• NoOdor.com

NoOdor.com

Overview

NoOdor.com has a rating of 4.53 stars from 7,331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NoOdor.com most frequently mention customer service, shopping experience, and dead mouse. NoOdor.com ranks 7th among Industrial Supply sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 60%
Positive
6
Neutral
1
Negative
3
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What reviewers want you to know

Positive highlights

  • I am completely pleased with your customer service and your product thank you

Critical highlights

No critical highlights yet

How would you rate NoOdor.com?
Top Positive Review

“New client”

Margie G.
3/8/23

After order got a delay, you were more than helpful in getting the issue resolved & very helpful in credit back. I have had a few days to try the product & I'm pleased on the way it is working. So, will be telling friends and family about it since no one had heard of it before.Thanks again on quick action.

Top Critical Review

“Excellent”

Gina M.
10/31/23

This is exactly what we needed. Our family member was not found for many days after he expired. While there was professional cleanup, there was the problem of smaller items that had the intense odor. We put these odor removers in a sealed container with important documents and waited. It is definitely working but will take some time to fully remove because we have only just received these odor removers a few days ago.

Reviews (7,331)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (23)
Thumbnail of user johnnyz135
1 review
0 helpful votes
September 17th, 2023
Verified purchase

I purchased this product for my car to remove a bad odor that no one can figure out where it is coming from. (Possibly a dead rodent in the vents somehow)
Either way, the product doesn't work!
It claims to remove odors up to 150 sq ft and yet doesn't even work inside a little Honda HRV.
Save your money!

Service
Value
Shipping
Quality
Thumbnail of user pamy202
1 review
0 helpful votes
April 25th, 2023
Verified purchase

I placed the pouch in the closet to get rid of the dead animal smell under that part of my house. There has been no change in the odor. It actually smells worse. I would like to return and get refunded.

Thumbnail of user davidh4177
David H.
1 review
1 helpful vote
June 25th, 2020
Verified purchase

Seems expensive and shipping options were no bargain. Hope it works

I feel I paid $30 for a bunch of little rocks
No benefit whatsoever!

Thumbnail of user leahg51
Leah G.
1 review
9 helpful votes
January 9th, 2017
Verified purchase

There was a mix up with the shipment. It was actually in Louisville on Wednesday very close to my location but was then sent to Missouri by accident by USPS. I received the product the following week and tried the product but it doesn't seem to work at all. It was supposed to deodorize a newly painted room. This room is about 200 sqft. It didn't work.

Thumbnail of user annmarier1
ANNMARIE R.
1 review
0 helpful votes
June 22nd, 2017
Verified purchase

I've tried the no odor bathroom air sanitizer and it doesn't work at all. In my small new York bathroom both the purayre and the smelleze are in my restroom and it still has a bad odor. Been trying to get a refund with no success.

Thumbnail of user natalieg245
Natalie G.
1 review
0 helpful votes
December 4th, 2019
Verified purchase

There was no option for returning the product inside of the package. I've emailed the company with no response.

Thumbnail of user namtaa
1 review
1 helpful vote
April 28th, 2018

This product did not help at all removing the smell. It was a good product idea but not effective. That's very frustrating. There does not seem to be any good product out there, at least in my case.

Thumbnail of user wendiw8
WENDI W.
1 review
13 helpful votes
February 28th, 2018
Verified purchase

When the product arrived, it was not the one I had ordered, so I called the company and told the agent that I ordered the product to get rid of paint smell and they sent the product for basement smell. the agent's response was that he (P.G.) would mail the correct product out the next day March 5, 2018, it is March 7, 2018 today and I haven't received the right product yet.

Thumbnail of user connies150
Connie S.
1 review
0 helpful votes
October 15th, 2017
Verified purchase

We placed our order on October 15 and have finally received it on October 25. We ordered the xx large paint smell remover. It appears to be a small bag of cat litter type material . After one day of use in a very small bathroom we smell no improvement.

Thumbnail of user audreyh30
Audrey H.
1 review
0 helpful votes
July 27th, 2017
Verified purchase

I purchased a bottle of the NoOdor powder to remove mothball smell from a antique trunk I have. Unfortunately, it made no difference. The package arrived quickly, but as far as the product being effective, I have to say it wasn't.

Thumbnail of user danielj139
Daniel J.
1 review
0 helpful votes
January 5th, 2018
Verified purchase

This company is starting to make a bad reputation upon delivering non-working goods. This isn't just my opinion, I've seen other reviews confirm this. You guys sent me a non-working crappy product.

Thank you

Thumbnail of user tijiuanc
1 review
0 helpful votes
March 31st, 2019

I ordered the no odor chair cushion. The delivery was quick and on time however the item doesn't work anymore than the regular chair cushions I already had at home. Very disappointed.

Thumbnail of user sharonw164
1 review
0 helpful votes
April 7th, 2018

Wasnt happy when I opened package. There was brown on side of lid. Wasnt a seal on bottle and it wasnt full. It looked like someone returned it then you sent to me. Didnt try yet but not sure if I should use.

Thumbnail of user angier81
Angie R.
1 review
0 helpful votes
July 18th, 2019
Verified purchase

We received the order in bad shape, the cap was broken and some of the powder spilled out.
Maybe a box with bubble wrap next time

Thumbnail of user margaretn33
Margaret N.
1 review
11 helpful votes
July 1st, 2017
Verified purchase

I was disappointed that no detailed instructions were included with the product. I have placed the packets in the cabinets and so far nothing has changed with the scent that I am trying to eliminate. It seems I will have to return the items.

Thumbnail of user markw1055
mark w.
1 review
0 helpful votes
December 23rd, 2019
Verified purchase

used a 20% off link that went directly to NoOdor site which said 20% discount would be applied automatically at checkout but was not applied

Thumbnail of user paiges40
Paige S.
1 review
7 helpful votes
March 23rd, 2019
Verified purchase

I requested this order be cancelled thru 2 different avenues. I also called as a back up and received verbal confirmation that the order had cancelled. However, the order was processed and delivered. That is the only reason for the low marks.
I chose to open the package and use the products. Some are working and others do not appear to be such as "food odor" pouch. I've used 2 products in the past with good results in a camper. I now have the plug-in purifier and 2 different pouches in my bedroom for allergies. The combination appears to be helping. The "carpet" powder also appears to be working on new nylon carpet.
Thank you for asking.

Thumbnail of user richardb772
Richard B.
1 review
12 helpful votes
December 30th, 2016
Verified purchase

I have a 10'X12" shed with a dead rat that had been in it for three weeks prior to hanging the no odor packet up. After one week there is no change in the smell. Tomorrow I will put the packet in the sun to reactivate it and see if that will make it work any better.

Thumbnail of user kandyc5
1 review
0 helpful votes
March 22nd, 2018

Very disappointed. These didnt remove the ordor. Sorry just very disappointed in the products I got.

Thumbnail of user charlenel158
Charlene L.
1 review
0 helpful votes
December 8th, 2018
Verified purchase

It absolutely did nothing for getting rid of paint smell. I was very disappointed and will not use this product again.

6.8K additional ratings and reviews were submitted through Shopper Approved, but only the most recent reviews above 100 characters are displayed.

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IMTEK N.
Typically does not respond to reviews

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