• OASAP

Overview

OASAP has a rating of 2.25 stars from 160 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OASAP most frequently mention customer service, poor quality, and credit card problems. OASAP ranks 1896th among Women's Clothing sites.

  • Service
    24
  • Value
    23
  • Shipping
    26
  • Returns
    18
  • Quality
    22
7
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I sent an email to the customer service and their grammar was horrible.
How would you rate OASAP?
Top Positive Review

“Nice dress”

hailey W.
3/30/17

I love OASAP, Nice dress with affordable price. They are quite good at answering my questions. I took off 1 star due to their shipping is a bit slow.

Top Critical Review

“Scam”

Melissa D.
7/8/18

Bought two outfits. It took 3 weeks for them to arrive. They are terrible quality and do not fit. The small is too big and the medium is too small. It was IMPOSSIBLE to return and get a refund. No one ever responded to my many emails. There is no phone number to contact customer service. And the online chat for customer service is always offline. I feel like such a fool for wasting $50. I will always check websites before purchasing from them in the future.

Reviews (160)

Rating

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Reviews that mention popular keywords

customer service (37)
Thumbnail of user stephaniec51
1 review
5 helpful votes
May 31st, 2015

I ordered 4 things from this website and it came in about 2 and a half weeks and it is very hard to track your package. The dress that I ordered was way shorter than it looked online and also had a piece of fabric hanging off it (which was not supposed to be there). The 2 piece crop top and skirt outfit I ordered came in an extremely cheap fabric and the top looked like it could be a bikini top, it looked nothing like the way it looked online. Shockingly, the bathing suit I ordered from there fit perfect and looked the same way it looked online and was very cheap, only thing I would recommend buying from this website. My order cost was overall kind of cheap, so I guess you get what you pay for.

Thumbnail of user arthelb
1 review
4 helpful votes
July 15th, 2015

This one's a little old but I bought a short formal dress back in late June 2014. I chose the option of express shipping since I was running of time, and fortunately it did arrive on a date it was expected to arrive. However what I found strikingly disappointing was the amount of time it took from accepting the order to dispatching it. While it took 6 days from getting the order dispatched to arrive in my house, I received my order a month later.

The dress itself was satisfactory. While I was glad that the design seemed to follow the photo from the website, I couldn't help but notice how the pattern placement was different from the image. The fabrics that were used felt cheap (one of them even felt like a tablemat). However the dress itself fits perfectly and, for somewhat reason, compliments my figure. Despite seeing the threads that were sown to stick the brooches, it was well sown and nothing was coming off loose.

In my opinion, I recommend this website if you are buying casually for cheap items. But considering the amount of bad reviews it has been getting recently, I suggest you look for another website.

Thumbnail of user sarab23
1 review
7 helpful votes
September 11th, 2014

Skip it. I made two orders within the space of 24 hours. The first one showed up fine and I'm totally satisfied with it, which is why I'm not 1 starring. But the second order never showed up. I sent 3 emails in rapid succession and never heard back from them. It's been almost a year, and their stuff is not exactly cheap. Ordering from here is definitely a gamble.

Service
Value
Shipping
Quality
Thumbnail of user collettem2
1 review
7 helpful votes
December 29th, 2015

I ordered from this company knowing that they are based in China and therfore my items would take dine time to arrive and that if I didn't like them is basically be eating the cost because returns aren't s viable option. I also knew to order above my size. As a 5'10" American woman, not only am I far taller than the average asian woman but my proportions are different, longer legs, broader shoulders and hips, more defined waist. All this is to say, I knew ordering was a gamble. But if the tops didn't fit, the prices are so low I would just chalk it up to a lesson learned and give my items to my 9 year old. And if they did fit, great, a new place to get trendy clothes. My items did take almost a month to arrive. Totally fine with me. I got 3 sweatshirts and a sweater, and while not top quality materials or finishing, I was surprised to find them more substantial than what I expected. Unfortunately though I ordered 2 full sizes above my US size these tops were tight and EXTREMELY short. Tops that on the website shown reaching the models thighs just reached my waist. So disappointing. Additionally one of the tops had a short decorative zipper across the chest which broke the very first time I tried to close it. Originally I had thought that I would still recommend the site to people who are 5 or 6 inches shorter. However as I submitted my reviews to the OASAP website I started browsing other reviews a bit more carefully. I noticed that people with very British and American sounding names were submitting reviews in English with a sentence structure that was a bit off as though a translation site was used and not as though it was written by a native speaker. This has led me to believe that most of the 5 star reviews on the OASAP website are fake. I may be wrong but it's enough for me not to trust the site. That added to the size issues makes me unable to recommend OASAP.

Thumbnail of user nanat
11 reviews
55 helpful votes
November 28th, 2013

Low quality, took forever to ship and process. Disappointed with most items i received. Complicated and not free return process, so I have to keep the items at the end, as it does not worth all the fuss and price for return shipment to china. No contact number to call. Live Chat does NOT work at all. Some items received are NOT in good condition, such as stains, buttons fell off, etc. tracking details might not updated some of the times.
I still gave them 2 stars, because at least they still responsive to emails and have good customer service. The prices of the items are ok too, however, i would not really recommend, as I got disappointed to most of them.

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From the business

Order ASAP for women's clothes, dresses, shoes, Leggings, coats, bags, jeans, jewellery & accessories. Discover the latest high street fashion, street style online. Enjoy thousands of Oasap fashions and best service.

Company Representative

Thumbnail of user oasapf
OASAP F.

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