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Omaha Steaks has a rating of 4.07 stars from 553 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Omaha Steaks most frequently mention christmas gift, dry ice, and timely manner. Omaha Steaks ranks 3rd among Food Delivery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
We bought the ham for our party because, when I Googled for "the best baked ham" we could buy online, Omaha Steak's Durok Boneless Ham came in #1 or at least in the top 3 from pro reviewers, and the price was reasonable. The online process is well-developed and the ham in indeed very good (though a tad too salty, in my opinion). Several guests wanted to know where we got it! We'll be back for more!
Though the bacon wrapped filets were very good all the other meets were very tough and after spending this amount of money I would think they would he using better quality meets! The potatoes and apple tarts were a good Addition but did not make up for poor quality of t h e meets! Will not buy again and will make sure I tell everyone I know how disappointed we were!
I ordered for the first time as a Christmas gift, We just ordered for our second time some different items, would like it shipped faster than 14 days and please ad more dry ice when shipping to Florida. Thank you
I stated before, the potatoes were gross, the apple tartlets had too much dough and not enough fruit filling, and the chicken was quite small and not very good, BUT the steaks, burgers and smokies were delicious and I really liked the cooking instructions for the steaks. Unfortunately my cc'd was compromised and I can't use it now for online purchases. Do you deliver to Canada? I would definitely order from this company again.
So sorry to hear about not being a dan of the potatoes, apple tartlets or chicken! Definitely not the experience we strive for. Can you please send us a private message to custserv@omahasteaks.com with the subject line "SiteJabber" so we can look into this and make this right? We look forward to hearing from you.
Not sure if the caramel mousse cups changed their recipe but I remember them being MUCH better - I don't care for SALTED caramel and they were extremely salty - other than that...Everything was AMAZING!
Oh no! So sorry to hear that you weren't a fan of our Caramel Mousse Cups! We will make sure to pass this feedback on to our Product and Development Team.
I have asked a couple of times about how to get chicken fried steak gravy. Maybe two out of five times I have ordered it and received the small cups of white gravy. One small cup is perfect for two steaks. Seems like we could get a couple of cups with each four pack of chicken fried steak. I do not mind paying for it. I would just like to know how to order it. Thanks for listening, Cliff
Thanks for reaching out Clifford. We currently have a gravy available for sale on our website for a limited time, #2361 Omaha Steaks Chicken Gravy. Our Product and Development team is always working on developing new items, and I will definitely send this feedback to them for when they consider new items to develop.
We ordered 4 package deals for our adult children and their family as a Christmas gift. One was for ourselves. They didn't arrive till after Christmas. I can't speak for my family but we have tasted everything but the steak so far. The chicken, steak burgers and hotdogs are just average. The pork chops were very tasty.
When it comes to a gift, “better late than never” isn’t always the case and we’re so sorry your experience wasn’t up to our standards. Sorry you weren't a fan of the chicken, steak burgers and hot dogs! Please send us a private message so we can make this right.
This is first time ordered from Omaha Steaks and so far its great. Tried the Hot dogs and Burgers and so far the quality is great. I am extremely happy that everything arrived still frozen. Tonight we try the Pork Chops. When we finish everything in order, we will reorder more.Randall
Cue the happy dance. This is the feedback we live for. Thank you so much for the 4 star review.
I liked the sale. Can't order too often as it's expensive. I wish there were smaller package options. Order was placed 2/29 and arrived 3/8.
Thank you so much for the feedback. We appreciate your 4 star review and hope to see you soon! We will definitely make sure to pass this feedback on to our logistics team.
I only buy my meats and side dishes from Omaha Steaks... But I do not like how
The website is "misleading"...
Always advertises "free shipping" --- but it never is...
Oh no, so sorry to hear that! We typically have free shipping on a minimum spend or packages. Enjoy FREE shipping on these popular assortments: https://www.omahasteaks.com/shop/Free-Shipping
Could you do some packages that don't include the steak seasoning every time. Put something in place of it like sweet treats or another side. This would be greatly appreciated.
Packaging is great.
Thank you so much for the 4 star review. We will make sure to share this feedback with our Product and Development Team.
Always delicious and delivered on time. My only suggestion would be more free shipping opportunities and easier shopping a la carte.
We will make sure to share this feedback with our Website team. Appreciate the 4 star review.
Had steak for new years and previously had a few hot dogs. Hope to indulge in the desserts soon. Will follow up soon with an oder of more meat
This is the feedback we live for. Thank you so much for the 4 star review.
Very small, smaller than expected, taste fine but not special, hamburger is very good and tasty.only things that we have eaten so far.
