• OkayGoods

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

OkayGoods has a rating of 2.48 stars from 95 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OkayGoods most frequently mention live chat, customer service, and game currency problems. OkayGoods ranks 19th among World Of Warcraft Gold sites.

  • Service
    2
  • Value
    2
  • Shipping
    1
  • Returns
    2
  • Quality
    1

What reviewers want you to know

Positive highlights

  • I bought dofus kamas on this site over 2years, all orders are done, it is ok at least for dofus game
  • With many years' experience, I dare to say this a trustable site.

Critical highlights

  • They ignored my emails and when I called them they left me on the line for 10 mins then hung up.
  • Got 147 dollars worth of game currency for the 14 dollars I spent, and now their site is offline.
How would you rate OkayGoods?
Top Positive Review

“Okaygold”

Karen B.
8/11/18

Sorry I was referring to Okaygold and not okaygoods. Very honest site. Safe to purchase from. Buy with confidence. Have been buying for over 6 months now. In game delivery. Supports NCSoft.

Top Critical Review

“Old School Runescape”

John A.
5/7/20

Purchased an account for $400 they claim they can't release the original email so that they can help us recover the account in the event it is hacked... Okay whatever... Sure enough 1 year later i log in to my account & everything is gone. Password isn't changed... I contact them... They change the password for me. Another 6 months later. Again hacked. I contact them for some kind of resolution of either releasing the freaking email or giving me a refund+ all the hours I put in to the account... 4 days now they have ghosted me. No response. Stay away from these guys

Reviews (95)

Rating

Timeframe

Other

Reviews that mention popular keywords

10 mins (1) game currency (4) customer service (4) dofus game (3) trustable site (3) paypal dispute (3)
Thumbnail of user johna2112
1 review
3 helpful votes
May 7th, 2020

Purchased an account for $400 they claim they can't release the original email so that they can help us recover the account in the event it is hacked... Okay whatever... Sure enough 1 year later i log in to my account & everything is gone. Password isn't changed... I contact them... They change the password for me. Another 6 months later. Again hacked. I contact them for some kind of resolution of either releasing the freaking email or giving me a refund+ all the hours I put in to the account... 4 days now they have ghosted me. No response. Stay away from these guys

Thumbnail of user tamt37
1 review
1 helpful vote
January 14th, 2019

This is my third items gone/removed from the game due to detected as DUPE or obtained illegally items.

The items purchased from them isn't instantaneously removed, It takes 1 or 2 months after purchased and suddenly gone due to slow detecting progress.
I cant claim and get refund because it told me that the order has been completed more than 1 months ago.

I think i lost more than $50 in total from buying items from this website and there is nothing i can do.

Thumbnail of user justinz16
1 review
3 helpful votes
February 25th, 2019

Very bad experience and still waiting my refund! I purchased their product and they told me that the item is not available. They should do the refund within 24 hours. I contacted them through out 3 days and they always saying they will do the refund later for any stupid excuse. Which I still never ever get my refund! They are bad and they have multiple different websites which they operate with the same people. Now the new ones called mmoko and thesafesafe.com, be aware of these scam websites.

Thumbnail of user andrem112
1 review
2 helpful votes
February 15th, 2020

I purchased from this website and was told there would be a 5-10 minute delivery, 10 hours later still no content. So I contacted them informing them that I hadn't received my purchase, later they replied that they were short on stock. If that was the case why would they sell it to me? I then was told that I would get a refund but they weren't able to refund me at that time so told me to contact them hours later. No time frame just, "hours later." Following was messages from myself asking for a refund that were left ignored. They essentially stole from me. If you're reading this, make sure you, your friends, your family anyone you know, do not use this website.

Thumbnail of user brettn27
1 review
1 helpful vote
May 19th, 2019

Placed an order and after the fact they want all kinds of information from me instead of just giving me what I paid for. They are trying to scam accounts. They also do not respond to their live chat at all they ignore everything you say.

Thumbnail of user johns5113
1 review
1 helpful vote
November 28th, 2019

I read all these horrible reviews before purchasing, yet I still decided to make a purchase from this website despite the negative reviews.

I purchased only 2K Roblox Robux to test the waters, made immediate payment, and just like the other reviewers said, I was told "no stock" nothing more, nothing less. Then they ignored any others attempts to contact them.

