• OASAP

Overview

OASAP has a rating of 2.25 stars from 160 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OASAP most frequently mention customer service, poor quality, and credit card problems. OASAP ranks 1896th among Women's Clothing sites.

  • Service
    24
  • Value
    23
  • Shipping
    26
  • Returns
    18
  • Quality
    22
7
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What reviewers want you to know

Positive highlights

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Critical highlights

  • I sent an email to the customer service and their grammar was horrible.
How would you rate OASAP?
Top Positive Review

“Nice dress”

hailey W.
3/30/17

I love OASAP, Nice dress with affordable price. They are quite good at answering my questions. I took off 1 star due to their shipping is a bit slow.

Top Critical Review

“Scam”

Melissa D.
7/8/18

Bought two outfits. It took 3 weeks for them to arrive. They are terrible quality and do not fit. The small is too big and the medium is too small. It was IMPOSSIBLE to return and get a refund. No one ever responded to my many emails. There is no phone number to contact customer service. And the online chat for customer service is always offline. I feel like such a fool for wasting $50. I will always check websites before purchasing from them in the future.

Reviews (160)

Rating

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Reviews that mention popular keywords

customer service (37)
Thumbnail of user alexandral5
1 review
1 helpful vote
November 11th, 2014

They have a huge online store and don't be fooled by how some items look on the website, they're gorgeous when they arrive!

Stay aware that your inbox will be flooded with e-mails from them, but most will have either a great discount coupon or some other fantastic shopping news!

I am in love with them and with my recent leather skirt order! It came really fast compared to what they advertised and the quality is amazing!

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Thumbnail of user lisar104
1 review
5 helpful votes
October 23rd, 2015

Last week was my first time to order from Oasap. I placed my order then read the reviews and got a little worried I made a mistake in ordering from them. But I got my order today on time and I have to say "I'm HAPPY!" It is super cute, fits great and was perfect for the price! I would order from them for sure. I'm and XS usually order a small thats all they had and fits perfect keep that in mind. Good luck shopping!

Thumbnail of user gaill27
2 reviews
0 helpful votes
April 2nd, 2017

I ordered the wrong size sent it back. Oasap sent me the correct size Customer service was so kind to me. Thank you. I live in the USA so packages from China can take at least 15 days to arrive in country. So patience is required.

Thumbnail of user racheala
1 review
3 helpful votes
February 13th, 2015

I got the bird dress from OASAP today! What a wonderful dress! The color and the pattern are stunning! It looks fabulous on my body, I really love it! It's very nice for Spring 2015.

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Thumbnail of user samj45
1 review
3 helpful votes
November 11th, 2014

I really love this website. They have very reasonable prices along with a good variety of stuff. Their clothes are super on trend as well. If you really are a person who loves to keep on every trend, this is a good place to go for that. They also have many classic pieces as well. The items are also great quality and will last you a long time. I also love their customer service, the live chats are always very helpful.

Thumbnail of user ashlyw
1 review
1 helpful vote
January 17th, 2016

I read all these horrible negative reviews about this site but I loved the dresses and the prices so I wanted to see for myself. I also found a promo code for 20% off. Going in I knew it was from China so it would take a long time to ship. I wear a medium so I ordered 5 dresses one size up (I ordered a large) because I read several reviews saying the dresses weren't true to size. It took about 15 days to receive my order. It didn't bother me because I knew it was from China and that it would take a while. Two of the dresses fit me perfectly! One was too small and one was way too big and one was short and fit me like a shirt but fit great. I think just like ordering from any site online you never really know how it will fit you. I usually like to try my clothes on at the stores before I purchase if I spend a lot of money on them. With tax and everything my total was $48 for 5 dresses. I think you should look at the measurements when purchasing. In very pleased and will order again!

Thumbnail of user sandrav7
6 reviews
28 helpful votes
May 15th, 2014

Everything exceeding my expectations. I got 2 button-up blouses, 2 skirts, and 1 bodycon dress for $60. Quality is better than some things offered here at the mall! Also, many items have customer photos so you can see what it looks like on a real girl (and read their reviews). This company ships out of China and provides a tracking number. I got my items in 2 weeks and I live in the DC area.

Thumbnail of user sarahd54
1 review
1 helpful vote
November 11th, 2014

Oasap is one of my favorite online shop. All the items are trendy and fits my style. I enjoy browsing through the website especially on dress category. I just placed my order last week and was shipped yesterday. I'm so excited to receive the package <3 They also have a good customer service who replies to my concerns.

Thumbnail of user lucienr8
1 review
5 helpful votes
August 7th, 2015

First time to buy things here, receive them all, decent quality. Will buy again.

Thumbnail of user sherylp5
1 review
7 helpful votes
December 21st, 2015

I gave this company 5 stars. I do not appreciate someone else giving a review and saying my review is fake. It is not. I wore my dress Christmas Eve and I received nothing but compliments on it. You cannot say or prove any of these reviews are not valid. Just because you had a bad experience does not mean everyone has had a bad experience. I will be ordering from them again.

Thumbnail of user ancag
2 reviews
13 helpful votes
November 11th, 2014

I have made many orders on Oasap and I was always pleased with the products and the quality. The shipping time is as with others websites when it comes to international packages. The prices are good and they have a large variety of clothes, jewelry and accessories. Also I recently had an order that got lost and they resend it.
A plus is that you can see customer photos on the product page.

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Thumbnail of user sydneyc11
1 review
2 helpful votes
November 11th, 2014

Oasap is awesome! I have bought many clothes there, high quality and low price! And I have just got a sweater from oasap's giveaway event. So great!

