• NoLongerLonely

Overview

NoLongerLonely has a rating of 2.38 stars from 55 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about NoLongerLonely most frequently mention chat room, and mental health problems. NoLongerLonely ranks 617th among Dating sites.

  • Service
    14
  • Value
    13
  • Quality
    14

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
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Neutral
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Negative
2
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The chat room or what should be called the psychopath room MUST be avoided!
  • This is not a site for people with a mental illness because it can only make your life worse.
How would you rate NoLongerLonely?
Top Positive Review

“After about two months on this site, I deleted my account”

Kathryn W.
1/26/20

Because I'd met my amazing partner there. We've been together for twelve years now. Where else could a weirdo with severe Social Anxiety Disorder and a loner on the autism spectrum have hoped to connect but on NoLongerLonely? Update: I married him :)

Top Critical Review

“Can't contact them or cancel subscription.”

Kris D.
12/7/23

I shall be taking my complaint as far as I can now because what they do is illegal. I cancelled my subscription but received a notification saying I'm due for renewal this month. I tried to cancel my subscription and have videod myself doing it. However it keeps taking me back to the Cancel Subscription page so I can only assume it hasn't been cancelled.The only help email I've found is *******@venntro.com so have sent them an email. The website is a con and he just wants your money. Updating to add: I contacted the ICO about this website and the ICO told me every UK website has to have a clear contact method. I've finally been told that I won't be billed again but it's not clear how to completely delete my profile and I think this website is taking liberties so I will fight for a clear contact method to be added so that others don't have to spend ages trying to get in touch with them.

Reviews (55)

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Reviews that mention popular keywords

chat room (10) people (32)
Thumbnail of user tommier12
5 reviews
14 helpful votes
January 21st, 2024

This is a horrible website they are crooks stolen $100 for the first six months I reported to the monitor about not being able to login along with other issues since I've joined over a week ago and Jim still didn't contact me Pertaining to my issues this crooked service should have been closed down More Lonely.com is a complete rip off including Jim and all the others

Tip for consumers:
No more lonely.com is operated by s bunch of crooks thieves losers liars and rip offs and they take advantage of you

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Quality
Thumbnail of user krisd211
1 review
2 helpful votes
December 7th, 2023

I shall be taking my complaint as far as I can now because what they do is illegal. I cancelled my subscription but received a notification saying I'm due for renewal this month. I tried to cancel my subscription and have videod myself doing it. However it keeps taking me back to the Cancel Subscription page so I can only assume it hasn't been cancelled.The only help email I've found is *******@venntro.com so have sent them an email. The website is a con and he just wants your money.

Updating to add: I contacted the ICO about this website and the ICO told me every UK website has to have a clear contact method. I've finally been told that I won't be billed again but it's not clear how to completely delete my profile and I think this website is taking liberties so I will fight for a clear contact method to be added so that others don't have to spend ages trying to get in touch with them.

Thumbnail of user ma326
1 review
25 helpful votes
January 7th, 2021

I was told to kill myself by the user Simple2017 on this site and nothing was ever done about it after I emailed the webmaster (Jim). You think this kind of thing would not go on on a site for people with mental health issues. If these are the kind of people on here, I don't recommend it. Hey, Jim, is this okay by you? Is this how you envisioned mentally ill people being treated on your site? If you delete me for this comment, I'll come back and leave another review.

Tip for consumers:
RUN!

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Thumbnail of user glennj71
1 review
28 helpful votes
August 9th, 2020

Left here long ago and found my partner another way. This site has become a hateful place where people like that conglomerate and come on in gangs and get off humiliate innocent users. They obviously are very sick individuals and this has gone on for an extremely long time while the webmaster makes money and gets thrills off it at the same time.If you want to be one of the victims then join. If you do you will be very sorry!. This isnt even a site because the joke will be on you and you wont be laughing!

Thumbnail of user chrisn873
1 review
18 helpful votes
April 14th, 2022

UPDATE: Of the "8,404" active accounts, 6,517 are located in Lebanon, Kansas. These accounts are actively sending out duplicate messages en masse, which in order to view you must be a member. The site auto detects and inputs your location when you sign up, so 80% of people (clearly a bot) are being run out of one small city which has a population of 178. Nearly everything about this site after the overhaul is FAKE. Buyer BEWARE.

