• NumberBarn

NumberBarn

Overview

NumberBarn has a rating of 3.14 stars from 82 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NumberBarn most frequently mention customer service, and cell phone. NumberBarn ranks 3rd among Call Forwarding sites.

  • Service
    32
  • Value
    32
  • Quality
    26

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 66.7%
Positive
8
Neutral
0
Negative
4
See all photos

What reviewers want you to know

Positive highlights

  • Customer service was very helpful and responded to my concerns over a weekend.
  • I went to Number Barn to acquire a glamor number for my business.

Critical highlights

No critical highlights yet

How would you rate NumberBarn?
Top Positive Review

“Two very appropriate mobile numbers, very quick to port once secured.”

Jack g.
2/18/24

They secured two very appropriate local numbers for our mobile phones at a reasonable price. Took a few days to secure them, but once we had them, the porting took less than 48 hours to two diferent MVNOs. Had a snag with one of them, but NumberBarn was very quick to provide the needed information and help. Great service that I never knew existed. Thank you!

Top Critical Review

“Not Worth The Trouble. Lackadaisical Customer Service.”

B J.
1/31/24

Not Worth The Trouble. Lackadaisical Customer Service. The ordering process is clumsy and somewhat defective. If there is a problem with creating your account, you won't be notified. If there is a problem with your order you won't be notified. Presumably, you could go for days before figuring out (on your own) that your order won't be fulfilled. Such occured in my case. For those lucky enough to acquire per their order, great. But I would bet a bunch of folks don't get what they were after. And one more point... if they screw up (which in my case they did), they won't apologize, they won't try to fix the issue. Heck, they won't even offer. Hence my use of the word "Lackadaisical" above. They just don't seem to care. I find this to be true of a number of California companies I've dealt with recently. So if vanity is your thing and worth the ridiculous hassle, go for it. Myself, there are other more important fish to fry. This company gets the boot, in my opinion.

Reviews (82)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (25) number barn (16) phone number (21)
Thumbnail of user jlegg4
1 review
0 helpful votes
February 18th, 2024

They secured two very appropriate local numbers for our mobile phones at a reasonable price. Took a few days to secure them, but once we had them, the porting took less than 48 hours to two diferent MVNOs. Had a snag with one of them, but NumberBarn was very quick to provide the needed information and help. Great service that I never knew existed. Thank you!

Products used:
Two mobile phone numbers

Service
Value
Thumbnail of user brianm122
Brian M. – NumberBarn Rep

Hey Jack, thanks for a great review! We're happy to hear that you found two great numbers and ultimately ported them fairly quickly.

Thumbnail of user jays1724
1 review
0 helpful votes
January 8th, 2024

These guys/dolls ROCK, it would be better if they posted a phone number, But it's the 21st century... And overall they do a good job.

Products used:
I have used Number Barn for years!

Service
Value
Quality
Thumbnail of user brianm122
Brian M. – NumberBarn Rep

Hi Jay, it means a lot to us that you would take time out of your day to leave us such a wonderful review. So glad you found a great number. And know that if you ever ask for a phone call, we'll call you.

Thumbnail of user rodrigoc126
1 review
0 helpful votes
December 14th, 2023

Great service from NumberBarn. Rates are cheap to park your number. SMS still works for the same price. I had issues with SMS though but their support was incredible and fixed the problem. Will use it everytime I~m out of the country. Thx!

Thumbnail of user brianm122
Brian M. – NumberBarn Rep

Hi Rodrigo, thank you for the awesome shout-out. It was our pleasure to serve you and we're always here for you whenever you need us!

Thumbnail of user shaiyar
4 reviews
6 helpful votes
February 9th, 2024

I wanted to port a number from them, they did exactly what I wanted. I needed help with Xfinity mobile and they told me exactly what to do. The support team sent me Amanda to help and she was professional and helped me through until my number was ported over. It was easy and very inexpensive. They didn't charge me for anything else. I was able to pick my number and then I sent it over to Xfinity with all the information that NumberBarn told me to send them. They helped me through email while I was on the phone with Xfinity Mobile trying to get it ported. It was a good experience and I know if I need this again, where to go. My number was ported over on the 5th of February, 2024 and it was in my phone by the 7th. Thanks for all your help and keeping it professional. I will come back again if I need another number.

Tip for consumers:
I saw someone telling that they also got that done so I tried it and it worked out fine for me.

Products used:
Porting a number over to my new cell phone

Service
Thumbnail of user brianm122
Brian M. – NumberBarn Rep

Thank you so much for sharing your experience. It wasn't long ago that we struggled to port numbers over to Xfinity mobile. But we've recently made some good connections that have significantly improved this process. We're so glad to hear that you had a great experience!

