• OlympicEyewear

OlympicEyewear

Overview

OlympicEyewear has a rating of 4.7 stars from 4,676 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OlympicEyewear most frequently mention customer service, good quality, and free shipping. OlympicEyewear ranks 11th among Sunglasses sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 75%
Positive
3
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

  • Customer service representatives are also very helpful and friendly.

Critical highlights

No critical highlights yet

How would you rate OlympicEyewear?
Top Positive Review

“Because of your specific professional website, I am...”

Katherine B.
8/15/20

Because of your specific professional website, I am starting my first online retail shop, as a mother working a full time job and transitioning to extra income and then my own business so I have control... your website made it exceptional for me! Prices and selections are fabulous with no min orders. I will slowly order and test what I like to work with my budget and style, then I will be able to choose which I will order in bulk. Thank you for being here!

Top Critical Review

“Terrible”

Lee V.
1/22/24

Placed an order for a dozen R458-ASST at 1.75 magnification. Never received confirmation email. Order arrived with: 2 X 1.25 2 X 1.50 2 X 1.75 2 X 2.00 1 X 2.25 1 X 2.50 1 X 2.75 1 X 3.00 And no packing or order slip Sent inquiry via "contact us" a few days ago, no response. *If* the assorted order was meant to have assorted magnifications, why wasn't that specified in the description? Why would you need to choose a magnification period?

Reviews (4,676)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (22)
Thumbnail of user jeffb1998
1 review
0 helpful votes
June 16th, 2022

In this day and age it's hard to find value in products but not at Olympic eyewear. Not does Olympic give value they have the best styles with new glasses added often

Products used:
Choppers Sunglasses

Service
Value
Shipping
Returns
Quality
Thumbnail of user jonm131
Jon M.
1 review
1 helpful vote
November 9th, 2016
Verified purchase

It would be appreciated to have a break on shipping for loyal customers - especially since pricing is prevalent upon your site with clients being able to see what retailers are charging and being charged.

Thumbnail of user germanl2
German L. – OlympicEyewear Rep

Thank you for sharing your feedback with us! We do listen to our customers, and now offer free domestic shipping on orders over $300!

Thumbnail of user robertb829
Robert B.
1 review
1 helpful vote
March 19th, 2018
Verified purchase

the checkout process should remove any items that are not in stock, and tell u in the next screen what items are not in stock. so to be able to either change items or purchase the remaining product. i had to call and its just not a necessary step, if its taken care of in the checkout process

Thumbnail of user germanl2
German L. – OlympicEyewear Rep

Dear Robert, thank you for the review. Our shopping cart highlights all the items that became out of stock since your last visit. You then have an option to decrease quantities or remove products from the cart to complete the order. We are always here in case you need any help!

Thumbnail of user robertt282
Robert T.
1 review
1 helpful vote
June 2nd, 2016
Verified purchase

S&H seems a bit pricey. Guess we will see if the order shows up in a timely fashion and good condition...
Was told order was sent back and a refund would not be an option IF the order ever did "show up". After I made purchases elsewhere to replace missing items,order showed up. I won't be ordering again. High risk, high expense, awful service for novelty quality items.

Thumbnail of user germanl2
German L. – OlympicEyewear Rep

Dear Shopper! Unfortunately your order was delayed due to the incorrect zip code provided during checkout. After you confirmed the correct zip code, we contacted your local post office to update the information and your order was delivered shortly after. We apologize if you feel that our shipping is a bit pricey, we don't charge any handling fees and pass through all volume discounts from shipping carriers to our customer. We also offer refund for return of any unwanted items, but shipping cost is nonrefundable. We hope you still enjoyed your novelty sunglasses upon their arrival!

Thumbnail of user alinas30
Alina S.
1 review
1 helpful vote
August 21st, 2016
Verified purchase

So far everything is great. Can't wait to receive my sunglasses. When I ordered my wood frame sunglasses it showed different shades of the wood but when the order came all the sunglasses were are a neutral color as far as the wood.The delivery time was great but items were delivered to the wrong suite.

Thumbnail of user shericer
Sherice R.
2 reviews
4 helpful votes
December 12th, 2016
Verified purchase

I have been doing business with OE for a long time now and although I often receive boxes that have defected items, I usually just junk them but this time I received a box of Manhattan shades and more than 1/4th of the lenses were damaged. I have not reported this yet as I have not had time to call OE but I will do it within the next 24 hours. Hopefully I can get a smooth and swift resolution to my issue.