Update 2: I have "sent messages" in my account I've never sent. I assume whatever bot they're using detects my account as inactive because I haven't sent or read any messages, so now they're sending messages to actually active users on my behalf.

I'm just going to keep updating this thing because it's almost so blatant it's unreal.

The site has never been perfect but you could argue it was previously usable. The webmaster outsourced the work and maintenance of the site to a company called White Label Dating and was played up as a big revamp but the site is less feature rich and harder to navigate than before. To access any messages you need to be a paying member which will run you $30 a month, less if you're willing to commit to 6 months or a year, but I wouldn't recommend it as previously the site had "lifetime memberships" which the webmaster and new management company do not honor.

If you're feeling really generous and lonely you can pay $15 a month so that other members can read and reply to your messages even if they're free users... keeping in mind this is a site that had at most maybe 20-30 active users before this massive paywalling.

To the webmaster: unless you are a major breakthrough dating app, people are not going to pay for BASIC FUNCTIONALITY in a niche subpar dating site. There are other ways to recoup losses if you believed in the work you were doing, but this isn't it. There are free apps which include messaging and matching with OPTIONAL premium features and many more people to choose from and all of them local.

The "video stories" meant to entice users to buy into membership are from people that don't even have accounts on the website. They're fake. The ease of navigation is actually a downgrade. I realize running a domain isn't free but this sort of paywalling will kill the site and make it just another graveyard of fake profiles dating site trying to pull a few bucks out of people lonely enough to find the site on google. Really sad.

There's definitely a place for a niche dating site like this, but it is unusable and basically requesting the same kind of money people use for premium access to an app like Tinder or Bumble while taking away the free functionality.

I've met a couple of women here who were great before the great paywall was implemented, i've bought lifetime membership twice despite its shortcomings... so it's a shame to see the site basically take its last breath if it continues on this course because it is now completely unusable.

Thumbnail of user andrewl1091
1 review
19 helpful votes
February 6th, 2021

Webmaster is an idiot. He deletes good accounts but allows bad accounts. There are accounts on here that haven't been used in 5+ years. It's obvious those people aren't returning but yet the webmaster won't delete them. However, he will gladly delete good accounts of people who aren't doing anything wrong. I was just looking to chat with some people but that's not going to happen. I predict this POS website will be out of business soon and rightfully so. Stay away from chat as that's where the literal psychopaths are at. Also, this site has been hacked in the past by other users so be careful and use a VPN! This website was better back a few years ago but the dummy webmaster removed a lot of good features.

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Thumbnail of user richards4304
1 review
7 helpful votes
April 18th, 2022

Suddenly got these emails from this awful company thinking I'm gay and now I can't get rid of them I'm know going to see what I can do to sue this company for claiming I'm gay

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Thumbnail of user karemr
1 review
29 helpful votes
October 15th, 2020

First they take your money and then they don't let you get in touch with anyone...(your pic never gets uploaded, chat doesn't work and so on... it's a crappy website)
Webmaster NEVEEEEEERRR ANSWERS
A total waste of money. Don't even try it...

Thumbnail of user edwards376
1 review
25 helpful votes
May 6th, 2019

The site is a good idea in theory but the awful webmaster spoils it. He really doesn't care about the atmosphere on the site, or whether the site works properly.

He lets people get away with very unpleasant behaviour, and from what I've heard he speaks more harshly to the moderators, who are doing the best to keep the site pleasant in sometimes difficult circumstances, than he does to the trolls!

Also the site is full of bugs that never get fixed. And the webmaster never replies to e-mails. And if the bugs don't prevent you from sending messages, you'll find that unfortunately most members have such bad mental health problems that they can't keep up a regular correspondence.

The chatroom is sometimes OK though.

Overall I'd say that the site probably isn't worth joining.

