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  • NoMoreRack

Overview

NoMoreRack has a rating of 1.71 stars from 2,049 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about NoMoreRack most frequently mention customer service, credit card, and tracking number problems. NoMoreRack ranks 846th among Discount Shopping sites.

  • Service
    162
  • Value
    148
  • Shipping
    151
  • Returns
    108
  • Quality
    138
16
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What reviewers want you to know

Positive highlights

  • Great stuff, great prices, easy returns, good customer service

Critical highlights

  • They refuse to cancel the order, will only offer store credit less shipping (for an order that never shipped!)
  • WATCH YOUR CREDIT CARD STATEMENT FOR SMALL CHARGES WHILE THEY FISH FOR WHETHER OR NOT IT'S A GOOD CARD.
How would you rate NoMoreRack?
Top Positive Review

“Nice price”

Eliska K.
2/10/18

Shipping could be faster, but that's how they save money. Nice price Love shopping the have good quality so I can order it again. It's the Deluxe Manicure Set with Carrying Case.

Top Critical Review

“Nomorerack /choxi has Ripped me off bigtime please help me find them”

Josephine G.
3/9/17

I'm still waiting for a $79.99 comforter set/ other orders that I purchased from choxi, formerly nomorerack the choxi site is nowhere to be found... I need a customer service #... Does anyone know what name they are going under these days? If their reading this please credit my credit card back for my orders I trusted these sites and it's not rite...

Reviews (2,049)

Rating

Timeframe

Other

Reviews that mention popular keywords

store credit (100) credit card (149) customer service (558) post office (35) phone number (49)
Thumbnail of user eliskak
2 reviews
0 helpful votes
February 10th, 2018

Shipping could be faster, but that's how they save money. Nice price Love shopping the have good quality so I can order it again. It's the Deluxe Manicure Set with Carrying Case.

Thumbnail of user kristym37
1 review
2 helpful votes
January 31st, 2018

I have been using Teespring for 4 years now my sister also uses this we get our hoodies and our t-shirts from them I still have the very first one that my sister got me love it is still in excellent shape the material is good material the size is exactly what you order that is what you will get you don't have to stretch it to make it fit you correctly I'm a larger person so I'm even able to get all the way up to a five or six x and some items everything I've gotten I've had no problem getting my size my sister is much smaller and she gets exactly what she orders I love this site

Thumbnail of user sharonq1
1 review
2 helpful votes
July 15th, 2015

I don't know about everyone else's apparently terrible experiences with Choxi, but mine was absolutely great. I ordered two bracelets from them at a great price; they came right away, in perfect condition, and exactly what I had thought they would be. Again, it seems that I'm on the side of 'good experience' and most others are on the side of 'bad experience' with Choxi, but personally I have to say that I DID have a great experience with this discount website!

Thumbnail of user amberh9
1 review
0 helpful votes
April 24th, 2014

I've ordered twice from this site. Once, I needed to cancel right away because I noticed the shipping would take longer than I expected. The customer service was great. They immediately cancelled the order, and did not charge my card. I would buy from then again.

Thumbnail of user dawnw10
1 review
1 helpful vote
August 13th, 2013

I recieved a necklace that I purchased just 3 business days prior... I'm very happy with it and was really suprised how soon it came!

Thumbnail of user ericap2
1 review
1 helpful vote
October 20th, 2012

Are you people serious? I just sign up as a customer a week ago and ordered 10 items (before I found this site). My stuff 6/10 has showed up within a week after purchase on my door step. Shipping has been pronto! WOW! I can't believe all these negative reviews. I didn't check the dates of the reviews but I am publishing this as of 10/20/2012. Maybe the company improved. Anyway, I love this company!

Thumbnail of user donnaj13
2 reviews
5 helpful votes
March 30th, 2015

I ordered 3 items from No More Racks, 1 (exercise equipment) never arrived, 1 (earrings) came broken, I did receive a bracelet in good shape. I called customer service they were so rude and unresponsive it was ridiculous. They acted like I was lying. After several hours of wasted e-mails and phone calls trying to resolve the matter, I gave up. If they need the $56.00 that badly they can keep it. No matter how good the deal seems my advise is run. This company is terrible, no integrity at all.

