• NoOdor.com

NoOdor.com

Overview

NoOdor.com has a rating of 4.53 stars from 7,331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NoOdor.com most frequently mention customer service, shopping experience, and dead mouse. NoOdor.com ranks 6th among Industrial Supply sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 60%
Positive
6
Neutral
1
Negative
3
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What reviewers want you to know

Positive highlights

  • I am completely pleased with your customer service and your product thank you

Critical highlights

No critical highlights yet

How would you rate NoOdor.com?
Top Positive Review

“New client”

Margie G.
3/8/23

After order got a delay, you were more than helpful in getting the issue resolved & very helpful in credit back. I have had a few days to try the product & I'm pleased on the way it is working. So, will be telling friends and family about it since no one had heard of it before.Thanks again on quick action.

Top Critical Review

“Excellent”

Gina M.
10/31/23

This is exactly what we needed. Our family member was not found for many days after he expired. While there was professional cleanup, there was the problem of smaller items that had the intense odor. We put these odor removers in a sealed container with important documents and waited. It is definitely working but will take some time to fully remove because we have only just received these odor removers a few days ago.

Reviews (7,331)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (23)
Thumbnail of user terrig393
1 review
0 helpful votes
August 1st, 2023
Verified purchase

I received my order everything looks good, but I didn't use it yet. I was a little disappointed that the package arrived with postage due

Thumbnail of user michelled2314
1 review
0 helpful votes
March 25th, 2023
Verified purchase

To be fair I've only tried once and it was on grout of a ceramic tile floor. Those circumstances may affect the effectiveness of the product. I'll try again.

Thumbnail of user daled132
Dale D.
1 review
9 helpful votes
February 7th, 2020
Verified purchase

Hopefully, these bags work as advertised. The presentation is crude. I asked for a frame work to flatten the bag , increase surface area exposure and show some class if exposed. Nothing on your site!

Thumbnail of user jeanninew12
Jeannine W.
1 review
0 helpful votes
July 1st, 2020
Verified purchase

I never reached anyone, Still waiting on a callback after four days. I am trying to return the piece of junk but nobody will return my phone call. I'm extremely unsatisfied with both customer service and this product. I want a refund.

Thumbnail of user shaantak
Shaanta K.
1 review
0 helpful votes
March 30th, 2020
Verified purchase

Process was simple, but when I went to enter my promo code received by email...it didn't work. I still completed my order, but that needs to be fixed. Other than that, I am excited to use these products.

Thumbnail of user barbarag178
Barbara G.
1 review
0 helpful votes
October 19th, 2017
Verified purchase

oh I don't know yet, if product get rid of my neighbor's spray paint smell that is coming into my apt , i'll be satisfied 100%.

Thumbnail of user robertb849
Robert B.
1 review
0 helpful votes
March 24th, 2018
Verified purchase

The receiving response was okay, however the product does NOT work like I thought it would. I can still smell the dead mouse smell coming from the wall area. I was expecting the smell to completely go away like the ad specified. I have reactivated the bag in the microwave twice since Thursday like the package described to do, but the smell is still there???????

Thumbnail of user clintk19
Clint K.
1 review
0 helpful votes
January 3rd, 2019
Verified purchase

tried several coupon codes for an extra 10% off that were valid coupon codes and none worked for me!

Thumbnail of user patriciab334
Patricia B.
2 reviews
0 helpful votes
September 6th, 2017
Verified purchase

I needed my order delivered much sooner. I called NoOdor's 800 number but only got a recording. I left my number for them to call me back but no one did. The Smelleeze Skunk Oder Remover took 3 to 4 days to have an effect but by then over a week had passed. Not sure it helped at all.

