Nordstrom Rack

Sarah was very helpful with my return. She was quick and afficiant but most importantly she had excellent customer service!

Warnesha Kelley at NordstromRack the summit went out of her way to help me get my online order picked up. We had my order receipt but the system was not recognizing my name or order number. She went above and beyond & her managers assistance to verify my order and receipt were clearly a match and helped me get my purchase without any hassle. I will return and continue shopping here based on my experience with Warnesha. She could have just told me sorry and not helped further but she went out of her way and that is what makes customers keep returning. Thank you!

Yesterday I went to a Nordstrom rack store in San Leandro,Ca.Among other things I found a pair of shorts
Which I liked. I am size 34. They had 32 and 36. A kind lady was able to locate one in Dublin,a few miles away(one pair only). I rushed to Dublin,without taking a picture, or remembering the brand.There I found the nicest young lady Victoria. Based on my description,style,color,she went in the back.3-4 minutes later she came back holding them with a beautiful smile on her beautiful face.she made my day. How wonderful will be life with Victoria(S) EVERYWHERE..

I wish I can give Ewa.R 10 star for her service. Very impressed me. I was shoping at nordtromrack oak Brook last week and this location not closed my house but I will come back here to shop just because I want to see her. Please don't let her go

We were looking for a suit for my son in the Nordstrom Rack at Westgate Mall. Mr. Behrouz N. Spent almost half an hour helping us, looking for the right size, brand and fashion, advising on purchasing online the pants (we were able to purchase the jacket but there were no matching pants immediately available). He offered us three different pants to check the size so we could make the online purchase smoothly. He also went to the alteration dept. to make sure there is a way to add some extra length to the pants. Amazing help! Thanks Mr. Behrouz!

I have ordered many items from the online store (e.g., dresses, make up and sun glasses), and have no complaints. The prices are very good. The return process is easy. Most recently, I ordered a maxi dress that I never received even though USPS sent me an email indicating that it was delivered to my home on 5/19. I called their customer service department at almost 10PM EST (They stay open late). The agent was very nice. She processes a claim with USPS for the lost item without me having to ask. She also processed a full refund when she found that the item was no longer in stock. She also processed a request for me to receive free shipping on my next order for the inconvenience. Nordstrom Rack will continue to be one of my "go to" sites for shopping online.

I was pretty sceptical about the website from every review I read but once I seen that my shipment was arriving a couple of days early I was intrigued! The packaging was well put and the maxi dresses are beyond beautiful! It looks like celebrity's clothing wear. I would really recommend others to give this online web shopping a try because other people have different experiences and for what it's worth I defiantly received what I paid for. I AM ACTUALLY ONLINE LOOKING FOR MORE CLOTHES THAT ARE DISCOUNTED!

This employee named Keven found my jeans for me that I really loved... the only size that fit was on the model in the store. He let me try them on and took them from the model. Now that is customer service!
A perfect fit!

If you need proof you can connect with me by email. You have it!

So i saw a cool pair of supra shoes lowky 50% off and the perfect size i wanted, i'm from canada and supra well we don't often find that here, I was a bit scard to order because of all the bad reviews, like not having the good size or not what they ordered you know... it took 3 days for them to confirm my payment and after that it was super quick, the email said i was supposed to receive my shoe June 14 but i got it June 5 it was a big surprise so yea i'm gonna keep ordering from there cause i can save big bucks

Schöner Laden. Der Laden verkauft nur Qualitätsprodukte, keine Fälschungen. Sie arbeiten genau. Die Waren treffen so schnell wie möglich am Abholort ein.

I have been a fan of Nordstrom for 30 years, since I visited my first one in San Francisco.

I have a Nordstrom card and use it regularly for the points. But mainly I shop at Nordstrom Rack. I find great deals and have never had trouble with returns or anything. I was surprised to read they had a middling average. I was there today, returning some pants I bought online and bought my daughter some cheap, cute boots.

It's my go-to place for serendipitous finds and deeply reduced from retail buys.

I love Nordstrom rack. I buy many things from them. I have a no hassle return policy and clothes and shoes at great prices.

I love coming here, although my husband disagrees! I am always finding a good deal on nice quality clothes.

My name is sima Kamal. I had 2 times purchases,4/30/23 and 5/2/23, with Celina R. She was very courteous, helpful, knowledgeable and patiently took care of my purchases. She deserves the recognition.
Reg.#4904 Store 476 Tran# 6058

I usually spend $100 to get the free shipping. Then I try everything on and send back what I don't like. The printable labels come out of your return for $6 which isn't bad. The return takes a bit, but that's fine to me.

2 days & my order is at my front door. Free shipping too! Free! Had to pick up some winter jackets - heading to Finland. They've got the hugest selection of coats. So easy to shop, they've got multi views of their product, sometimes a video too. Ended up getting three coats & a few boots too. Man, great discounted prices on quality brands.
Nordstrom rocks!

Good selection and prices are reasonable. I have found many nice items. Love to shop online. I am a bargain shopper but sometimes I just go for it and buy something not within my budget.

I would like to applaud Ms. Brianna at the Redondo Beach Nordstrom Rack for her courteous, kind, patient excellent service with a smile. Many years I have shopped at this location but this is the first customer service representative that is an asset to this location and the Nordstrom Company.

Thank you Ms. Brianna for the excellent service you rendered to me today. You are a Jem.

Want to thank Nordstrom rack for the great customer service they provided for me great service and very prompt couldnt ask for anything more

Alyssa Solis Nordstrom rack Baybrook gives Excellent customer service always. She always post the customers first and is there to provide anything that the customer needs she puts Nordstrom Rack number one so I am giving her number one for great customer service.

I've placed 4 orders recently. Great products for a good price.
I had to partially return some, as I ordered different sizes of the same dress. There was a mishandling of USPS but the Nordstrom Rack customer service agent, Elaine, went out of her way to track my returns and to accelerate the timing of my refund. She exceeded my expectations.
Her recommendation is to create an account and not use guest checkout, as it makes order handling easier for every one. Will do! Thanks!

Shopped with my GF and used the Restroom. I was very impressed with the cleanliness of the store and restrooms.

I bought 2 Mac blush sets, urban decay lipsticks and a couple of smashbox palettes for half the normal price and they all came within a week of shipping! I love Nordstrom Rack becuase you can always find good deals. The only problem was I didnt know my tracking number of my item due to the fact that I checked out as a guest but I called customer service and they where able to help me! Ill definitely be buying more stuff from them.