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OneStopPlus has a rating of 1.39 stars from 119 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OneStopPlus most frequently mention customer service, credit card, and full refund problems. OneStopPlus ranks 408th among General Apparel sites.
No positive highlights yet
Love the club which gives you $2.99 shipping for a year. Good fashion, and terrific size range. Also carries men's and home goods.
Used to love shopping the site and the addition of the other brands made the selection much better. Now I think they should reconsider their marketing, merchandising and executive team. Running sales advertising up to 70% off, then raising normal prices 50-70% is not a sale. You may be able to fool some of the people, but those of us who have spent years in retail management, especially at the corporate level know the ploy. You are no longer a value retailer. I believe you would do much better offering everyday competitive pricing instead of trying to trick consumers. Shipping has also slipped and returns are not easy. Terrible shipping information makes it difficult to track orders.
Dealt with them once and happy with the services and will probably deal with them again in the future wise
I have ordered several times from this site and returned items and have never had an issue. I find the orders simple to track and returns are simple too. I have never had to contact customer service so I cannot speak to their effectiveness, however the fact that I haven't had to contact them speaks volumes. I do think their clothing can be a little pricey and I have received a few items that were really cheap but have learned to avoid those particular labels. Overall I am very pleased with them and will continue to shop the site.
My mom ordered from this website at the begining we had many technicals problem but the team were very helpful and helped us alot. My mom loved the items and we recieved them in no time. However I was kinda upset to know that items we loved the most cannot be shipped internationaly. Overall experience was very good and we'll order from them again
This site has a LOT of cool stuff... but they are often out of sizes. I have put requests in for things when they come back into stock, but so far that has never happened. The few items I have purchased there were quite nice, even if the shipping is a bit steep. I recommend this site to woman who are plus size but don't want to wear potato sacks. Also, I have noticed that if you give an item a negative review, they do not publish it... so everything is skewed to their benefit, so I think it is good to be aware of this.
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Self-described "world's biggest fashion mall for plus sizes".
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