Service
Quality
Thumbnail of user melissac1340
1 review
0 helpful votes
April 28th, 2021
Verified purchase
• Updated review

It's been really easy so far. Im still in the beginning process

Reason I chose this business:

Seen advertising on fb

Reason I chose this product:

Looked easy

Service
Quality
Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you so much for taking the time to leave this review and sharing your impression about our online paperwork preparation tools. We greatly appreciate all feedback from our customers.
The main goal of Online Divorce is to help people arrange a divorce with minimal effort.
All the Best, the Online Divorce team

It's been really easy so far
April 21st, 2021
Verified site experience
• Previous review

It's been really easy so far. Im still in the beginning process

Thumbnail of user jackl706
1 review
0 helpful votes
October 4th, 2021
Verified purchase

Some difficulty using IPhone only but documents eventually received

My errors in initial submission delayed receipt of documents

Reason I chose this business:

Suggested by friend economy

Reason I chose this product:

Desired divorce

Service
Quality
Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you very much for taking the time to share your positive review. We appreciate it! The entire OnlineDivorce.com team has worked very hard to make our service accurate, reliable, and affordable. We are pleased our efforts resonated with you.
If there's anything else we can do for you, please let us know.
Kind regards, the OnlineDivorce team

Thumbnail of user melaniey36
1 review
0 helpful votes
October 23rd, 2021
Verified purchase

If the divorce is uncontested, then online divorce is the simplest and cheapest way to obtain a divorce

Reason I chose this business:

I need to get started and get on with my life.

Quality
Thumbnail of user rondaw66
1 review
0 helpful votes
November 19th, 2021
Verified purchase

Easy so far... went on line and answered some questions. Paid the fee and received my paperwork in 2 days. I recommend it if both parties agree on the divorce.

Reason I chose this business:

The reviews were good

Quality
Thumbnail of user davidg4400
1 review
0 helpful votes
January 24th, 2022
Verified purchase

So far so good...
Paperwork turned in with little issues, there were a few things which needed to be corrected, but over all it was easy and complete...

Reason I chose this business:

It was rated high in reviews.

Quality
Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for the kind words! It was a pleasure to help you to make your uncontested divorce process at least a little bit easier. The Online Divorce team appreciates you taking the time to share your review.
Divorce is difficult, so we hope you will never have to use our service again, but we would appreciate it if you could recommend our website to anyone who may need it.

Thumbnail of user fernandov91
1 review
0 helpful votes
December 22nd, 2021
Verified purchase

Some info was a bit complicated without chances to explain.

Quality
Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you very much for taking the time to share your positive review. We appreciate it! The entire OnlineDivorce.com team has worked very hard to make our service accurate, reliable, and affordable. We are pleased our efforts resonated with you.
If there's anything else we can do for you, please let us know.
Kind regards, the OnlineDivorce team

Thumbnail of user debbiez146
1 review
0 helpful votes
January 7th, 2022
Verified purchase

Over all it was easy and you could understand the wording.

Reason I chose this business:

It was simple

Quality
Thumbnail of user shakirahf
1 review
0 helpful votes
January 10th, 2022
Verified purchase

My experience is great, I'm getting a lot of help that i need

Reason I chose this business:

I chose online divorce because the Bronx county continued to send my papers back & i was confused on why

Reason I chose this product:

I needed help

Quality
Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thanks for taking the time to share your review with us. It means a lot to us when our сustomers share their experiences!
It is very important for us to receive feedback, both good and bad, from our clients so that we can continuously improve our services. Our customer support staff will gladly be of assistance.

Thumbnail of user garyc1388
2 reviews
0 helpful votes
January 19th, 2022
Verified purchase

Well I'm not done so we shall see how easy this was.

Quality
Thumbnail of user patriciab3132
1 review
0 helpful votes
February 18th, 2022
Verified purchase

It's been an easy process so far. I ned to get my divorce over with so Jeremy and I can move on

Reason I chose this business:

Looked up online

Quality
Thumbnail of user naomim210
1 review
0 helpful votes
April 24th, 2022
Verified purchase

This was a pretty easy process I just didn't like that they called me 3 times trying to get me to upgrade and pay $299 more

Reason I chose this business:

To make it easier to do the paperwork

Reason I chose this product:

Need divorce

Quality
Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you very much for taking the time to share your positive review. We appreciate it! The entire OnlineDivorce.com team has worked very hard to make our service accurate, reliable, and affordable. We are pleased our efforts resonated with you.
If there's anything else we can do for you, please let us know.
Kind regards, the OnlineDivorce team

Thumbnail of user jaswantsinghc
1 review
0 helpful votes
June 5th, 2021
Verified purchase

I WILL LET LOTS OF PEOPLE KNOW THAT ABOUT YOUR GREAT EFFORTS FOR US.

GOOD

Reason I chose this business:

IT WAS OUR FIRST TIME USED EXPERIENCE FOR THIS

Reason I chose this product:

FOR THE SAME REASON BECAUSE IT WAS SO EASY

Service
Quality
Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!

