• One.com

One.com

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Overview

One.com has a rating of 1.08 stars from 36 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about One.com most frequently mention customer service problems. One.com ranks 266th among Web Hosting sites.

  • Service
    21
  • Value
    19
  • Shipping
    9
  • Returns
    12
  • Quality
    17
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
11
See all photos
How would you rate One.com?
Top Positive Review

“If your looking to set up a web site with very little...”

gren S.
7/25/14

If your looking to set up a web site with very little cost, then try this company. Easy to use, with templates, your up and running in no time. You can have loads of email addresses. Everything is there to help you

Top Critical Review

“Stay away, worst company to deal with, very expensive.”

Damian K.
1/7/23

A couple of years ago I bought several domains, they were a little more expensive than the competition, but the renewal with one.com cost a fortune. They trick you into accepting automatic renewal, read the fine print. Will send you a letter after the renewal date and threaten you with consequences if you don't pay. They did the same to my friend recently. I warned her to find a different domain provider, but she didn't listen back then, and now she is sorry.

Reviews (36)

Rating

Timeframe

Other

Thumbnail of user odettek
2 reviews
13 helpful votes
March 19th, 2015

Cheap as chips, all up and running in no time at all. A fully functional website, domain and unlimited email addresses all within about 24 hours and for about a Tenner! Seriously impressed with that but... my attempt to receive support was not great. Support is there via chat and they do respond but... not really helpful or able to help. Thankfully I resolved the problem well sort of. I switched on spam filer on email and found out by someone informing me that mail was bouncing. one.com support were pretty useless and never got back to me. Thankfully I realised that the spam filter was the only change, switched it off and voila was receiving mail once more. Never heard back from support at all as for some reason unbeknown to me they had to escalate my issue to some other technical department blah blah blah. And you and I know that means passing the buck! It may have been a bit of a catastrophe had they not come back to me and had my incoming emails continued to bounce! If you can provide your own support and fingers crossed it keeps running then its great. If you are less tech savvy and need any help,. Beware. Fingers crossed all ticking over nicely again. Oooo and unlimited email addresses is a nice addition as is free https security cert. I may give tech support another try just to see if it gets any better.

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About the business

Web space for your website. Register your own domain and keep your web hosting and e-mail in one place | One.com

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