Our master butchers hand-trim Omaha Steaks of any imperfections before they reach your doorstep. So, while they may look smaller, you’re only getting the very best part.
I been purchasing Christmas Box gifts for my kids now for 3 years in a row. Quality seems okay… My kids report that they love the present but the portions are a lot smaller than years prior… To me, that's too bad.
Just like appetites, Omaha Steaks come in many different sizes! If this one didn’t fit your appetite, don’t worry, we have plenty of other sizes to choose from.
My family and I love Omaha Steaks. We have loved everything that we had so far. My only complaint is you send different deals via text and email and you can't access those same deals by going to your website or via the app. That is super frustrating. I'd give 5 stars if the deals were easily accessed. I can't even earn points via a savings app, Rakuten, because my cart disappears.
We will definitely pass this feedback on to our Marketing Teams. Appreciate the 4 star review.
Delivery arrived in a timely manner and was appreciated by the recipient. However, since I signed up rewards, I get several emails per day from the company despite changing my email preferences.
Oh no! Definitely not the experience we strive for. We make it easy and convenient to unsubscribe to our marketing emails! Just scroll to the
Bottom of an email from us and click on the “unsubscribe” link. You’ll be opted out of receiving any future emails other than those with order details. If you’re still receiving emails after unsubscribing, just send us a direct message with your email address and we’ll quickly remove you from our list.
Bought our first two gift boxes at Christmas time. Easy to order, delivery was on time. Quality is good but price per lb. is ridiculously high.
Omaha Steaks is committed to delivering the highest quality gourmet proteins available so you can be confident you’re getting the very best money can buy. You’ll taste the value in every bite – we guarantee it
The experience was good. They should have more total meat options. Quit trying to include the deserts and side dishes in their packages.
We appreciate the feedback. We will make sure to share this with our Product and Development Team.
I had ordered the combination that included the freeze dried chicken but none there also the pork chops were extremely tough.
Samantha, we’re bummed that you didn’t absolutely love our pork chops! We proudly stand behind our 100% satisfaction guarantee. Can you please send us a private message so we can make this right? We look forward to hearing from you.
Order earlier because when out of country beginning of December. Everything went well but getting calls while I'm overseas, not good.
So sorry to hear about the overseas calls. We will make sure to pass this feedback on. Thank you for the 4 star review and your business.
Your quality is always top notch, it is just that the cost what prevents us from buying from you anymore often.
We believe you get what you pay for. And at Omaha Steaks, you’re getting world-famous proteins that have been selected and hand-cut by master butchers with over 900 years of combined experience and flash-frozen at their peak flavor and quality to deliver the very best gourmet experience possible.
The beef shepherd's pie was tasty but the whole thing turned to mush after baking. The mashed potatoes melted and everything needed to be eaten with a spoon. Again, tasty but not what I expected. Stick to what you do best.
Oh no! Definitely not the experience we strive for. So sorry to hear you weren't a fan of the Shepherd's Pie. Can you please send us a message to custserv@omahasteaks.com with your order number so we can look into this and make this right? We stand behind our 100% satisfaction guarantee. We look forward to hearing from you.
My purchase arrived in record time. We really like the chicken breasts, they are really good on the grill.
So happy to hear! The Air-Chilled Chicken Breast is one of our favorites as well.
The foods are always shipped timely, always well packaged, always tasty, always informed from purchase to delivery.
We think you’re pretty swell too, Lynn. Thank you for the 4 star review.
I ordered for a Christmas gift for a family member. I used a promo code and it was put on my order. When I placed the order the promo code was not used and my credit card did not have the $30 discount. This has happened before. I have used a promo code and it would tell me I couldn't use it so I would use another. Why give us a promo code and apply it then it doesn't show up and I don't get the discount. I may not order as often as I have. It is very disheartening. I love your product but I also love a good discount. Happy Holidays!
Oh no! So sorry to hear about your experience with Promo Codes. There are times that you have to meet a minimum dollar amount in order to use a promo code. We will make sure to pass this feedback on to our Marketing Team. We truly appreciate the 4 star review and your business.
Wife loves the Faroe Island Salmon. I love the Halibut but too expensive for a senior citizen. Chicken stuffed with rice etc was awful.
So sorry to hear about the Chicken Stuffed with Rice. We stand behind our 100% satisfaction guarantee. Can you please send us a Message with your order number so we can make this right? We look forward to hearing from you.
Gain trust and grow your business with customer reviews.
Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.
Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.
Will make sure to pass this feedback on. Appreciate your business.