• OldsParts

OldsParts

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

OldsParts has a rating of 1 star from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. OldsParts ranks 839th among Auto Parts sites.

  • Service
    12
  • Value
    11
  • Shipping
    12
  • Returns
    9
  • Quality
    11
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
9
See all photos
How would you rate OldsParts?
Top Critical Review

“Never again”

gary m.
8/22/23

Worst company on the internet total scammers do not order anything from Olds parts.com or brothers parts.com they're one in the same scam companies placed an order they refuse to contact you you can't change your order you can't cancel your order they won't after months and months I just got an email saying they're going to send an order but the car left 2 weeks ago I explained this to him many times before they refuse to contact you so please stay far far away from this company thanks so much

Reviews (20)

Rating

Timeframe

Other

Thumbnail of user garynewwavecycles
1 review
2 helpful votes
August 22nd, 2023
Verified purchase

Worst company on the internet total scammers do not order anything from Olds parts.com or brothers parts.com they're one in the same scam companies placed an order they refuse to contact you you can't change your order you can't cancel your order they won't after months and months I just got an email saying they're going to send an order but the car left 2 weeks ago I explained this to him many times before they refuse to contact you so please stay far far away from this company thanks so much

Thumbnail of user terryt510
1 review
2 helpful votes
February 11th, 2022

They claim there stripes are judge quality I think kindergarten students can do a better job on coloring stripes people read the reviews and stay away never answer phone calls never answer emails guy named Steve calls him self hurst specialist, yeh OK does not even know what his product consists of. Very sorry Steve but if you return my call and do as you promised I would not be doing this.To all old car guys beware!

Thumbnail of user kevinm4270
1 review
1 helpful vote
September 9th, 2023

The quicker you leave there Website the better off you will be. These people should be in jail for what I have lost and what others have lost if you read all of the reviews.They will not answer the phones or emails.I never received my parts or a refund on my credit card for the purchase I made.From my experience do not buy anything from this company unless you like to throw money away

Thumbnail of user szhpwq
1 review
2 helpful votes
July 11th, 2023

I am sick to my stomach as I read these reviews. I just realized that i lost my money. Same exact story, placed an order over $500 and did not receive over $131 in parts and i see now that I will not be getting them. I called and called and called and sent emails, no response from anyone. I don't understand how they are able to keep ripping people off. Very sad, hope more people see these reviews so they do not get taken from their hard earned money! DO NOT BUY FROM OLDSPARTS, unless you want to give your money away for nothing in return!

Tip for consumers:
I would NOT use this company as you may or not get your items and you will not be getting anything money refunded for items not shipped!

Products used:
Some of the items that actually got sent.

Service
Value
Shipping
Returns
Quality
Thumbnail of user classicengineworks
1 review
1 helpful vote
April 24th, 2023

Purchased a cam and lifters set from them that was manufactured by elgin. When degreeing the camshaft it over 10 degrees out. Called and called, e-mailed and totally nothing. I think they are out of business, if not should be.

Tip for consumers:
Must be out of business

Products used:
Cam and lifters

Service
Value
Shipping
Returns
Quality
Thumbnail of user t2truckcenter
1 review
1 helpful vote
July 13th, 2023

Sold me a wiper motor and didn't work right out of the box. I contacted them and they said no problem send it back we will make it right, that was 8 weeks ago! They will not respond to my email or voice mails.
STAY AWAY and pass it on please

Service
Value
Shipping
Returns
Quality
Thumbnail of user scotth1338
1 review
3 helpful votes
May 24th, 2021

I just placed order on may11th. 2021 paid for on the 13th. No info/tracking # reply to email no Nothing. Just a small order of a few little items for my cherished 64' F85 Cutlass 2dr post/coupe.
Man wished I'd had looked this company up before ordering $110 worth of misc. Items for before mentioned Model. Dang it. These people Suck out loud. No communication At All. Hope I get my order. Eventually. Don't Patronize these people or their Crappy Company. You'll be Sorry
Don't throw effort after Foolishness.

Tip for consumers:
about this crapee company and their no communication. Sucks. Don't Patronize this company

Products used:
Misc items

Service
Value
Shipping
Returns
Quality
Thumbnail of user ds1374
1 review
1 helpful vote
October 3rd, 2022

Long story short, these guys are one screw from going out of business. Took my money and never shipped my items.

Service
Value
Shipping
Returns
Quality
Thumbnail of user richd293
1 review
1 helpful vote
March 22nd, 2023
Verified purchase

Still waiting for my shipping information that I bought and payed for on March 7/23 it's now March 22/23 and still waiting I payed in Canadian funds so a lot more then the actual price they ask for in US.
I left multiple calls messages sent emails about my Order still waiting and waiting….It's no Brainer that this will be the last time I deal with this Company when it comes to ordering parts again, they take your money and and let you wait, wait, wait
They say to email to find out if they have the part I get a email saying yes we have it in stock! This is worse then snail mail
How Long does it take to process?
Buyer's Beware!

Thumbnail of user stephenc1326
1 review
2 helpful votes
September 4th, 2021

This is only place out of hundreds ive ordered from that has no way to check or track your order.So i sit waiting for i guess an respectable time to call them hoping i get someone not a machine. Says been in bussines 38yrs, well should have an on line person that kniws how to do a site, unless its purposely done this way

Thumbnail of user denniss1528
1 review
2 helpful votes
May 19th, 2023

Waiting over a year to receive the balance of my interior purchase. No response from Garrett after repeated messages and voice mails. I feel like he has ID'd my phone number and refuses to answer. I have had to buy supplemental parts from other companies and I am still waiting for promised parts over one year later.
Buyer beware.