I submitted a Paypal dispute and eventually got my money back. I suppose they get away with stealing your money depending on what way you pay, or whether you bother trying to recover it.

I knew better but still did it. I guess it all comes down to the old saying, "if it's too good to be true, it probably isn't true"

Good luck.

Thumbnail of user mickeyg11
1 review
4 helpful votes
January 10th, 2018

These 5 star reviews are all typed with the same messy structure and littered with awkward commas. It's obvious someone from okaygoods is making fake accounts and leaving these reviews.

This company is a scam. I spent $50 for an ingame item and after the transaction went through, I was sent an email requesting more personal information from me. I was told that they needed a picture of either my driver's license, passport, or SSN in order to get the item I had already paid for. So of course I opened up a paypal dispute, and the person at okaygoods responded with hostility and antagonized me via email with several messages. DO NOT do business with this sketchy operation. I did some browsing around, and MmoGah is a much better option if you're looking to buy ingame stuff. Seriously, avoid these sketchy frauds at okaygoods.

Thumbnail of user johns1582
1 review
0 helpful votes
January 2nd, 2017

Beware of scam. Its been about a month and have not received the game currency I purchased. Terrible Inconsistent service, and they lack decent English speakers.

Thumbnail of user kyoukos
2 reviews
4 helpful votes
August 14th, 2016

I bought a product that promised to be digitally delivered to my email in thirty minutes. It has been TWO WEEKS and I have not received my product. The customer service live chat is utter trash! The person on the other side would tell me to wait and never respond anymore. No joke I FELL ASLEEP waiting for her to respond and when I woke up she still hasn't! It's a joke, and a bad one at that! It's a freaking insult! Stay away from this piece of $#*! website. Stay farrrr away.

Thumbnail of user owenw31
1 review
2 helpful votes
August 17th, 2018

They tried to make me wait till I gave up then asked me for my runescape password to give me my purchased coins therefore trying to have my account to, I didn't risk it they are now ignoring my emails or claiming they gave me money through this Clara wong account I'll be ensuring to get a refund nobody use these scum

Thumbnail of user jasons245
2 reviews
1 helpful vote
January 10th, 2017

They stole my money. What else is there to say. I paid them $48 dollars to get 100,000,000 + energy credits and they took my money and wanted me to go to a third party website to give them my driver's license. Then they would not meet up with me to give me the ec and they would not give me my money back. I had to go through paypal to get them to open up an investigation. I have also placed a call to the SEC.

Thumbnail of user philm50
1 review
2 helpful votes
September 28th, 2016

Advertising items they don't have in stock.
They will give a refund but then your money is tied to PayPal.
Really bad customer care and service. They're full of liars and ignorant staff.

Thumbnail of user jg90
1 review
2 helpful votes
October 9th, 2016

Payment and then never received. Had to dispute through paypal for refund. They are fraud merchants and scammers. Do not use.

Thumbnail of user dafa1
1 review
2 helpful votes
September 1st, 2016

I purchased an account which had an estimated 72 hours delivery after not receiving it after two days i talked to them and just asked for my money back they refused to give it back and stalled. This really is a fraudulent website.

Thumbnail of user davidd293
1 review
2 helpful votes
December 20th, 2016

I paid for astral diamonds they never deliverd them and refused to refund my money they straight robbed me

Thumbnail of user dane213
1 review
3 helpful votes
May 14th, 2016

So I bought items for neverwinter xb1 seemed like a good deal was told 2 days cause they are the middle man I have yet to receive anything from them and their customer service is terrible buyer beware would use other sites instead

Thumbnail of user declans6
1 review
1 helpful vote
April 8th, 2017

I purchased 9000k worth of NBA coins 4 days ago and I haven't received a refund that I asked for a day ago be careful about what you're buying

Thumbnail of user jacko24
1 review
5 helpful votes
January 22nd, 2016

Before purchased, I asked if they can guarantee that I would not get banned for purchasing AD. They said yes. Went ahead and made the purchase. 1 day later, my account was banned.

Tip for consumers:
Do not trust their customer service.

Thumbnail of user timj43
1 review
3 helpful votes
September 21st, 2015

Look at the positive reviews, they're all in poor English. Think about what this means for just a moment and you'll realize the positive reviews are lies and a scam, just as their service is. They do not deliver as promised and make excuses as to why you don't receive what you pay for.
Account hacking and credit card theft are not uncommon.

