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Official Steelers NFL Authenti has a rating of 1 star from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. Official Steelers NFL Authenti ranks 102nd among Jersey sites.
I bought 2 Steeler shirts and waited a month for them to come. Finally they come and the one is too small and the other has the number peeling off. I contacted the "company" for a refund like their website says they offer, to be told "they don't do that because then they'd be out and they hope I understand"are you freakin serious! They only communicate with you through email as well. Check out their web site, there isn't a phone number listed. So wish I would of looked into this more before I ordered from them.
I bought 2 Steeler shirts and waited a month for them to come. Finally they come and the one is too small and the other has the number peeling off. I contacted the "company" for a refund like their website says they offer, to be told "they don't do that because then they'd be out and they hope I understand"are you freakin serious! They only communicate with you through email as well. Check out their web site, there isn't a phone number listed. So wish I would of looked into this more before I ordered from them.
Payment of over $100.00 was accepted and charged to my card! No email response!
After email contact with vendor, they somehow cannot find any history of my order. Even after I sent screenshots of my order confirmation, order number, reference number of credit card charge, I get a "sorry sir we are unable to find anything in your order". Three emails later I get the same lie! Yet nobody can explain why they charged my credit card but can't find he order?
Save yourself the trouble and beware of this site
I had ordered a 34 Williams throwbacks jersey. They sent me a Polamalu 43 jersey... black. We emailed back and forth... their responses... "can't you keep it? Can you keep it and sell it?" I replied that I wanted what I ordered, and they said they don't have the item. Then I asked for a different color. No on that as well. They do that want to send me the product I paid for, they don't want to refund me, and they don't want to pay for the shipping for me to return the wrong jersey. They are terrible.
I ordered a JUJU Smith Schuster jersey XL (52) did not receive an email nor confirmation number. I have emailed them over 10 times within the past 2 days have not heard anything. FYI stay the F*** away...
I received my order on 6/20 and it was the wrong jersey. I emailed immediately and many times since then and have not heard back.
I ordered Nike Cameron Heyward Men's Gold/Black Elite Jersey: #97 NFL Alternate Pittsburgh Steelers 80th Anniversary Throwback Size - 52/2XL
But I received a Leveon Bell jersey in a completely different style.
Also, I created an account, I did not get free shipping, nor did I save $5 at once as their website states. The website also states they offer Easy 365 Returns... NOT true! I strongly suggest buying from a reputable website!
Tip for consumers:
Stay away!!
They take your money and more than agreed upon and will not respond to emails! Definitely not a real Pittsburgh Steelers website! Call your bank and dispute the payment and get your money back!
Scam, been waiting on a return email for weeks with ETA on my order. Contacted my bank to stop payment
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