Thumbnail of user cmayudan
1 review
0 helpful votes
October 23rd, 2023

Great service. However, I need to reactivate my account which has may number that needs to be ported out. Please contact me.

Thumbnail of user brianm122
Brian M. – NumberBarn Rep

Hi Carlos, thanks for the review. We definitely want to help and I see that you have an active ticket in our system. Keep us posted on how we can continue to help you out.

Thumbnail of user robertb8118
1 review
0 helpful votes
March 25th, 2023
Verified purchase

Found a great # and bought it. I had a lot of questions about porting over to a new Cell Company. They answered all my silly questions. After I signed up with my Cell company and had trouble getting them to post the "wire" line over customer support at Number Barn helped so much.

I am thankful I bought from them and not from another company. NB seems to want to earn you business. They have from me for sure.

Tip for consumers:
Just do it. They have amazing support

Products used:
Vanity Phone #

* NumberBarn attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
Thumbnail of user brianm122
Brian M. – NumberBarn Rep

Thank you for your review, Robert! We certainly do want to earn your business and are so glad that we also earned a wonderful review from you!

Thumbnail of user alfonso.penwright
1 review
0 helpful votes
December 17th, 2023

Cheap phone bills, techs I've never seen anywhere else before (conventional big telecommunication companies or smaller similar virtual phone companies). I almost didn't want to post this to recommend them because I just want to keep this to myself.

Thumbnail of user brianm122
Brian M. – NumberBarn Rep

Hi Alfonso, I know it was a difficult decision but we appreciate you choosing to spread the word rather than keeping us all to yourself!

Thumbnail of user chadc474
1 review
2 helpful votes
January 27th, 2023
Verified purchase

I paid for a Vanity phone number for my new business I am starting. My wireless phone company has been trying to port the phone number to their system but have been unsuccessful for over a week and a half. They told me it was Number Barn's fault at which point I reached out. The owner of Number Barn was nice enough to call me and stay on hold with my phone company which took almost two hours to get it sorted out. Great service! Thanks Guys

Tip for consumers:
They don't have a customer service line which is unfortunate however they do get back to you within a day or so and are very helpful.

Products used:
Vanity phone number purchase

Service
Value
Quality
Thumbnail of user brianm122
Brian M. – NumberBarn Rep

Hey Chad, it was a pleasure to work with you to get this issue resolved and get your number ported. We definitely learned a lot through this experience and are working to improve as a result.

Thumbnail of user susanb5455
1 review
0 helpful votes
May 24th, 2023

My daughter went abroad for a year and didn't want to lose her number. For just $2 a month, we ported it to Number Barn. Very easy. She got her voicemails emailed to her in the interim. She's home now and we ported back to our wireless carrier. So easy! We saved a ton over having to keep the number active with our wireless carrier. Number Barn information is excellent. I almost regret not needing the service anymore since she is home. Highly recommend!

Value
Thumbnail of user brianm122
Brian M. – NumberBarn Rep

Hey Susan, selfishly we sure hope you'll have a need for our service in the future but we're so glad that it ended up being the perfect solution while your daughter was travelling. Thank you for this wonderful shout-out!

Thumbnail of user robv196
1 review
0 helpful votes
February 5th, 2023

I haven't been with Numberbarn very long, but so far so good. I think it's great you can park a number for as long as you like for future use without having to get an expensive cell provider just to keep that number. Customer response has been quick. They display all customer FAQ quite well on their website. I only ported one number out so far and it went fast and smooth. I see what they mean by a port request expiring after a few days. I had an issue with T-mobile having trouble with a port expiring before the port can go through. You do need to ask for extra days on the port sometimes because the automated system will kick it out. I don't think most customers give this company a chance and understand the porting process can be different in every situation. I hope Numberbarn is around a long time.

Service
Value
Thumbnail of user brianm122
Brian M. – NumberBarn Rep

Thank you for the wonderful review, Rob. He plan to be around for a long time and sure hope you'll remain a customer for a long time!

Thumbnail of user josephs2269
1 review
1 helpful vote
November 4th, 2021
Verified purchase

I am using this place for all my phone number needs of my entire family.

Was able to buy vanity number at a reasonable price and port out to my Canadian service providers without any hassle.

If the information submitted are in order, they are releasing the numbers in lesser time.

Many of the providers here are not familiar with porting land lines. That makes the process bit hard occasionally.

Overall great place for custom numbers.

