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OfficeEarth has a rating of 3.76 stars from 17 reviews, indicating that most customers are generally satisfied with their purchases. OfficeEarth ranks 40th among Business Services Other sites.
It all started with me not wanting to hand over my baby (my business) to some strangers to play with. The operator who answered my call made me feel i should give them a go with her friendly manner. Then my account manager helped me to set things up in ways I didn't even think of earlier. Now its working beautifully. I don't get many calls but each one is very important and i feel confident that I'm putting my best foot forward with OfficeEarth.
Very bad experience with this company whose claims about Their services are exaggerated. Getting calls handled to my clear instructions was a constant struggle, some customers were lost and refunds given because of situations caused by Office Earth operator errors or non-compliance. Office Earth management take no responsibility for operator incompetence or errors and refuse any recompense even when their mistakes are proven and admitted! Their billing system is questionable, queries are taken as an insult and if you are not satisfied they do not hesitate to imply that you are the cause of the problem. Their rates appear reasonable on the surface but with uncontrolled prolonged call handling they are substantially more expensive that their competitors.
It all started with me not wanting to hand over my baby (my business) to some strangers to play with. The operator who answered my call made me feel i should give them a go with her friendly manner. Then my account manager helped me to set things up in ways I didn't even think of earlier. Now its working beautifully. I don't get many calls but each one is very important and i feel confident that I'm putting my best foot forward with OfficeEarth.
Very handy, and easy to set up, A+.
Receptionist is a real person, whom answers your calls and attempts to forwward, or takes a message, and then emails a confirmation.
Fantastic and fast customer support! I had tried a free trial on this website today and miss understood a problem and customer support from Wendy was fantastic with a quick response. I would recommend this website to anyone and too if you was to run in any kind of errors ask for Wendy she is GREAT and KIND and her support was amazing! Thanks again Wendy you are the BEST!
Affordable and great service. Used the service for over 2 years. Keeps getting better. Can listen to all calls
Thank you for your ongoing support, remember to share your referral code so we can credit you and your nominated friend/colleague today:-)
In my opinion the OfficeEarth receptionist answered promptly, precisely as instructed, had a pleasant and appealing voice, was very clear in her response, conveyed an impression of intelligence and interest and I would hire her on the spot.
Tip for consumers:
Excellent first impression of my business.
Thank you, John, for your vote of confidence and your continued support. We look forward to continuing working with you.
Very worthwhile service - great value, fantastic service, clever technology and responsive team - Many thanks for your help.
Thank you Leanne, we are very glad to help business to be their best
Every time I hear from a client that they are happy to work with us because we are always there to answer their calls, makes me smile and say a big thank you to OfficeEarth, I'm so impressed.
Thank you for your ongoing support, remember to share your referral code so we can credit you and your nominated friend/colleague today:-)
Excellent Customer Service, Professional and Capture all Information and actioned call promptly.
Thanks Sharyn :)
Thank you James, your support and recommendation is much appreciated.
No 1 choice for virtual office requirements, best in Australia!
They are professional, accurate, Simply Awesome!
Thank you for your vote Mukesh, remember to share your referral code so we can credit you and your nominated friend/colleague today:-)
I was very happy with the service provided by OfficeEarth. I will be continuing to use them in the future.
Thank you for your ongoing support, remember to share your referral code so we can credit you and your nominated friend/colleague today:-)
OfficeEarth virtual reception has been fantastic for my business. My calls are handled on weekends and out of hours allowing me leisure time and time working on my business instead of in my business. My emailed messages are great quality and the receptionists are very professional. Very highly recommended service.
Tip for consumers:
The customer service is exceptional and the website very informative.
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Virtual receptionists save you time, make efficiency savings in your business, and improve productivity. Learn how OfficeEarth can help your business today.
Thank you Sally, we love to hear that you are happy entrusting us with your precious customer service needs