Thumbnail of user anthonyr69
1 review
4 helpful votes
January 16th, 2016

This company put me through hell asked for ridiculous things like holding my id up and taking a picture of me holding ID. They also wanted me to take a picture of my credit card. Don't do business with Okaygoods they are trying to commit credit card fraud!

Thumbnail of user leew60
1 review
0 helpful votes
May 17th, 2016

Why do they advertise something and say that don't have it and after a week they still don't have it, These guys are the worst hope nobody uses them, I learned the hard way, hope they refund my card

Thumbnail of user jw94
1 review
3 helpful votes
June 10th, 2015

Anyone happen to notice all the positive reviews were written in the same broken English? I read all the negative reviews only after making a small purchase. Low and behold, I didn't receive my in game currency, pretty much what the other buyers complained about. The online chat rep had nothing to offer up but excuses. It was only $5 worth... if they cant complete an order that small then I hate to think what torment someone would have to go through if they bought a large order. Refunds are not going to happen, period. Paypal will not reimburse you so don't even bother filing a complaint when you get burned. I'm not going to raise hell over $5, just going to chalk it all up to a bad impulse buy, and go find a trustable company to do business.

Thumbnail of user mikeb208
1 review
8 helpful votes
October 2nd, 2015

I purchased neverwinter currency off of them 4 times. Twice I had to make a paypal dispute to get them to even acknowledge that they owed me anything. The second time, now, they will not reply to me in chat except to say that they will not deliver the items i bought because I made a dispute. The irony is, i made a dispute because they didn't deliver the items i bought in the first place.

The site is run by a bunch of sweat shop rejects out of china. They are not reliable and will make you harass them to get what is owed to you. Even then they might make up some BS or completely ignore you once they have your money. Use at your own risk.

Thumbnail of user michaelf145
1 review
2 helpful votes
March 8th, 2016

This is my second review on my same purchase. I made a purchaselection for xbox neverwinter gold. Before I paid I spoke to there live chat team.

One word to sum it up: TERRIBLE

I got told my delivery would take 20-30 mins. 1 hour passed and no AD. Got in contact with live chat again, got told there supplier was farming. Could not give me a straight answer to any of my questions. So I left it there and hoped it would be delivered the next morning... I woke and still no delivery.

I then got informed by live chat team that they had no stock of AD gold and I will have to wait... No info on how long it will take at all, so after many more short useless reply I asked for a refund. Got told there manager only has access to the account as he only knows the password

So I kicked off a fuss and made my point saying if you have no stock why offer the AD... etc etc.

Then all of a sudden I got a reply saying I was issued a refund which I was.

PLEASE AVOID THIS SELLER ESPECIALLY FOR XBOX THEY ARE AWFUL. CHINESE PEOPLE WHO SPEAK LITTLE ENGLISH. THEY MAKE EXCUSE AFTER EXCUSE EXPECTING TO WAIT DAYS WHEN I PAID A GOOD AMOUNT FOR MY CURRENCY.

Use Safewow or Neverwinter store if you want to purchase AD

Thumbnail of user jackb207
1 review
2 helpful votes
November 5th, 2016

Recently I paid for two accounts from OKAYGOODS.COM in the game RuneScape old school that were advertised with a delivery of account information within 20 minutes. Following the site's directions after payment I contacted customer service to verify payment and get my accounts. This is where they get you. They started by saying the accounts were not theirs and that I had to wait on the user that owned the accounts to get online was told it would be minutes or hours until this happened. 14 hours passed with no correspondence and when I contacted customer service again they were very passive in saying things like "soon" and dancing around answering any real questions with responses taking anywhere from 2 to 30 minutes. After it became evident they were planning on keeping my money and me giving up at getting it back, I decided to mention the BBB. As soon as the BBB was mentioned the refund was issued within 30 seconds. Moral of the story, $#*! THESE GUYS!

Tip for consumers:
Bunch of dirty thieves.

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Okaygoods offers Popular games golds, such as runescape gold, FIFA coins, FIFA Mobile coins, dofus kamas, Nba live coins, DFO gold, Madden mobile Coins, dekaron dils, FFXIV Gil, Mut coins, We also offer PowerLeveling, Items, Accounts and Exchange, etc.

How do I know I can trust these reviews about OkayGoods?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about OkayGoods?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business