Nordstroom

I never got my package after they shipped with LSO. They have horrible reviews. Why do you still use them.

I tried buying a wonderful $39 Nordstrom brand straw hat for a friend in LA who admired it while on vacation. I ordered it online but the order didn't go through on my Amex. Tried again and went through a lot of rigamarole and was told maybe it was my Amex. Unlikely but I tried VISA. I had to fill out another form giving them permission and no one could tell me why Amex wasn't accepted. Incredible waste of time for a small purchase but friend received the hat and loves it. I will never use Nordstrom.com again but will only use the retail store. They wouldn't publish my review on their own online site.

Most of the clothes just scrambled up everywhere, no price. Ladies working there doesn't know where the price is or how much it cost. Anyway, it's like a traffic that really sucks.

Not really happy with the item that I purchased, didn't met my expectation the Item that I received is far differ than the one I saw with their advertisement

Saw Nordstrom will be advertising for Balsam Hill Trees. I would hope you researched there terrible trees and the most official customer service ever. Hopevthat you rethink this relationship.

My wife and I ware visiting Nordstrom for some shopping and noticed some very strange thing. While the whole world and especially our Country is dropping all the restrictions, Nordstrom went back to this totally ridiculous thing as wearing masks to all their employees. This is complete nonsense and total disrespect towards the customers. We have no pleasure at all to see faceless employees. I'm not going back to Nordstrom on till all these nonsense will end, these policies going against all local and even federal laws and regulations. All of us going everywhere without masks, traveling, going to concerts, churches etc. this against any common sense.
Over all Nordstrom is loosing the quality of the customer service focusing and following political winds. Vary sad, such a great company loosing it's grip over things don't matter.
Thank you.

Andrew Michaels.

Nordstrom is good, but too expensive. I do buy gifts here, and some make up. Other than that, I prefer Macys.

My family and I have been Nordstrom customers for decades, but we rarely shop there anymore because it's really gone down hill.

Nordstrom has joined in with most other retailers to offer customers poor quality merchandise at high prices. It's ridiculous. We are morons if we pay that much money for merchandise that will fall apart right away.

Also, it is increasingly hard to find anything that is actually chic. The buyers at Nordstrom have been doing a really lousy job for years now. They buy the same for all stores in all regions, with no regard for local cultural preference or needs. Most of the clothes are unattractive. What are they thinking?

It's obvious the buyers are young and biased toward youth, but that's a bad business decision because it is their elders who actually have money. Now that the credit card frenzy has crashed, the youth no longer have access to easy credit. Mature consumers have actual cash and credit. Yet, good luck finding much that's appealing for anyone over the age of 40.

It's really too bad because our entire family were die-hard Nordstrom shoppers who valued their once excellent customer service, nice stores, and lovely and handsome merchandise. No more, I'm afraid, because those things just aren't there anymore like they once were.

I am giving Nordstrom three stars, though, for its excellent return policy and free shipping.

Normally, I'd give Nordis 5 stars... after all, they did set a world wide trend for service. But! They lost 6 pairs of my shoes... then had the NERVE! To charge me $17.50 for cleaning one air of suede shoes. I'll never take my shoes there again!

I love makeup here, good quality, but the price is expensive for me, lol

Yes It was an awesome experience!

Big variety of items but overpriced and can be found in other websites for less. Overall good experience].

This is not the first time I have had problems returning items using the labels provided by Nordstrom, but it will be the last. I will choose to buy from other retailers who do not steal my money.

More and beautiful dress at http://www.clavonna.com/

It was my first time purchasing from Nordstrom online, and while the website is great and beautiful, the operations seemed a mess! It took too long to receive my sweater, and was told that there were delays on the "courier end" as opposed to their own. Of course, not their fault, but perhaps they could've updated me more! Maybe in-store purchases will be different.

Who pays $500 for a pair of jeans? Or $60 for a t-shirt? Prices at Nordstrom have always been outrageous. Customer service is generally excellent. Stores are generally clean and organized. Assumingly you don't mind shuffling through racks of cloths it can be worth it.

I do not support them due to how costly their merchandise is. Definitely not a store for your average consumer.

Are the products from Nordstrom.com genuine?
Like will a Michael kors watch be the real thing and come in the proper box or will it be a rip off?

More power to you if you have money to burn on over priced goods. I don't go there because their products are way to expensive for me.

I ORDERED STEVER MADDEN SNEAKERS AND THE WHITE PART HAS DIRT SCUFFS AND THE NOTTOM OF THE SHOE LOOKED LIKE SOMEONE HAD THEM AND RETURNED THEM. I was not pleased smh..

I save shopping here for special occasions like my daughter's weddinlg. I got a pair of velvet flats that were to die for and they were so comfortable I didn't have to take them off to dance.

I like Nordstrom but the App frequently fails. That's frustrating after spending time sorting through an order to have to call. I was happy to read today in a trade mag that Nordstrom's just hired some big tech geek to overall their app so they must know there is an issue. Also, the color representations on all the cosmetics are frequently off, it's even mentioned in the reviews. And probably like most women, I end up keeping this shade of slightly-wrong lipstick then mailing it back. But more and more, am turning to Neiman's because their app is much better. Am looking forward to seeing Nordstrom improve their online presence.

One of my favorite places to purchase neat stuff! I had to wait a long time though for shipment but other than that, great!