OneTravel has a rating of 4.36 stars from 12,189 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OneTravel most frequently mention good service, easy process, and book flights. OneTravel ranks 2nd among Discount Travel sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Hey, so very good and helpful service you guys got here, but, please, fix your filters as this particular one filter "close/near dates of departure" that is constantly on and active when you make new search is pretty annoying))... Thanks and Best Regards! You Are Doing a Great Job Keep Doing It And Right On!
You lie and steal, why can I not make any changes or cancellations? Your bot system goes on an endless loop to avoid addressing the issue and your "travel experts" can't even manage to do even one thing aside delay further. This whole experience has left me feeling like this company is a total scam. I'm having my bank cancel your charge and issue a fraud claim.
It's not my first time using One Travel but was surprised I got a call from an agent. Guess because it was a large booking and he had my interest at heart. Thanks for the service ππ½
I've used it before and it's cheaper than the rest
Easy surfing. However, I did not appreciate the fee of $25. When I can reserve for free with the airline or other websites.
Economic and convenient schedule of flights
Economic and convenient schedule of flights
I tried to get $15 off with the promotional code you sent me via email on January 24, but it did not work. Not accepted customer service satisfaction
Accepting my credit card and providing reasonable rates
Thank you for your feedback. Not all coupons are valid for all reservations.
Slightly confused about the e-ticket. Had to scroll through the long emailed confirmed booking/ticket pages to find numbers concerning our e-tickets. It's not obviously at the forefront of the email. It really should be. They need a NZ office, with NZ numbers.
They were offering better deals. Following prompts were easy enough.
Much better then her Jet star. Jet star is rubbish
China airlines site sent me there
So far I am happy if everything goes well until I return you will get 5 stars
I never heard of you before and was willing to try you out.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. Please contact our representatives if you have any questions or concerns.
Good price! Easy to make reservation; pending clarify the use of wheelchair for my mother, unable to completed and verify that services.
Online website page of frontier airline
Mostly good.
But would like to pick my seats on the final flight (EWR to PTY)
I did not. Received an e-msiil
I use One Travel once a year to book my Fort Myers trip. Never had a problem.
I've never had a problem...so I used it for today. Thanks
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Had to travel from trinidad w. I. to manchester england and needed the most cost effective solution. Comparing it with all the others expedia, cheapoair, google flights etc. One travel gave the the best route and had no trouble connecting through JFK using 2 airlines. Site was easy to use and got an extra savings with a promo code that was a plus. Lots of filters which I used and I felt like a travel agent. Would definetely use again and recommend.
Efficient however I was caught off guard in relation to the pricing β¦.thought I was paying $2500 but charged $3500β¦.provided a false sense of security. Will know better next time. Everything else was user friendly.
User friendly
If you open a new window to look into something then the search here times out and you have to start over. Charging $14.95 to choose seats is ridiculous.
Booked a flight for a client.
It is more helpful if we can see the actual price because it depends to US dollar and bank conversion rate
Cheaper deals
So far so good. Booked trip in Oct 2022, flight not until end of March 2023. There have been a few complications, but customer service is very helpful. The people are sometimes a little hard to understand with the Indian accent, but its manageable. It's understandable booking trips so far in advance, that flights plans can change. No worries, as long as I get where I want, it is comfortable and its does not take long.
I needed a service which could book multiple flights and arrival cities. These guys came up and the prices were great. I have never used them before. We will see if the flight experience will be worth it.
The system is insisting on putting the state which is only USA when making booking. If we put other countries its refusing to proceed
Thank you for your feedback.
The same as previous visits. Although it did not save my previous bonus points. Also, points are only for hotels. I would like airlines.
Past experience
Thank you for your feedback. We look forward to assisting with your future travel needs.
A good and easy platform to navigate. The insurance options should be explained earlier for easy choice.
You did a good job for booking my international flight. Thank you!
You are the best!
This is a pleasant site. It help with all available option with price range and hotel package. Great experience
Internet option
It's extremely frustrating that the industry has evolved into this bait and switch sort of pricing. What started as a ticket under 200 ended up costing almost 600. It's outrageous.
First time I'm using One travel. So far all good. Hoping everything will go smooth until the travel and the return day.
It was recemented by a friend
I found the experience OK. They don't t tell you till you pay that it in US dollars.
I though the price was good but it ended up in US dollars so it was so great.
Hello Sir, Madam, many thanks for your efforts. It was easy and quick. Thank you
I checked many booking sites, One Travel steps were easy.
Thank you for your feedback. We look forward to assisting with your future travel needs.
Found out that if I went to Air China and booked direct the price of the flight would have been less expensive
Thank you for your feedback
Quick and easy. Would have given 5 stars except, it was not
Clear at time of booking if the price was in US or Canadian dollars. I have since learned it is US, which makes a difference but I have decided to proceed with the booking.
Came up on my feed as an option
At the beginning it Way! TOO long, However when I changed it to One Travel -- it Went pretty Smooth. Not sure why-- But people forget that Simplicity is the Name! Of the game.
Thanks a lot.
Looking forward for Comfortable flight.
Thanks!
Because you didn't give me Hard time-- But rather you kept to the simplest and Easy to Book.
Thanks.
Thank you for your feedback. We look forward to assisting with your future travel needs.
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.