Tip for consumers:
Help other, let us know your experience

Service
Value
Shipping
Returns
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Thumbnail of user kileyh
5 reviews
18 helpful votes
May 30th, 2014

Great stuff, great prices, easy returns, good customer service

Thumbnail of user laurenl13
1 review
3 helpful votes
June 7th, 2014

I ordered a set of water/LED light speakers- and 2 sets of sheets. Although the speakers shipped separate from the sheets, both came in a reasonable amount of time, and I am very pleased with the quality of both. The prices almost seemed too good to be true- but that is what they charged for those items. The shipping cost was also very low, crazy- like $4.00 on your first order! In my
Shipment, they also sent a coupon for $10 to use yourself, or to give to a friend. I had no problems at all, and am planning on doing more business with them. I don't understand the negative reviews- but I imagine there are some people who will find something wrong with anything, given the chance.

Thumbnail of user nickellm
13 reviews
56 helpful votes
March 4th, 2015

I have ordered from here many times and always good. Needed help one time and they helped me fast. Great selection and shipping is fast. Will continue to order from this site.

Thumbnail of user kathyb26
1 review
1 helpful vote
November 7th, 2013

I have only ordered once from them. I ordered the 1800 ct Egyptian sheets. I love mine. I"ve had them for 6 months. They are very soft and I love the color. So far, no issues at all. I would recommend thoroughly researching all the fine print of any site you order from! I hope more people have good experiences than bad ones. Mine was excellent

Thumbnail of user andreag17
1 review
1 helpful vote
November 3rd, 2013

Truthfully, I was surprised to see that some consider this site a scam. Two years ago I purchased a pressure cooker for my sister at nomorerack. I had researched the one I wanted and it was more than $150 at most retail sites. Another sister told me about nomorerack and I went there to see what it was all about. I found the pressure cooker I was looking for at HALF the cost and purchased it immediately. It arrived in less than a week and was in factory-sealed condition. My sister was thrilled and continues to use the appliance to this day with NO problems. She called me recently to find out where I had purchased it, because a friend of hers wanted the same cooker. We both went online so I could show her the site, and we were shocked at the negative reviews that popped up on a popular search page. Fortunately, we realize that people who like to complain about ANYTHING will do so; people who are happy with a product rarely emote in such a public manner. Anyway, WE are happy and will continue to use nomorerack when the need/desire arises.

Thumbnail of user sandyh25
2 reviews
0 helpful votes
December 28th, 2013

We ordered several items and received them with in a week or 2 within ordering. I have read some bad reviews but YOU WON'T GET ONE FROM US. WE LOVE Bomktrracks

Thumbnail of user dominiquep5
1 review
10 helpful votes
November 18th, 2014

I was extremely nervous about buying from Nomorerack because of all the shady reviews. However I took a chance and bought a refurbished Nikon D3200 refurbished DSLR camera because it was almost half off. From clicking "buy" to it arriving on my doorstep it took 6 days and was shipped via FedEx which was nice. I have my camera and it's everything that it should have been. I think you just have to be careful and triple check the descriptions on the site when you buy things. As long as you are careful you won't get duped into receiving something different than you had expected.

Service
Value
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Thumbnail of user debb318
1 review
1 helpful vote
December 14th, 2013

I bought a sheet set from them. I placed my order on Dec. 2 and it was shipped 8 days later (LIKE THE WEBSITE CLEARLY STATED) and I got them today no problem. They are just as described and are very well made and super soft. 1-2 week shipping doesn't mean you will get it by then, it means it will ship by then.

Thumbnail of user raquelc1
1 review
1 helpful vote
October 18th, 2013

Love, love, love this site. I've ordered so many things from them and saved a lot of money. Had issues about a few items also but they were resolved right away that same day They have excellent customer service and in my experience they will do everything to make the customer happy. My shipment mostly comes on time and at times that it's been more than 2 weeks, they are very apologetic and if you choose to cancel your order they'll refund with no problem. I even got store credit as a courtesy for being a loyal customer. Today, I bought 1 item with the store credit and I did not have to pay a cent- it's like FREE. Love it! I'll continue being a loyal customer because this is the best website to get the best deal. I recommend this site to everybody!

