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OJCommerce

How would you rate OJCommerce?
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Massachusetts
1 review
0 helpful votes
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Problem s
May 24, 2020

First I was happy but then I ran into problems the directions we not that great some holes were cut wrong the wood chipped easy and I can not shut the silverware draw very dissatisfied

Date of experience: May 22, 2020
Texas
1 review
1 helpful vote
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This is the worst company I've ever had to deal with. My fellow shoppers, OJ commerce ripped me off. I paid 250 dollars for a mirror, when it arrived I was not happy with the product so I proceeded to return it.
I had to pay the shipping out of pocket witch came out to a whopping $94 dollars then they have the nerve to charge me a 20 percent restocking fee. So In reality I lost 150 dollars out of my 250 dollar purchase.
This company is a total ripoff... I will advise you as a buyer... DO NOT DO BUSINESS WITH OJ COMMERCE... THEY DEFINITELY WILL RIP YOU OFF WITH NO REMORSE. Don't believe me? Look at the other reviews. I dare you.

Date of experience: December 23, 2019
California
1 review
0 helpful votes
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First time buying two medium planters from OJCVommerce.com, I didn't expect it went as smoothly as it did. The items arrived on time and they look great. Thanks.

Date of experience: June 10, 2020
Texas
1 review
0 helpful votes
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Looks nice
June 10, 2020

My mom and I brought it in the house, and took the pieces out of the box. I love the cherry wood. Now we just have to put it together. Thank you so much

Date of experience: June 9, 2020
Pennsylvania
1 review
0 helpful votes
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Very satisfied
May 13, 2020

I ordered two end tables for my bedroom and love them. They were delivered quickly as well. I had to assemble them and the instructions were simple and very self explanatory.

Date of experience: May 12, 2020
Maine
1 review
1 helpful vote
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Ordered a sideboard
March 13, 2020

Multiple pieces and none of others. Could not even put it together. Very badly packaged or inspected. I think it could of been a nice product but not with missing pieces.

Date of experience: March 13, 2020
Delaware
1 review
0 helpful votes
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BUYER BEWARE
July 9, 2020

I purchased a mirror from Naomi home on Amazon in May, the description for the mirror said 30" W x 70" H/Lg. The mirror I received was 30x36, when I brought this to Naomi Home's attention they failed to give me the full length 30x70 mirror, yet they updated the dimensions on Amazon shortly after I left my review. I've been in contact with Naomi home for 2 months and they have explicitly said that they have no desire to give me the mirror that I ordered. The customer service is horrible, I have been trying to contact them for 2 months, but no one would respond to my emails or my phone calls. When I finally was able to get in the phone with OJ Commerce 2 months later they were extremely rude and unprofessional on the phone. These people have ZERO regard for customer service.

Date of experience: July 9, 2020
Michigan
1 review
2 helpful votes
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I PURCHASED 10- 5 FOOT ANTENNA POLES FOR $63 DOLLARS AND WHEN ORDER CAME I RECEIVED 1. I CALLED TO ASK WHERE THE OTHER 9 WERE,. FIRST I WAS TOLD THE REST IS ON THE WAY AND WILL GET A UPDATED TRACKING NUMBER. NEVER GOT RESPONSE! CALLED BACK AND WAS TOLD THE WEB SITE SAID QUANITY OF 1. SO! THEY CHANGED THE AMAZON SALE SITE AND SAID I ORDERED 1 BUT GOT CHARGED FOR THE 10 PRICE THAT USED TO BE THERE. THEY WOULD NOT HONOR MY PURCHASE AND SEND THE OTHER 9 PEICES BUT WOULD REFUND ME AND SEND A SHIP TAG. WHOOPIE! 9 DAY SET BACK.WE WILL SEE ON REFUND. AMAZON INVESTIGATION STARTED AND VISA WILL BE NEXT CALL, NOT COUNTING ON NOBODY THERE. VERY POOR ENGLISH SKILLS TOO. NO NEGATIVE STARS TO SELECT. DONT BUY FROM THEM

Date of experience: March 15, 2017
Indiana
1 review
0 helpful votes
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I love my marble table with chairs that I purchase. I had to assemble both but with no problem. Reasonable price furniture that feels and looks costly.

Date of experience: April 20, 2020
New Jersey
1 review
0 helpful votes
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Not that good
July 17, 2020

I ordered the tray tables. The drop top table is great, but the tables are cheap. When putting it together, the top rails came off. They are held on with three small nails.

Date of experience: July 17, 2020
Ohio
1 review
0 helpful votes
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The two zero gravity chairs arrived quickly, without any damage, and they are being put to good use! They are attractive, comfortable and sturdy, and the price was definitely right.

Date of experience: August 13, 2020
Louisiana
1 review
0 helpful votes
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I was expecting the upholstered headboard and frame July 13, but it arrived July 4th! It was in perfect condition and easy to assemble! Glad I took a chance despite the reviews!

Date of experience: July 8, 2020
Arizona
1 review
0 helpful votes
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I ordered a table and received it 3 days later. The box was in perfect shape. The table was easy to assemble. It fits perfectly. I have zero complaints.

Date of experience: April 27, 2017
Pennsylvania
1 review
0 helpful votes
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During the COVID19 pandemic they had a little longer shipping I ordered April 19 and got them May 1st. Second to the cheapest vinyl online through Walmart. Would buy again because they're cordless!

Date of experience: May 4, 2020
Kentucky
1 review
0 helpful votes
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I love the mirror
May 15, 2020

I love it! It's very beautiful and real sturdy. I will recommend this mirror to all my friends! It matches beautiful in my room with all my new dressers and stuff. Thank you

Date of experience: May 15, 2020
Washington
1 review
0 helpful votes
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This is the 2nd cover we have bought we have had the 1st one for 5 years now, the product is sturdy, long lasting, works well and nice looking. We did need 2 people to put it up.

Date of experience: April 18, 2020
California
1 review
0 helpful votes
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Satisfied Customer
April 19, 2020

I am a satisfied customer. Great customer service. The iteam was received before promised. Great price. We will be back to buy more. We are also recommending to family and friends.

Date of experience: April 18, 2020
California
1 review
1 helpful vote
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Terrible!
December 4, 2023

Do your research!
Worst customer service ever!
Plus, I believe this business to be a scam.
Please do your research!

Date of experience: December 4, 2023
Virginia
1 review
0 helpful votes
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Beautiful chair
January 8, 2017

I ordered a high heel storage shoe chair for my daughter, it came when promised and the chair was very nice.The color was pretty and chair was sturdy. She loved it. I was very satisfied.

Date of experience: January 7, 2017
Texas
1 review
0 helpful votes
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They are very honest ppl. Very professional. I returned heavy furniture and they provided free shipping

Date of experience: August 17, 2023

Overview

OJCommerce has a rating of 2.4 stars from 885 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OJCommerce most frequently mention customer service, return shipping and worst company. OJCommerce ranks 18th among Furniture sites.

service
61
value
59
shipping
59
returns
50
quality
50