Thumbnail of user benb272
1 review
31 helpful votes
May 26th, 2019

The site freezes and crashes very often. This makes me feel like I did not get what I paid for when I bought my membership. The site owner does not respond to his customers and does nothing to fix the problems with the site as they are the same problems that were there many years ago. Seems like the only interest is making more money as there are now adverts as well as subscription fees and less features on the site than there used to be. Hardly anybody is ever on the site and it still can't seem to cope. The site owner also claims to do something about abusive behaviour in the chat room but yet again just ignores your e-mails. A shame as this site could have done very well in someone else's hands imo.

Thumbnail of user stevens248
1 review
26 helpful votes
December 21st, 2017

The site is a good idea in theory but it's full of bugs that never get fixed. And the webmaster never replies to e-mails. And if the bugs don't prevent you from sending messages, you'll find that most members have such bad mental health problems that they can't keep up a regular correspondence. Don't bother joining, it'll be a waste of your time.

Thumbnail of user idag12
1 review
21 helpful votes
August 9th, 2018

I loved this site, and treasure some of the connections I made there... there was a time this site was very helpful for my mental state... but the webmaster/owner/Jim does not take care of the trolls and drama queens. Chat seems to have been taken over by trolls or borderline (BPD) users whose main purpose to cause drama for fun. I emailed webmaster about some things, but he didn't even open my email. Well, maybe he will read this! The chat room is in dire need of cleaning up, starting with most mods! It has become a free for all in there! Its hostile, rude, paranoid, and just plain hurtful. Certain problem users and mods need to be removed. How many times does a problem chatter need to be reported before being dealt with? Rather, make them moderator? COME ONE! PLEASE... Jim, come see what your baby, NLL chat, is up to these days! (incognito)...

Thumbnail of user allisonp63
4 reviews
28 helpful votes
July 26th, 2019

I was here during when the site was new and when it was remodeled. It sucked both times.

The first time I was here it was more of a social media site than a dating site. Which was fun! Until I realized that the majority of the site was trolls. They were sexist and evil people that no one would want to interact with. There was one particular active user here who was completely openly sexist and was cruel. I tried to date him and he kept saying he was going to kill himself and when I found out he was sexist he said, "I thought you were different but then I realized you were common" and kept calling people "sluts". There was a religious poster here who acted like she had borderline personality disorder and if anyone knows what that disorder is like you know what I'm talking about (I used to have it and yes I was a bad person).

Then when I came back to the site years later I found that the awesome blog posts had been removed but the terrible chat room was still up. Most of the bad people hung out in the chat room! And the messages were free but only for a little bit. Other than that you had to pay.

There always were only about 200 active users. There's really NO ONE there. I did meet two good people. I met a nice Canadian man (before he turned evil) and a very VERY nice man from New York who I met on the site who moved in with me and lived with me for 3 years before leaving me because he said I was too dysfunctional (I knew him when he was sick but he got better).

So yes this is a 1 star site. I may have found an A+ man here but overall everything here really really sucks.

I will say this though, most Christian men won't marry a mentally ill woman. So if you're Christian and mentally ill maybe you should try here. I've never been able to find people who wanted to wait until marriage on the regular sites until recently. Basically Christian and mentally ill means you're undateable. Christians don't love the mentally ill they want people who are perfect.

Thumbnail of user jcw9
1 review
16 helpful votes
May 29th, 2017

Nolongerlonely is a badly moderated site, its chatroom is full of gutless trolls who abuse and threaten everyone who is new and if you stand up for yourself and give it back they cry and complain, they got everyone they knew to block me via mass message then tried to get me kicked off by the mod when that all failed they tried to send me a virus! Gutless trolls and shut ins run this site which is a shame because there are nice people on there too!

Thumbnail of user jamesl308
James L. – NoLongerLonely Rep

I'm sorry you had this experience. While our chat moderators are given power to maintain civility I know that at times the overstep their bounds. I encourage anyone with a negative experience to reach me (the webmaster) directly.

Thumbnail of user andrewg127
1 review
22 helpful votes
August 1st, 2017

The webmaster spoils what could be a great site. He really doesn't care about the atmosphere on the site, or whether the site works properly. He lets people get away with very unpleasant behaviour. Also the site is full of bugs that never get fixed. And the webmaster almost never replies to e-mails. And on the rare occasions that he does, he doesn't care about what the person has written to him about. The chatroom is sometimes OK though.

