hey all! i go to sitejabber specifically if i have a warning for everyone. THese guys take the cake. I had serious issues with them and their garbage dtg machine that kept breaking down. i am so sorry i never thought to warn all of you here doing research into buying years ago. because when you search online for reviews you cannot really find any. and they tell you to go to tshirt forum to see that everyone just loves them. guess what?! BIG LIE! I have first hand knowledge that they are all buds over there and they literally TAKE DOWN NEGATIVE REVIEWS ON TSHIRTS FORUM. they have sold defective machines to dozens of business owners. i was one of the early ones. i have a review on yelp for years now if you want more details. just from that review i have had over a dozen people reach out to me asking for help in what to do as the reps are so condescending and blame you. DON'T BELIEVE THEM. If you can afford that machine YOU ARE NOT AN IDIOT. NO matter how they try to make you feel.
In any case, please do yourself a favor and stay away. I have had so many people stuck with their trash machines reach out and ask me if i am willing to joing them in a class action lawsuit. i hope they do bring these guys down. thankfully, i have a fully operational business and that was just supposed to be a supplemental income. I chalked it up to the most expensive paperweight i have ever had and moved on. i have met far too many business owners under a terrible financial strain due to the dtg contstantly breaking down. i feel so bad for them.
in any case, you can check out actual google reviews and/or yelp reviews and their own facebook complaints. they don't care. many peopel are afraid to leave reviews because they are afraid they won't get any more support for the machine. they try to say everyone is stupid. the only stupid one is you if you buy that machine from this company. lots of others out there. i won't say which ones because then i will look like a commercial for someone else. Just a warning to all of you. As you can see on sitejabber i have been in business for almost a decade and been burned a few times. it happens. but i am glad sitejabber is around to let people like me warn others to steer clear of the bad guys. these guys? definitely a bad deal! My new motto:
Remember, folks. that nice salesman IS NOT your friend and WILL NOT be there for you when you are stuck.
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