Thumbnail of user carolf473
Carol F.
1 review
0 helpful votes
May 4th, 2020
Verified purchase

I was using amazon pay and I didn't see a chance to use my code for savings. I ordered more specifically for savings

Thumbnail of user kendallk45
Kendall K.
1 review
0 helpful votes
May 12th, 2020
Verified purchase

Delivery was fast, the seal was broken when I opened the package and it had spilled into the package

Thumbnail of user dianec271
DIANE C.
1 review
0 helpful votes
January 1st, 2019
Verified purchase

Website/ordering not optimized for mobile phones. Needs to be updated. Order shipped promptly and received on time.

Thumbnail of user karenk1301
Karen K.
1 review
0 helpful votes
July 26th, 2020
Verified purchase

My order was packaged securely and delivered in a timely fashion. I haven't used the product as of yet.

Thumbnail of user judyt168
Judy T.
1 review
0 helpful votes
December 14th, 2019
Verified purchase

Check out was not as user friendly. Had to re-do several times.
Was going to pay with pay pal but couldn't get it to complete order.
Noticed that shipping was higher paying with another method?

Thumbnail of user jima207
Jim A.
1 review
0 helpful votes
March 9th, 2019
Verified purchase

I placed one bag inside air vent and hung 2nd bag on vent. So far after 4-5 days I cannot tell any difference

Thumbnail of user lanhh
Lanh H.
1 review
0 helpful votes
July 20th, 2017
Verified purchase

upon receive materials I was very satisfied...I have ordered 6 of the smelleze specifically used for nail salons, square footage wise is 1200 sq ft. Should I buy more as I noticed not a big change or should I place items in the microwave or outside to "reactivate" the materials?

Thumbnail of user connies138
Connie S.
1 review
1 helpful vote
March 18th, 2019
Verified purchase

Product came ontime but it obviously doesn't work. I've set it in the sun & still you can smell the odor. Will not purchase again.

Thumbnail of user waynem279
Wayne M.
1 review
0 helpful votes
July 22nd, 2019
Verified purchase

I put bag in my car when it arrived. I had a dead cat smell. After three days, I still have the same odor as before. Time will tell if it works. If not, I will return for refund.

Thumbnail of user janetv26
Janet V.
1 review
0 helpful votes
January 12th, 2018
Verified purchase

When I searched online yesterday, the price was different - $12.99. Maybe because it was on Amazon?

Thumbnail of user susanm716
susan m.
1 review
0 helpful votes
January 30th, 2017
Verified purchase

I have not tried the products yet but the shopping experience was fine, no complaints. My order arrived on time, product does not appear to be damaged. I received what I ordered.

Thumbnail of user wendyh144
Wendy H.
1 review
0 helpful votes
July 7th, 2017
Verified purchase

Easy so far; gave a reserved rating until we get our products in mail. We do NOT want our information shared with any other companies and do not want to receive email junk. I just ordered 3 noOdor packets for our basement. I haven't ordered through this site before. I am looking forward to a safe purchasing experience and an effective product.
We have our 3 packets and I have hung them in our crawl space. Hoping they will absorb moisture and the minor musty smell.

Thumbnail of user karenb1642
Karen B.
1 review
0 helpful votes
July 6th, 2020
Verified purchase

Many of the links do not work on the website. I love your products but the website makes it somewhat difficult to shop for different items.

Thumbnail of user annw344
Ann W.
1 review
0 helpful votes
March 2nd, 2020
Verified purchase

I tried to buy 6 to get the 10% discount , but it was not being reflected in my cart , so I only purchased the 3 that I needed , otherwise I would have purchased an additional 3.

Thumbnail of user sabras2
sabra s.
1 review
0 helpful votes
May 23rd, 2018
Verified purchase

I think you charge too much for shipping. Yes, you gave me a percentage off if I bought 6 or more but it would have been nice to save that money on the "product" (which is a splurge for me to begin with) without losing that tiny savings on the amount you over charge on the shipping.

Thumbnail of user carols332
carol s.
1 review
0 helpful votes
January 30th, 2018
Verified purchase

Had a problem changing my order from 1 item to 2 which is OK because I want to see if it really works Thank you.

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IMTEK N.
Typically does not respond to reviews

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