Thumbnail of user deangelat
1 review
0 helpful votes
February 28th, 2014

I ordered a pink zeetablet from nomorerack I payed 61 dollars for it I got it brand new in the package. Very pleased, will be shopping there again. Retail price, is 200±

Thumbnail of user leahg2
1 review
1 helpful vote
November 4th, 2013

Though I've had a couple of bad experiences with the actual items, I think its important to remember that NoMoreRack doesn't MAKE the items, they just sell overstock, like overstock.com for example. Even the times I was not satisfied with my items, customer service was fantastic and even paid return shipping when the item was defective. It's up to you to do outside research on the products you're purchasing there, but their customer service is always great regardless.

Thumbnail of user gladysm2
1 review
6 helpful votes
January 7th, 2013

I guess I should count my lucky stars... I ordered a silver ring and It did arrive about two weeks from ordering date but it was exactly what I had ordered. However, having read all these other reviews I most likely won't take the chance to order any more items.

Thumbnail of user selinas8
5 reviews
3 helpful votes
December 20th, 2015

I LOVE EVERYTHING I EVER BOUGHT FROM THEM. NEVER HAD A ANY PROBLEMS.

Thumbnail of user kathyc24
1 review
0 helpful votes
December 2nd, 2013

I Love this website! I have order a lot of things and haven't been unhappy with any of them. Really like free shipping and I have always got my order in a timely manner! All I have to say is, "If you like saving a few dollars at this time of year NOMORERACKS.COM is just the place to get your Christmas specials!

Thumbnail of user salesar
1 review
0 helpful votes
November 16th, 2013

I have bought several items including electronics, make up, jewelry, clothing, and other stuff. Every thing has worked and all are still being used at least a year later, I always get them in a short period of time, no complaints about shipping.
I've read the complaints about NoMoreRack, and it seems to me that the things people are complaining about are things that can and probably has happened no matter where you purchase from, some times products have defects, most of the time they don't. Doesn't really matter where you get it from. And YES you can return most items, you just have to read the fine print to see how long you have! Each item tells you weather it can or can't be returned.

Thumbnail of user fernd
1 review
2 helpful votes
June 6th, 2013

I have placed many orders through this site. The longest it took to get anything was 10 days. I research everything prior to making any purchases, especially a hi dollar item. If you bought something and found it cheaper elsewhere, how is it their fault? Do your own homework and you will not feel slighted. I have been mostly thrilled by my buys. The gel nail kit should have come with all items necessary, but I bought it with the knowledge that I would need to supplement.

Thumbnail of user carolg20
8 reviews
1 helpful vote
September 11th, 2014

I have had nothing but GREAT service, prompt shipping, and I love the prices! I did have to return one ring - the stone fell out... they got back with me right away and sent me a return label. I really have had no problems at all! Everything has been represented as described.

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Value
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Thumbnail of user karenp28
3 reviews
3 helpful votes
May 4th, 2014

I was so scared after reading all the ratings but I ordered from them anyway. I ordered a set of six sports bras and they came in less than a week and were all packages in plastic in addition to the outside packaging. I just ordered $100 worth of items that are all different so I will be back to edit once I receive (praying) everything in new condition.

EDIT: just received my second order all packages separately. I got lacy white shorts, blue cabana shoes and a really long cardigan. The cardigan is made of a really crappy material but it looks good on so I guess that I more important. But I received all my items. Maybe the site has gotten better over time. They had a commercial in my area.

Final edit! The sweater I thought was cheap is the "long open front hacci cardigan." To be fair, I've seen the same cardigan for like 60 bucks (got it for 20) through googling and NMR did list the materials used. No problem with then so far.

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From the business

NoMoreRack is a flash sales site that offers discounts of as much as 70-80% on everything from clothing to consumer electronics. Deals typically last 24 hours and low prices are meant to be achieved through the purchase of overstock inventory and discounted products.

Company Representative

Thumbnail of user nomorerackc
Nomorerack C.

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