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OnlineCarStereo has a rating of 2.13 stars from 83 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OnlineCarStereo most frequently mention customer service problems. OnlineCarStereo ranks 18th among Car Stereos sites.
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Great Morning checking on my email and found this newsletter at first I didn't believe the discount because it is too affordable I tried to call on their sales representative and they are so helpful. I got my JBL Bass Pro Hub for $399.95 take not it is free shipping and arrived 2 days after placing my order! Finally my car audio project is done! Would definitely recommend this. FYI. I checked here before purchasing doubted them first but the moment I placed the order I received an email from them and their policy clearly states everything that you need to know regarding their returns and all the fees applies when returning the item. So far so good!
GUy couldn't even give me measurements for a sub box. Screwed up my 20% off. Corrected that with a "code" said my $20 gift card would be in the box with my order. WASNT ANYWHERE TO BE FOUND! As I write this review, been on hold 40 MINUTES ABOUT THIS CRAP. 5th call about simple things. Do yourself a favor> CALL CRUTCHFIELD! NEVER EVER BEEN Jerked around so much. Crutchfield customer service is World class!. THESE PEOPLE AT ONLINE PROMISE, BUT DONT DELIVER!. What if I had a Major problem? Think I wanna be on hold for an hour?. Hell no! About to send all back. This is customer service at its WORST! NEVER AGAIN!
I live in Florida I had order some items from onlinecarstereo was a little disappointed when I send them back because it was hard to get a response being that I'm in another state but I finally got help Summit manager name Marvin who helped me out and left me very satisfied I would recommend this place to anyone
I think many people give these folks a bad name for several reasons shipping customer service. We are all anxious to receive our orders and may have a tendency to over react when our orders are not processed and shipped immediately. I know for a fact that customer service gets overwhelmed with shipping questions, they will get back with you just give them some time. As far as shipping after you see it has been picked up by ups it is out of there hands nothing they can do! It's on ups. If you are a Midwest or eastcoast customers expect to wait 5 to seven days for your order. UPS Will normally put those packages on a train for cross country shipping. So if you unsure about using these guys as I was as long as you understand that time is what is needed to fix any issues go ahead and give these guys a try
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The lowest prices on brand name car stereo and car audio/video products online including car subwoofers, car amplifiers, car speakers and electronics.
Hello Erick! We are sad that you had to return your order with us. However, we are still thankful that spend your time giving us a wonderful review. Thank you so much. We hope that you would do more business with Online Car Stereo in the near future.