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Review of Oliver's Outlet

Oliver's Outlet reviews

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3,238 reviews

3,238 Reviews From Our Community

All Reviews

Andrew K.
1 review
0 helpful votes

Had trouble getting my card approved but couldn't find this part anywhere else, hope you've really got one.

Robin B.
1 review
0 helpful votes

found the needed parts and ordered them, would like to have been notified when the items shipped, had to reach out to support to get a tracking number.

Richard T.
1 review
0 helpful votes

Your Website was easy to use, you supplied all the important information about the product, and the instructions are easy to follow.

William R.
1 review
0 helpful votes

So far, it has been great! Let you folks know when I receive the stuff that I needed and how it went. Thanks again!

matthew g.
2 reviews
0 helpful votes

need better pictures and to have advertised quantity in stock of items so we can save the hassle if you actually dont have it.

Royce F.
1 review
0 helpful votes

Easy to locate parts and great pricing. Delivery time was stated at time of order and they complied. Great experience and will use again.

Jason Z.
1 review
0 helpful votes

Everything went smooth. just wish you could verify that the part was in fact in stock at the time of purchase.

Kathleen A.
12 reviews
2 helpful votes

Online shopping experience has been fine thus far. Please check back with me after I've received this part.

Gayle W.
1 review
0 helpful votes

We are happy that we found the part so easily and feel the price is good, but would like to have no shipping or a discount on shipping.

Andrew T.
17 reviews
0 helpful votes

Shipping is high, I can't be sure if I can return the product if it doesn't fit, but you're your only site that offers this part.

1 review
0 helpful votes

I've purchased from before; their prices are absolutely the best I can find and come back for all my appliance parts needs.

Alicia K.
1 review
0 helpful votes

Easy to find what I needed by part #, competitive if not lowest price for non-generic item - even with shipping and tax fees.

Kristina P.
1 review
0 helpful votes

Thus far a good experience purchasing the item. I can't comment on shipping or the quality of the item yet as it won't arrive for another week at least.

James M.
34 reviews
1 helpful vote

online experience was great on my first order with you. hoping the delivery and parts arrive correct.

Donna N.
2 reviews
0 helpful votes

Your site says my item is available for order - I'm hoping that means it is in stock...not exactly the same wording...

Joyce M.
1 review
0 helpful votes

Very easy to search for what I need - now the service grade depends on how fast I receive my products to know if I should continue shopping on this site.

1 review
0 helpful votes

your shipping charge is exorbitant. This item would ship for $5.35 with usps. Please reduce shipping, then you may follow up.

Denver B.
1 review
0 helpful votes

You website is inconsiderate. I had to enter my information repeatedly to order. First, I registered.
But when I checked out, you marked my billing address the same as shipping even though I already registered them as different. After I put in all my credit card info and finalized my order, I guess that you decided that my session had timed out. But you just sent me to a screen that said that my cart was empty. I logged in again. I had no order history. My cart was still there. I checked out again. But you again put back my billing address as same as shipping. How difficult can you make this?

You don't even bother to use the billing address that I registered with.

So after I put in all my credit card information again, you said that my billing address didn't match my card.

Why don't you ask for the billing address *after* the customer selects the billing method?
Why can't you just remember my answers and if there is an error, let me correct it alone without having to re-enter everything else?

My confidence is really low now, because you don't have a photograph of the item I ordered and you didn't give me a shipping or delivery date.

mark B.
6 reviews
0 helpful votes

I use this site when time is not an issue when I need it quickly forget it to slow even when paying for expedited shipping

Annie K.
1 review
0 helpful votes

So far my shopping experience has been painless and simple. That is very enjoyable, knowing I didn't have to jump through hoops to get to what I needed.

dave s.
3 reviews
0 helpful votes

Original part arrived broken from shipping. Replacement came factory direct and it arrived in good shape and is working fine.

Kuerstan L.
1 review
0 helpful votes

So far, and i have simply just placed an online order, it has been good. Easy to find the part needed, price is right and shipping reasonable. Survey me when my part arrives undamaged, on time and fits correctly. Thanks

Rochelle H.
1 review
0 helpful votes

Pricing is highly competitive based on my search. Can not wait to receive the product and get it installed.

Ronald M.
2 reviews
1 helpful vote

I left a question at the support/contact site and nobody responded to me. The question was ,does the part come in a universal color. I have a stainless kitchen aid dishwasher.

Dina P.
1 review
0 helpful votes

Best product price available, shipping was a little high but still cheaper than others overall. Only received half of the order originally. I greatly dislike not being able to contact the company via phone to resolve the issue. Tried emailing and got no response. Ultimately I had to file a complaint with the Better Business Bureau, and my bank to resolve the issue.

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