Joseph

Tip for consumers:
Great place for vanity numbers

Products used:
Phone number

Service
Value
Shipping
Quality
Thumbnail of user brianm122
Brian M. – NumberBarn Rep

Hey Joseph, we're thrilled that you found the Canadian number you wanted at a great price! Thanks for the fantastic review.

Thumbnail of user ernestineg21
1 review
0 helpful votes
June 17th, 2022

Porting my number over from AT&T to NumberBarn was effortless. It only took a few days for the transfer to be completed. I immediately had access to Call Forwarding, SMS and Voicemail, using my same number. NumberBarn gave detailed instructions for setting up my account, and was quick to respond and offer support for my questions. I could kick myself for not making the move to NumberBarn sooner.

Tip for consumers:
It takes a few days for the porting process to complete. Do not terminate your old service before you are notified the porting has been successfully completed. Hopefully your experience will be as smooth as mine, but if not, the support team is there to help. I had questions on setting up my SMS and found them to be very responsive to my needs.

Products used:
Number Porting, Call Forward, SMS, Voicemail

Service
Value
Quality
Thumbnail of user brianm122
Brian M. – NumberBarn Rep

Thank you for sharing your experience, Ernestine! We're so glad you had a great porting experience. Also, what great advice for other readers. It's definitely essential to keep a number active throughout the porting process.

Thumbnail of user marem5
1 review
0 helpful votes
April 10th, 2022

Fantastic service. I was able to keep my number when abroad and port it back out a year later. All my text messages were forwarded immediately, which made life very easy.

Service
Value
Quality
Thumbnail of user brianm122
Brian M. – NumberBarn Rep

First of all, we hope you had a fabulous trip. We're thrilled that NumberBarn could make your travel experience that much easier!

Thumbnail of user brendond13
1 review
0 helpful votes
April 10th, 2022
Verified purchase

Prompt responses and frequently updated by customer service. This is a great value, super cheap but full of features like sending and receiving photos, texts and phone calls (set up the e911 service! Otherwise calling will give an error)

Tip for consumers:
great way to get rid of my smartphone. you should setup e911 with any non-NumberBarn phone number, otherwise you'll get an error when trying to place calls

Products used:
forward and park

Service
Value
Quality
Thumbnail of user brianm122
Brian M. – NumberBarn Rep

Hi Brendon, We're so glad NumberBarn turned out to be the perfect solution for you. And great tip about being sure to set that e911 address!

Thumbnail of user megp3
2 reviews
8 helpful votes
March 8th, 2023

I've had my phone number for almost 20 years, & I've traveled throughout the US & Canada using that number as my personal & work phone number. Recently, I was prompted to switch my number to a company phone number to be used for work & personal calls/texts/etc. I didn't switch a long time ago because I didn't want to lose my number that every account/app I have is attached to, & there was no way I could let everyone know I changed my number by me reaching out first. If I knew of this service, I could have saved hundreds on phone bills in my attempt to hang on to that number. It took just a couple of days, & now if anyone tries to reach me, they can hear a message giving them my new number. I just got this set up so I haven't used all the features, but so far it's been very simple. If I ever need that number back, it appears I can just port it out just like I ported it in. I read a few reviews that made me question using this service, but I haven't had any issues so so I figured I would leave my 2 cents.

Service
Value
Quality
Thumbnail of user brianm122
Brian M. – NumberBarn Rep

Hi Meg, I'm so glad to hear that it's been a great experience for you. We want to ensure that it stays that way and that this continues to be a wonderful value for you. Contact our support team if we can ever help out.

Thumbnail of user amandam1587
1 review
0 helpful votes
June 16th, 2021
Verified purchase

Their service is excellent!
I couldn't believe by paying $10 and a call to my cell phone provider, I can have an excellent phone number with the same plan, device, and even sim card!
Although they don't provide a phone number for customer service, their communication by email is perfect: quick response, comprehensive and detailed. I strongly recommend it.

Products used:
Local cell phone number designated to my sim card.

Service
Value
Quality
Thumbnail of user brianm122
Brian M. – NumberBarn Rep

This is terrific news, Amanda. Thank you so much for sharing this wonderful review!

Thumbnail of user brookemmorgan24
1 review
0 helpful votes
May 5th, 2023

Great customer service if you experience any issues porting out a number. They were with me every step of the way with the carrier I was using that was experiencing major issues. Justin did a great job and was exceptional with communication.

Service
Value
Shipping
Returns
Quality
Thumbnail of user brianm122
Brian M. – NumberBarn Rep

Hi Brooke, we're so glad we could help you port your number. Thank you for the wonderful review!