Thumbnail of user lanianic
1 review
5 helpful votes
November 11th, 2014

I really really love this shop! I bought two dresses last week, and it arrived at my place so quick. It just match my party! You can't imagine how cute they are! Super comfortable and only cost me $25! Best shopping experience ever!

Thumbnail of user silviup
1 review
2 helpful votes
November 11th, 2014

I like the products on www.oasap.com, because they have very good prices, and cool clothes, that i can't find in our stores, and they have very original models. I will shop very soon on this site, because i am very satisfied

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Thumbnail of user tatianac3
1 review
5 helpful votes
November 11th, 2014

The clothes came within the time that the're expected and they were exactly as the pictures of the site. Loved them. This store has a great service and great produts. New itens everyday, ay problems they're there for you. The clothes have great quality with a very good price, i would say that it equals stores like Zara. It has clothes and accessories for every tastes and everyone, i recommend a lot!

Thumbnail of user aldijanah
1 review
1 helpful vote
November 11th, 2014

Oasap is the best site for every women. That is my favourite online store. Everything I need, dress, shirt, jumper, boots, bags, I can find on Oasap. They have great choice, new arrivals. For customers they give special cupons and sales. Service is something that I like the most. When I order some items they answer on every question I have. I am very happy because Oasap excist. I have order for them and i will have in future. My experience is good in all ways, I dont have any problem with priece, order, track number, shipping. Big like for site Oasap.

Thumbnail of user amberr13
3 reviews
4 helpful votes
December 9th, 2015

I ordered a dress then read the reviews and got nervous. However my dress came today (on time) and is amazing! Looks exactly like pictured and the material is great! I will be using this company for further outfits!

Thumbnail of user mirnelam
2 reviews
0 helpful votes
November 11th, 2014

Oasap is my favourite web store. On Oasap site I have everything I need from wonderful clothes, bags, shoes, jewerly, accessories. New arrivals, sales, cupons is something that I really love.It`s good for all customers. I already have some items from them and It`s great. I must to say that i have just best words for Oasap. I like communications between buyer and Oasap service. They are always want to help and answer. Shipping is ok. For my country is about 25 days and I dont have problem with that. All the best Oasap!

Thumbnail of user dianai
1 review
1 helpful vote
November 11th, 2014

Oasap is an online fashion shop where you can buy quality clothing for all seasons such as sweaters, dresses, shirts, shoes, accessories and jewellery!
OASAP really has a lot of cute and unique items on their site, its kind of hard to say no!

Thumbnail of user amel110
1 review
4 helpful votes
August 3rd, 2015

Picked up a gorgeous bohemian dress for my summer beach

Thumbnail of user cinthiar2
1 review
8 helpful votes
December 22nd, 2015

OK, so first off I don't know what's going on with all of these bad reviews & people saying that they are a scam & people not receiving their items. Well, I saw this really cute dress with skulls on it & I knew I had to have it for Christmas! So I begged my husband buy it for me, he placed the order on the 19th of December, he paid I believe $15 something for express delivery & it got here today through UPS 12/22. I was so scared after reading all these negative reviews online & people saying that the 5 star reviews are fake. I seriously though I got scammed & was scared that my dress was never going to get here or that it was going to look nothing like the picture. But I am so glad to be able to say that I am satisfied, my dress got here on time, the material is sooo great & thick not cheap at all! And it fits! My honest opinion now is that whoever is writing these bad reviews are trying to sabotage this company. I really wish there was a way I could post a picture of my order. Oh & I almost forgot, some people said they tried contacting the website about their orders and never heard back from them. I emailed them and asked them if there was any other way I could track my order aside from there website(because I was scared) and they responded within hours and gave me a ups tracking number.

Thumbnail of user denisai
1 review
2 helpful votes
November 11th, 2014

I really like Oasap. They always have sales and you can find a lot of cute clothes and accessories. The items have good quality. I like the fact that you can see customer pictures on products. This is really helpful.

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Thumbnail of user cindyb38
1 review
1 helpful vote
November 11th, 2014

I've been shopping Oasap for years now and I absolutely love this site. They always have the most amazing on-trend fashion at unbelievable prices! I hate to spend a fortune on a trend I may not be wearing long, so when I see a new trend, I immediately check Oasap.com first and I can almost always find the trend at a fraction of a price what I'd pay else where! I also love that even though products are coming from China, Oasap ships so fast! I usually have my product within 2-3 weeks, which is Amazing because other places I've shopped shipping from China take over a month!

Also being a vegan, I love that I can find such a great selection of PU and Vegan leather shoes, bags, and clothing from Oasap. It makes me feel good knowing I can buy cruelty-free from Oasap every time!

My only warning is that when shopping the site, be sure to check the measurements, as Chinese sizes run small. I always check the measurements and my clothing always arrives a perfect fit. I am a size 6 US and generally buy size XL from Oasap.

Thumbnail of user danyella1
1 review
4 helpful votes
July 31st, 2015

My order was accurate. I was very please with the merchanise. It looked the same as it did on the site, and the quality was good. My order was shipped to me in about a week or so. I live in the US

Thumbnail of user theodoraa
1 review
2 helpful votes
November 11th, 2014

I really love Oasap because of their cheap, but modern clothes. I ordered from them for serveral times and I was pleased with the products I received. The shipping time is a little too long, but it deserve the waiting. I recommand it!

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Order ASAP for women's clothes, dresses, shoes, Leggings, coats, bags, jeans, jewellery & accessories. Discover the latest high street fashion, street style online. Enjoy thousands of Oasap fashions and best service.

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OASAP F.

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