Thumbnail of user axelh28
1 review
32 helpful votes
November 2nd, 2016

I decided to check the site out after being off it for a year. What do I see? The same users, most of whom have not updated their photos since 2011 but are still currently active on the site. These are the same users who won't reply to messages. My advice, especially If you're a guy, is do NOT waste your time on here. Truthfully, the site will only make whatever conditions you have, worse.

Thumbnail of user jamesl308
James L. – NoLongerLonely Rep

Online dating isn't for everyone. My advice is not to let others make decisions for you. Give us a try. We are one of the rare sites that actually has a free trial period (2 weeks). What do you have to lose?

Thumbnail of user eonf
2 reviews
22 helpful votes
January 18th, 2017

It's good value and promises something very positive to people with mental health issues (such as myself). However, the comments regarding the aggressive attitudes on the site are true. Recently, 'Jim' the webmaster, installed a new website template, which not only brought it up to date but also got rid of the toxic forums, although the chat room still exists. The messaging had teething problems and despite emailing 'Jim' about this, I received no response whatsoever, but did find that someone had been poking around in my profile blocking people and messaging other profiles that were then deleted. I started chatting to someone (supposed to be from the UK) who seemed really nice, but I noticed that some of the writing sounded American and not English and quite fake. The profile was suddenly deleted. I smell a rat. Previously I've had smiles from people who are nowhere near me and never reply to messages, and this seemed like a trick to get me to buy a membership. If you live anywhere other than the US, the users are few and far between. I've cancelled my membership.

Tip for consumers:
As with all dating sites, be vigilant for scams and fakes - and this includes the site owner/admin.

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Thumbnail of user priscillac48
1 review
12 helpful votes
July 23rd, 2019

Hello,

I was recently in the chat room at no longer lonely and witnessed the mod annie Oakley and hellanervous gang up on what I thought was a nice person. They got the whole room to create chaos and the poor soul just ran away from the site. If you get on this site, make friends on the site on an individual basis. The people on chat seem to be damaged goods in some way beyond repair. The women are not very pretty and are very deficient in every way. Not girlfriend material at all. They are caddy, nasty hateful people. Hey I am not surprised. If I looked like them and was as far gone as them, I wouldn't be a happy person. Stay away from chat for your own good. Horrible horrible mess of people in there.

Thumbnail of user lees170
1 review
17 helpful votes
April 29th, 2017

Don't waste your time. Just tried the site again. I see they have a new design but the functionality is lacking. I filled out my profile a few times and after each time I hit the Submit key, it wouldn't save it. I noticed most of the users haven't been on since last year. I guess people are realizing that the site is a dud.

Thumbnail of user jamesl308
James L. – NoLongerLonely Rep

We've had 4500 unique users since the start of 2017. A bit marketing push is coming soon. Please let me know the functionality you feel is lacking I will be glad to looking at improving the site experience

Thumbnail of user jillianm16
1 review
17 helpful votes
October 18th, 2016

While the site claims that racist, sexist and otherwise offensive content is not permitted, there is virtually nobody who moderates the writing section. This allows neo nazis to run rampant ( one user even has a Hitler avatar). There are endless, repetitive rants about how men are superior to women, accentuated by frequent "choice words" such as "sluts". 'Should women be allowed to vote' or 'Why is the white race better than the black race ' are considered worthwhile discussion subjects on this site. Women who protest will be treated with ridicule and condescension while males who disagree with these extremist views are labeled " effeminate".
There are lenghty explanations highlighting the evilness of Islam alternating with judgmental bible preaching,
Although the Mission Statement declares that users "don't have to hide those pill bottles anymore", members who talk about their prescribed psychiatric medications are vilified and labeled 'drug abuser',
Various religious fanatics promote the idea to deal with severe mental illness using non pharmaceutical modalities only,
This website maybe suitable for dim witted males with an inferiority complex, but ladies, folks of African descent or non Christian faith: Run!
As dating sites in general suffer from a notorious under representation of women, this one seems to deteriorate fast into an all white sausage party,

Thumbnail of user jamesl308
James L. – NoLongerLonely Rep

All of those portions of the site that had public writings have been taken down. I apologize you viewed things there that were upsetting. I hope you will give us another try.