Thumbnail of user germanl2
German L. – OlympicEyewear Rep

Thank you for the feedback, Sherice. Our records indicate that you did reach out to our customer service team and the issue has been resolved. Thank you for giving us a chance to make it right!

Thumbnail of user orlandor25
Orlando R.
1 review
7 helpful votes
February 15th, 2016
Verified purchase

Previous order had High percentage of defective items. Per Olympic eyewear return policy I had to pay for the return shipping on the items. I'm requesting more attention to quality control prior to shipping my order. Thank you for your attention in this matter.

Update on 2/15/2016 shipped order:

Last order had 17 of 48 of the Air Force aviators with some defect or scratches to the lens. One Aviator had the earpiece plastic cracked along the arm. Have yet to check WFO1BLK, however expectations low : (

Thumbnail of user zeljkol2
Zeljko L.
1 review
5 helpful votes
June 4th, 2018
Verified purchase

Lots of sunglasses out of stock for long ,long time.Polarized bamboo very bad getting stock on time .Couple of styles out of stock from 2017. Because of that, very often I bay from other supplies.

Thumbnail of user damitaj
Damita J.
1 review
5 helpful votes
May 30th, 2016
Verified purchase

It would be nice to know approximate shipping date. Also if a person has ordered before but would like to check out as a guest or can not remember login info, it would be nice to have the option to just check out. I now have to wait until I get to work for a confirmation email but it was impairative for me to place the order this evening. Although I'm not still not sure if I will receive order by date needed....

Thumbnail of user clarethab
Claretha B.
1 review
0 helpful votes
April 2nd, 2018
Verified purchase

Shipping and handling is way too much!!!!! Where exactly are you shipping from? Way too much! My first and only time ordering from your site.

Thumbnail of user corinneh13
Corinne H.
1 review
8 helpful votes
September 9th, 2016
Verified purchase

Helpful people on the chat box. Nice selections of glasses and cases. good prices.

Received them in good time, but when we went to use them, we had several of them that were broken and one that I wore riding my bike was broken in the middle of the arm on one side when I took it off at the end of my ride. Two of them fell apart in my hands right when I got them out of the plastic bags! Another one broke while putting it on. Haven't touched the others....4 for 4 is not good! It was very disappointing! We have bought sun glasses from you before and they lasted quite a while. We like the cases. What should we do? send the whole thing back? The box they came in was not damaged.

Thumbnail of user darrinb31
Darrin B.
1 review
1 helpful vote
October 23rd, 2019
Verified purchase

About 30% of my products were damaged/bent. I wouldn't even be able to give them out as gifts. First time buyer and dissatisfied with the products.

Thumbnail of user thomasp322
thomas p.
1 review
0 helpful votes
April 12th, 2019
Verified purchase

Website kept asking to log in when I did and I did a selection thru me out and said to login several timex

Thumbnail of user garryd2
1 review
2 helpful votes
December 10th, 2013

Half decent quality, came quickly. BUT I just Got absolutely screwed on customs charges, which the company misinformed me of. Customer service was undereducated about their company. I would not recommend this company to any consumer or retailer

4.3K additional ratings and reviews were submitted through Shopper Approved, but only the most recent reviews above 100 characters are displayed.

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From the business

Olympiceyewear.com was founded with the primary goal of offering an innovative approach to selling wholesale sunglasses. Based on firsthand experience in conducting a retail business, we have created advanced solutions and services that go beyond the word "selling". Judging from various feedbacks our company receives, we learned that the innovations we bring to this business are found useful and beneficial by our clients. Olympiceyewear will stay dedicated to improving our products and services, giving our clients the resources they need to remain focused on staying profitable.

Whether you are already in the sunglass business or planning to get involved, we look forward to the opportunity of working together. With your support our company continues to prove that our products, services and possibilities extend beyond expectations.

Business History

Since 2006, our primary goal is to offer an innovative approach to selling wholesale sunglasses. With the support of our clients Olympiceyewear.com has established itself as one of the top distributers of wholesale discount sunglasses in the U.S. Your business gets a wide variety of designer sunglasses at wholesale prices. We look forward to working together with you!

Company Representative

Thumbnail of user germanl2
German L.
Typically does not respond to reviews

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