Thumbnail of user davidw2916
2 reviews
0 helpful votes
September 10th, 2021

New, but so far great service and customer support with fast email responses! Porting of my number was super fast and easy! Unlike my old port and forward service, this one has a call log which I appreciate and use. Thanks!

Products used:
Porting and forward service

Service
Value
Quality
Thumbnail of user brianm122
Brian M. – NumberBarn Rep

Hi David, thank you so much for taking the time to post about your NumberBarn experience. We love it when numbers port quickly and the services we offer (like call logs) solve real customer needs!

Thumbnail of user susanb4775
1 review
1 helpful vote
September 24th, 2022

My daughter is out of the country for 8 months and we wanted to save her number. This service is exactly what we wanted. Prices are very fair, customer service is outstanding and they know everything about number porting. Very professional. Wish I had more occasion to need to use it. Love.

Service
Value
Quality
Thumbnail of user brianm122
Brian M. – NumberBarn Rep

Thank you for the fantastic review, Susan!

Thumbnail of user gm438
1 review
0 helpful votes
February 28th, 2021

I have ported 3 numbers over including a business line. No issues ever and is a great value, much better than Google Voice in my opinion.

Service
Value
Quality
Thumbnail of user brianm122
Brian M. – NumberBarn Rep

It's so great to hear that our service is working well for you! Thank you so much for posting this review.

Thumbnail of user lesliep433
1 review
0 helpful votes
April 19th, 2022

When my father passed away, my elderly mother had to move. She was unable to keep the landline number they had shared for over 50 years. That number was used by all of her friends, doctors and billing. To lose that number at such a crucial juncture would have created a lot of headache and heartache. Fortunately, I found Number Barn and successfully saved the original landline number to forward all calls to her new landline. She has no idea how this works but she and I are very grateful for the save. There have been a few small issues but they have been quickly resolved by Tech Support. I highly recommend.

Products used:
Purchase and store a phone number, call forwarding.

Service
Value
Quality
Thumbnail of user brianm122
Brian M. – NumberBarn Rep

Hi Leslie. Thank you for your recommendation. We're so glad that NumberBarn could help save Granny's landline number!

Thumbnail of user elizabethv777
1 review
0 helpful votes
November 11th, 2021
Verified purchase

I purchased a phone number for my new business, activated it, tested it, was ready to go "live" with it, and realized it wasn't HIPAA compliant. Customer service was very helpful and responded to my concerns over a weekend. I was able to return the phone number and was fully refunded for my purchase. There was additional follow-up by other NumberGarage team members to ensure my problem was solved. Their customer service and attention to the matter was exceptional, especially since it was outside of normal business hours. Extremely satisfied with NumberGarage, all the way around.

Thumbnail of user brianm122
Brian M. – NumberBarn Rep

Hi Elizabeth, we're celebrating your review over here. Thanks for taking the time to give our customer support team a shout out!

Thumbnail of user iana178
1 review
1 helpful vote
October 17th, 2021

I purchased a number to port out through number barn on a whim. Honestly I was doubtful. As I expected I had some issues. Justin and Holly got the job done. They are accessible on weekends and relentless. I'm a happy customer with a sick phone number you can memorize driving 99mph plus, in a residential neighborhood,
During Christmas light session,
In the middle of a hurricane.
I live In Florida.
End of story.

Tip for consumers:
Justin and or holly

Products used:
Port out

Service
Value
Shipping
Returns
Quality
Thumbnail of user brianm122
Brian M. – NumberBarn Rep

Hi Ian. We have to agree. You did get a sick phone number. Well done! Thank you so much for taking the time to share your experience.

Thumbnail of user patrickd998
1 review
0 helpful votes
March 12th, 2023

I needed to have my number ported over, Jessamyn made it happen for me! Reviewed my situation and ultimately made the decision to go above and beyond!

Thumbnail of user brianm122
Brian M. – NumberBarn Rep

Hi Patrick, we're so glad that we could help you port your number. We're here for you any time you need us. Thank you for the wonderful review!

Thumbnail of user oscarg187
28 reviews
3 helpful votes
January 21st, 2022

NumberBarn is a fantastic solution. Rather than paying [carrier] $50/mo to have an outgoing message after we closed our medical office, I chose NumberBarn. Can't say enough positive about NumberBarn!

Thumbnail of user brianm122
Brian M. – NumberBarn Rep

Hi Oscar, thank you for your kind words! We're tickled pink that you found NumberBarn to be the perfect, cost-effective solution for your business.

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From the business

Inexpensive phone number parking, call forwarding and millions of new toll free, local and vanity phone numbers

Company Representative

Thumbnail of user brianm122
Brian M.
Typically responds within 2 days

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