Thumbnail of user leeleem2
1 review
15 helpful votes
September 16th, 2018

Stopped into chatroom reluctantly just to take a peek and what a surprise! A dark force lies in the chatroom. Drug addicts and alcoholics that have a gang run the chatroom and a couple of mods are in on it. Dont be a fairly healthy person or attractive because you will have the gang show up and start problems. A bunch of $#*!es and freaks! The person that runs the gang is * and she is a heroine addict. Her and her beau. They have various accounts and come in as the gang as other users. * is her pseudo account. The white trash girls in the gang scope out guys to basically prey on and lure into their sick dysfunctional world so anyone who is threat is booted out and humiliated. The people in the gang are * and a few others. Its not a place to get help or better. The place will get you sicker. A bunch of white trash drug addicts hos and broken drug addict men! Stay far far far and far away! It is hell! Literally.

*Personal information redacted by admin

Thumbnail of user chrisn44
1 review
22 helpful votes
May 9th, 2016

This site needs to be shut down! The people posting positive reviews for this site, are the nut jobs from this site. Don't believe any of the positive reviews. The worst part of the site is the chatroom and the people in there, especially the moderators who are bullies. The site is worse than middle and high school! A lot of 40 year olds on here act like 10 year olds.

Tip for consumers:
IF you do join..stay OUT of the chatroom! That is where the real psychopaths roam!

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Thumbnail of user jamesl308
James L. – NoLongerLonely Rep

Sorry Chris. I hope you would give us another try. If you encounter someone unpleasant I want to know about it.

Thumbnail of user billyr30
2 reviews
48 helpful votes
May 9th, 2016

Do not register for this site! Most of the users, a good 99% of them are psychopaths, including the owner! A lot of these psychopaths have multiple accounts to trick new users. The chat room or what should be called the psychopath room MUST be avoided! I don't use the site anymore but when I did, I noticed when a new member joined, they would only stay on the site for perhaps a week and not come back. The worst users come from Washington state and the UK. If you want to feel worse than you already do, than by all means join this site BUT if you want to feel better, than don't even bother joining.

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Thumbnail of user axelb23
1 review
35 helpful votes
August 7th, 2014

This is not a site for people with a mental illness because it can only make your life worse. There are bullies and trolls on the site that hate new members. The webmaster does nothing about this and in fact will delete the accounts of good members for no reason. I had tried to sign up for a new account because I figured I would give it another shot but the webmaster decided he didn't want to accept my account so he deleted it and without giving a reason. If you suffer from depression or anything, don't use this site because it'll only make things worse.

Thumbnail of user jamesl308
James L. – NoLongerLonely Rep

Sorry you had a bad experience Ian. Shoot me a message and let's get you a free membership. Be assured I don't delete members for no reason. Sometimes our aggressive scam alert process will get a genuine profile deleted. I fear that may have been what happened here.

Thumbnail of user marks357
1 review
15 helpful votes
March 31st, 2016

As others have said, stay away from the chatroom, it's effectively a front for criminal activity. Pleas to the webmaster are ignored, while complaints are routinely dismissed with genuine members being labelled "paranoid" - charmed I'm sure. Thus fake users are allowed to run rampant. There's even a admin from Russia who can't speak English one minute, then is rattling off perfect sentences the next. - Despite the sites help page advising people to be wary of members from the eastern bloc.

Word to the wise, never send anybody you haven't met in real life through NLL, money/gifts, no matter how persuasive or reasonable they might seem, because there are women on there seemingly making bank, at the expense of the mentally ill.

Awful awful place.

Thumbnail of user jamesl308
James L. – NoLongerLonely Rep

Mark, sorry you had a bad experience. I can promise you the site or chatroom is not a front for criminal activity. I take great pride in keeping fake users off the site. Any users that see a suspiciuos user I encourage them to contact me and I will take immediate action. I hope you can give us another try

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Thumbnail of user jamesl308
James L.
Typically does not respond to reviews

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