• Olive Garden

Olive Garden

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Overview

Olive Garden has a rating of 2.32 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Olive Garden ranks 200th among Restaurants sites.

  • Service
    16
  • Value
    16
  • Shipping
    3
  • Returns
    3
  • Quality
    13
Positive reviews (last 12 months): 20%
Positive
3
Neutral
0
Negative
12
7
See all photos
How would you rate Olive Garden?
Top Positive Review

“Shockingly good”

Mountain S.
1/14/20

It is hardly a secret that I abhor most corporations and chains of any kind. But twice in recent months I have frequented Olive Garden... and was pleasantly surprised. Now "some people" say that their dishes are all frozen. But I do not give a tinker's damn; their mushroom pasta was wonderful. It could be that that particular locale is just especially stellar. I'll have to try another site while on the road. But for now -- four estrellas. ETA: the temperature was rather chilly -- and some other guests were a tad bit unsightly, but I can overlook both.

Top Critical Review

“Horrible experience”

Lisa H.
12/17/22

Worst experience ever with a manager at this store named Lawrence! I can not believe the way in which he spoke to us - so incredibly unprofessional that we had to demand another manager named Sunshine - Harold our server was great but it took us 3 hours to have a meal with 2 people. Unfortunately, it was just a horrible experience. Overall, Lawrence ruined the entire meal.

Reviews (43)

Rating

Timeframe

Other

Thumbnail of user trevf
1 review
2 helpful votes
December 28th, 2022

Went with a party of 10 to Thousand Oaks venue, CA. Server very slow and only had 1 cold soup in first hour. Plus server had a false nail pop onto table by food - yuk. Previously always great service but may give Olive Garden a miss from now on.

Products used:
Restaurant meal

Service
Value
Quality
Thumbnail of user nltummers
1 review
1 helpful vote
December 17th, 2023

I am almost 11years old, but even I can see that this was nasty. Dust bunnies everywhere, stunk like puke, waiters were just standing around, and there was mold on the vents over our table.

Thumbnail of user roskatym
1 review
1 helpful vote
August 20th, 2023

Yesterday i went to olive garden with my family and friend, The food is very good but the white sauce makes you wanna vomit and my child threw up 4 times! If you wanna go just make sure you dont get pasta, never going again.

Thumbnail of user gilmore.jane29
1 review
1 helpful vote
July 28th, 2023

I know a person who worked there, but was a newbie for a little over a month and they fired her. (For being slow!) She was hired full-time but they only scheduled for 2 days a week, started training her in different positions. But as of today she got let go. For one, if she worked the full time shifts she would have had more practice but "no" they gave her little hours. Even when she asked for more they didn't. And for someone being a newbie don't just throw them in and expect a pro. What ever happened with team work? Especially for a newbie. This is the one in SLC (Sugar house). I'm very turned off on how she was given up on instead of team work. Is this the way they treat their employees? Plus we are hearing that they dis on people who are LGBTQ ect.I love their food but to hear how they treat newbie's and don't give them the hours they were hired for and training she felt that she was just thrown into the wolves to figure it out herself. Shame, and I live close to that one but I will kindly go to a different one.

Thumbnail of user wandah75
2 reviews
3 helpful votes
May 20th, 2019

Olive Garden in Rivergate has gone to pot, just like a lot other Restaurants. Really, never thought that would happen. The waitress we had, forgot to bring my soup. Never picked up a dirty dish from our table. And, if that wasn't bad enough when we gave her the cash to pay our bill, she disappeared and never returned with our change. We sat there for 30 minutes got tired and left. She got a nice tip for not doing her job. Maybe she needs to go to work for SONIC.

Thumbnail of user jacobd83
7 reviews
4 helpful votes
April 24th, 2019

Me and my friends went there recently and we were not impressed. Long wait, horrible service and the food was mediocre. The salad tasted very bad. The staff was not knowledgeable about items that were new and she was pretty rude. Disappointed

Thumbnail of user jenniferh247
6 reviews
11 helpful votes
February 7th, 2017

It's funny how past events at restaurants can put such a bad taste in your mouth that you won't go back.

I ate at our local Olive Garden about a year ago but a few years before that I had such bad service that I just don't want to pay for that. It's not cheap for the microwave dinner and when a grumpy old woman serves everyone around you and you wait almost a hour for your menu (I had to get up from the table and physically get in her way to just ask her for a menu and maybe a glass of water) you just don't want to do that again.

Thumbnail of user kassandram1
10 reviews
12 helpful votes
October 15th, 2018

On October 14th I had a party of 10 go to olive garden for my daughters birthday. They had 2 servers helping our table but it was more like 1. One would take all the orders the other would bring them to the table. It started off with the seating.
We got there knowing we would wait for a table with a large group. They didnt tell us half the party had to arrive be fore they would seat us. Only after they seated a party of 7 20 minutes after we arrived did we learn this.
They waitresses took our drink order and got us incorrect drinks. After that they took our food orders and wrote my order down wrong. Instead of fixing it (I ordered the unlimited pasta) they showed me what she wrote down. I left it alone. I wanted a second bowl but after they served our food my drink never got refilled and they never came back. We had to ask other servers for to go boxes. And then we had to ask other servers to get our bill split correctly. It was very disappointing. I have had questionable service before but I have never felt like an annoyance or a nuisance at the restaurant that my daughter insists on going to at least once a month.
I will seriously reconsider going there anytime in the near future. I get better service from our fast food places.

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