Thumbnail of user katiej233
3 reviews
0 helpful votes
March 18th, 2022
Verified purchase

Had all the forms needed to file. Also, had the forms to settle the property split. Gave step by step instructions to file for divorce.

all questions were answered

Reason I chose this business:

It was specific to my State divorce requirements

Reason I chose this product:

The items were needed to complete the divorce

Service
Quality
Thumbnail of user vickied99
1 review
1 helpful vote
September 27th, 2021
Verified purchase

Documents would benefit from proofreading by a legal professional or someone that knows correct formatting. Docs margins were too wide on the bottom, signature lines were split in half and there were numerous "widow-orphan" sentences hanging at the tops and bottom of pages which made the documents look very unprofessional. Otherwise, content was fine

responsive yet ineffective

Reason I chose this business:

No particular reason

Service
Quality
Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for sharing your experience. We are happy it was a good one.
OnlineDivorce.com continuously updates and improves our divorce paperwork preparation service to keep our clients satisfied and remain the best online divorce provider in the US.
All the Best, the OnlineDivorce team

Thumbnail of user rickr832
2 reviews
0 helpful votes
April 30th, 2022
Verified purchase

Thanks for all your help. Just took longer than we thought to receive paperwork in the mail.as requested

Reason I chose this product:

Google search

Quality
Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!

Thumbnail of user toryh20
1 review
0 helpful votes
May 30th, 2021
Verified purchase

My paperwork is in the shipping process, so hopefully it go as smoothly and fast as it has up until this point. Thank you

I had to revise a few of my answers, and customer service helped me immediately in doing so!

Service
Quality
Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you very much for the feedback! We are so happy we were able to help and that you are pleased with the results of using OnlineDivorce.com for the preparation of your divorce forms and documents!
We will continue to improve our service by making our website more convenient, preparing documents even faster, and offering new features to make your divorce as easy as possible

Thumbnail of user patsyb137
1 review
0 helpful votes
April 11th, 2022
Verified purchase

Not bad very easy to follow great support a lot off questions that I was not sure about if I did it on my own but your customer service to my question were answer

Reason I chose this business:

To expensive for a lawyer

Service
Quality
Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thanks for taking the time to share your review with us. It means a lot to us when our сustomers share their experiences!
It is very important for us to receive feedback, both good and bad, from our clients so that we can continuously improve our services. Our customer support staff will gladly be of assistance.

Thumbnail of user tammyc596
1 review
1 helpful vote
June 10th, 2021
Verified purchase

Pretty easy. Compared to the price of a lawyer it is much cheaper. I had some issues downloading forms and they couldn't or wouldn't come up with a solution

Needed to give them a backup email to download forms but they refused

Reason I chose this business:

Price, simplicity

Reason I chose this product:

Needed to get a divorce ASAP

Service
Quality
Thumbnail of user ronaldp556
1 review
0 helpful votes
March 30th, 2022
Verified purchase
• Updated review

I don't like the fact that you didn't show the different levels of service up front and insinuated everything in your services was covered with the one 139- fee. Also there were other questions I had that just seemed to confuse the tech I talked to.
But after I continued the process myself it seemed to work out well, that's why I'm giving you 4 out of 5 stars

Service
Quality
I don't like the fact that you didn't show the different...
April 15th, 2022
Verified site experience
• Previous review

I don't like the fact that you didn't show the different levels of service up front and insinuated everything in your services was covered with the one 139- fee. Also there were other questions I had that just seemed to confuse the tech I talked to.

Thumbnail of user sydneyh128
1 review
0 helpful votes
March 23rd, 2022
Verified purchase

Fine experience. I was bombarded with calls and I wasn't able to print the forms out with the writing for some reason. I had to fill them out manually and use the pdf as guidance.

Reason I chose this business:

Because it came up in google

Reason I chose this product:

Because I needed a divorce

Quality
Thumbnail of user kch18
1 review
1 helpful vote
October 13th, 2021
Verified purchase

PI am just following along with their links to try and finalize. Not so smart to make me rate them before they have done 1 thing.

No service, just a "Rate me" link

Reason I chose this product:

Because I didn't think I would have to rate it before I used it.

Service
Quality
Thumbnail of user damianc84
1 review
0 helpful votes
November 25th, 2021

So far everything is going well, just started the process so there isn't much I can add. Hopefully it's as easy as they advertise... once everything is in motion, I'll update my review or submit another one...

Tip for consumers:
What do you think would have been helpful to know?

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Thumbnail of user mercedess99
1 review
0 helpful votes
April 24th, 2022
Verified purchase

There isn't a place for community property and if there was, it wasn't labeled and wasn't specified as to what was considered community and how it would be divided

Name was spelled wrong on all documents

Service
Quality
Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for the kind words! It was a pleasure to help you to make your uncontested divorce process at least a little bit easier. The Online Divorce team appreciates you taking the time to share your review.
Divorce is difficult, so we hope you will never have to use our service again, but we would appreciate it if you could recommend our website to anyone who may need it.

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From the business

Online Divorce is a reliable divorce document preparation service with 20 years of market history. Our vast experience gives us the knowledge to handle any case and satisfy the needs of every customer.

Company Representative

Thumbnail of user andreyb32
Andrey B.
CEO
Typically does not respond to reviews
Andriy has 14 years of management experience in technology and consulting companies and has overseen more than 100 successful and unique projects. He believes that customer satisfaction is the top priority for any business. That is why Andriy built Online Divorce entirely around the idea of fulfilling the needs of divorcees through the best services possible.

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