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I bought a laptop battery from and then found it could only be used with a totally perplexing and worrying installation bios cd which was virtually unreadable. Nowhere on the site did it say there was a proviso with this purchase and I bought the battery expecting, as you would, to just replace my current battery with no strings. When I tried to return the goods - they have a return policy for unsatisfactory purchases - their customer services: and completely ignored my several requests for return number and address to return to, which is not on their site. They do not give any telephone number either. As the battery I bought in the so-called UK, came from Singapore, I have grave doubts about this company's credentials. Steer well clear.

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