Service
Value
Shipping
Returns
Quality
Thumbnail of user williamw3238
1 review
3 helpful votes
August 9th, 2022

After placing my order I received no information. Numerous calls no response. This place is garbage, charge being reversed, money being put back into my account I'm out. DO NOT USE THIS COMPANY

Thumbnail of user davec1283
1 review
2 helpful votes
April 28th, 2023

Placed and order and paid for it. Now I'm being ghosted. No email responses, no phone responses. Absolutely dishonest! I will NEVER order another part from this site and I will be damn sure to spread this to EVERYONE I know in the car communities!

Service
Value
Shipping
Returns
Quality
Thumbnail of user cindye336
1 review
0 helpful votes
July 8th, 2023

Huge scammers, took my money and recived no parts. Left so many messages on voice mail and email. No response at all!

Service
Value
Shipping
Returns
Quality
Thumbnail of user toddl241
1 review
6 helpful votes
May 12th, 2021

I made a large order in December of 2020 consisting of about $4500. 00 in parts. As of today I am still short several parts at a cost of around $1,300.00. I have called NUMEROUS times, even talked to Garrett a few times and a guy who I think said his name was Steve. They both have said they will get back to me and NEVER do and of course charged me for the parts when they were ordered. We even drove to their listed address last week to find out they are not there. Their Website needs to be removed immediately before other people are taken advantage of. Today I called the supplier of their interior parts to be told that they "oldsparts.com" / Brothers had never even placed my order. I have been setting here since December waiting on parts for a customers car that I now have found out have never been ordered from their supplier, To say I'm upset is an understatement. I want a refund immediately or I will be looking to my local law firm for some assistance. It's about principals. Return a phone call! If I have stated something incorrectly please feel free to give me a call and set me straight. This all started when I wanted to order parts from a "local" business. Wow, what a mistake.

Tip for consumers:
That the company has no regard for customer service.

Service
Value
Shipping
Quality
Thumbnail of user billh854
1 review
5 helpful votes
January 22nd, 2021

Have placed several orders to Oldsparts and they never ship nor can you get an update from them. I have called numerous times and sent several emails asking about a status of my orders. Recieved nothing, no return phone calls, no email replys, nothing.

Don't waste your time - go to OPGI.com for your parts - excellent service

Tip for consumers:
Do not use Oldsparts.com

Service
Shipping
Thumbnail of user johnr3111
1 review
6 helpful votes
December 27th, 2020

I bought several parts for my car from them. The parts were good, but dealing with them was not worth it. I called the phone # on their site and left many messages, but no reply. I found another #, and finally got through. After placing the order, I had to call back several times to get an email conformation. The next order that I placed was easier, but I had to start the phone circus again to find out where my parts were, it had been 3 weeks since the order & no info or email about an ETA. Finally on the 4th week, the order arrived, but only half of it. After leaving several messages (with no replies) I finally got ahold of them. They said that the other item was on back order. I asked why I wasn't informed of this 4 weeks ago (when I placed the order), or why I never received an email with this info. I git no answer on this. So i sent this order back, plus one that I had placed after this for a refund. I sent these things back to the address on their web site. After 2 weeks I made several calls again, when I finally reached them, asked if they dad received my returns. I was told that no one was at that address & they would have to find them. Finally after another week, they found them & issued a refund. When the refund went through (back to my card), they kept 38.55 (for restocking). I am the one who paid the shipping both ways, so they made the same $ on me with or without the sale. I bought all of the same parts from other vender that had excellent customer service... for less money.

Tip for consumers:
When I could never reach them, I should have tried some other business.

Products used:
Body parts

Thumbnail of user grahamp88
1 review
4 helpful votes
May 13th, 2021

Like others, placed an order a month ago and had to reach out to them to find out the status. Their website order tracking is worthless as it is never updated and they don't seem to know how to institute a system to update customers via an email message (which is common with most on-line orders). About 75% of the order was finally shipped and have tried numerous times to find out the status of the remaining 25%. Phone calls, voice mails and emails all go unanswered. This is a terrible business and I will NEVER purchase from them again. I would recommend anyone with a classic Olds to shop Original Parts Group or Fusick. Both have excellent service and the parts are more reasonable.

Tip for consumers:
Don't bother

Products used:
Parts to olds that were shipped

Service
Value
Shipping
Quality
Thumbnail of user susant1979
1 review
3 helpful votes
June 5th, 2022

Same experience as previous reviews.
Placed an same order w/an Oregon company: supercarsunlimited.
Received in a week

Thumbnail of user eusg
1 review
1 helpful vote
April 26th, 2023

March 31,2022 ordered approx $4700 woth of product. Some parts arrived but not the ones I need to continue build. Stressed to them and asked for details of shipments. No response and when I did get response only a couple more things would show up. After 12 month of no responses since Jan 12th, 2023 I filed clame with Credit Card company and they dispouted charges and paid me back or missing parts $1200 plus and extra funds due to clarical error. I got my money back, but then told my story and Owner Steve Kenny slandered me and ssaid I was not customer even though I provided Invoice numbers. Opened 2 website in my name to slander me more. Who does that as a business. Repeated calls and he would not answer phone or call, email. Just kept up the front on social media. Talked to Garrett at olds and at least he was repectful and trying to correct things. Owner overrides and publishes false clains and can not show proof of shipment of missing parts.

You can see thread below...

You may like tis feed about owner of Oldsparts.com

https://www.facebook.com/groups/**************/permalink/**************/

Products used:
Auto parts

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about OldsParts?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about OldsParts?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business