• OnlineBootStore

Overview

OnlineBootStore has a rating of 1.65 stars from 23 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OnlineBootStore most frequently mention customer service problems. OnlineBootStore ranks 508th among Shoes sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • After it didn't show up I called the customer service number.
  • Guess I'll have to contact the credit card company to get my money back.
How would you rate OnlineBootStore?
Top Positive Review

“Great selection, great prices, and friendly service”

Eddie S.
8/30/13

Great selection, great prices, and friendly service. Those statements are the hallmark of OnlineBootStore.com BUT unfortunately they are as slow as mollasses. I will order from them again because you do get what you want, but if you need quick shipment and are an anxious person, then spend more and buy somewhere else. This place is a great place for patient people who have a month or so wait. I got my pair, found them too large, returned them, and got the new pair - but this all took 8 weeks. Their service people are friendly and helpful, and they DO provide emailed tracking info.

Top Critical Review

“Their business model is to steal your money”

Laurie G.
2/24/15

They take orders for in stock items and never ship them. When you cancel your order they charge you a $9 to $15 cancellation fee. Total scam company

Reviews (23)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (8) credit card company (3)
Thumbnail of user eddies22
1 review
3 helpful votes
August 30th, 2013

Great selection, great prices, and friendly service. Those statements are the hallmark of OnlineBootStore.com BUT unfortunately they are as slow as mollasses. I will order from them again because you do get what you want, but if you need quick shipment and are an anxious person, then spend more and buy somewhere else. This place is a great place for patient people who have a month or so wait. I got my pair, found them too large, returned them, and got the new pair - but this all took 8 weeks. Their service people are friendly and helpful, and they DO provide emailed tracking info.

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From the business

Open since 1997 we have provided boots to nearly 1 million happy customers right online. Low Price Guarantee on major brands.
http://t.co/VMsFRPUpLx

Company Representative

Thumbnail of user samanthas18
Samantha S.

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