website thubmnail of Noho Home

Noho HomeReviews 116

3.9
How would you rate Noho Home?
grey star
grey star
grey star
grey star
grey star

Noho Home Reviews Summary

Noho Home has a rating of 3.9 stars from 116 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noho Home most frequently mention customer service, great experience and unique designs. Noho Home ranks 42nd among Furniture sites.

service
88
value
61
shipping
50
returns
29
quality
77
GB
1 review
1 helpful vote
Follow Gillian W.
Unfollow Gillian W.
Send Message
Share Review
Report Review

Ordered sofas in Jan 23 and was told 6-7 weeks delivery. 12 weeks heard nothing then was fobbed off with numerous emails and excuses. Then promised delivery 4th of June. Nothing. Read these reviews and put a charge back through my bank. They even disputed the charge back, despite 7 months waiting and they had no intention of ever delivering the sofas. Just got my money back. Avoid this company at all
Costs!

Date of experience: August 17, 2023
Canada
1 review
0 helpful votes
Follow Wayne H.
Unfollow Wayne H.
Send Message
Share Review
Report Review

Good experience
August 17, 2023

The delivery time for my Noho Home furniture was quite long, but the customer service team kept me updated every step of the way. Overall, I had a good experience and would recommend for sure

Date of experience: August 17, 2023
GB
1 review
0 helpful votes
Follow Mark W.
Unfollow Mark W.
Send Message
Share Review
Report Review

Highly recommend
August 16, 2023

The customer service was excellent and the quality of the product exceeded my expectations. Highly recommend.

Date of experience: August 16, 2023
Canada
1 review
0 helpful votes
Follow Carl R.
Unfollow Carl R.
Send Message
Share Review
Report Review

Unique designs
August 16, 2023

The designs offered by Noho Home are classic enough to stand the test of time but still allow you to be playful and unique with your interior.

Date of experience: August 16, 2023
GB
1 review
0 helpful votes
Follow Michael B.
Unfollow Michael B.
Send Message
Share Review
Report Review

Positive experience
August 14, 2023

I was having trouble with an order I had placed and reached out to their customer service team for help. The representative I spoke with was exceptionally helpful and went above and beyond to assist me. I was really impressed with their level of knowledge and expertise, as well as their friendly and professional demeanour. Overall, I was extremely satisfied with my experience with Noho Home's customer service team. They were able to turn what could have been a frustrating situation into a positive one and left me feeling confident in my purchase.

Date of experience: August 14, 2023
GB
1 review
0 helpful votes
Follow Sarah K.
Unfollow Sarah K.
Send Message
Share Review
Report Review

Appalling customer service
August 13, 2023

Absolutely apalling customer service. Been speaking to them for a resolution now they Al have gone quiet. No resolution achieved.

Date of experience: August 13, 2023
GB
1 review
2 helpful votes
Follow Helen C.
Unfollow Helen C.
Send Message
Share Review
Report Review

They are currently not shipping their orders or replying to customer service. Do not order! It appears many people are waiting for orders

Date of experience: July 24, 2023
GB
1 review
1 helpful vote
Follow Nicky C.
Unfollow Nicky C.
Send Message
Share Review
Report Review

SCAM DROP SHIP FAKE COMPANY, WHO DONT DELIVER YOUR GOODS, AND MAKE EXCUSES THAT YOUR ITEM DIDNT MET QC CONTROL,WEEKS AFTER IT SHOULD OF ALREADY BEEN DELIVERED.
DONT WASTE YOUR MONEY BUYING ANYTHING FROM THESE SCAMMERS

Date of experience: June 29, 2023
Washington
1 review
0 helpful votes
Follow Hoyt M.
Unfollow Hoyt M.
Send Message
Share Review
Report Review

Unique quality
June 17, 2023

I was a bit hesitant to invest in such expensive pieces, but Noho Home's exceptional quality and unique designs won me over. Their customer service team is fantastic and really goes the extra mile.

Date of experience: June 17, 2023
California
1 review
0 helpful votes
Follow Victor C.
Unfollow Victor C.
Send Message
Share Review
Report Review

Helpful
June 14, 2023

I was hesitant to spend so much on furniture, but Noho Home's quality and unique designs make it worth the investment. Customer service was also very helpful throughout the order process.

Date of experience: June 13, 2023
Netherlands
1 review
0 helpful votes
Follow Stefan F.
Unfollow Stefan F.
Send Message
Share Review
Report Review

The customer service at Noho Home is exceptional. They are always available to answer any questions and address any concerns. I was sceptical to place such a large order with an online brand but I'm very happy I took the risk.

Date of experience: June 12, 2023
Washington
1 review
0 helpful votes
Follow Matilida J.
Unfollow Matilida J.
Send Message
Share Review
Report Review

High quality
June 12, 2023

Noho Home's furniture is truly investment-worthy. It's clear to see and feel how high the quality is, and that it will last for years to come.

Date of experience: June 10, 2023
GB
1 review
1 helpful vote
Follow Svetlana K.
Unfollow Svetlana K.
Send Message
Share Review
Report Review

I have placed an order for the ceiling lights in August 2022 with delivery to Monaco. Before placing my order I spoke to the Noho Home adviser via the website chat and was reassured that the delivery will not take longer than 3 months and that I will not have to pay any extra charges or customs duties as the goods will be coming from China and will be custom cleared by Noho Home directly.
Having waited for my order for 6 months I tried to reach the company only to realise that they don't have a contact number on their website! Since then I have spent hours writing numerous emails and talking to tens of different Noho employees via the online chat all of whom didn't have any idea where my order was and when it will be delivered.
I finally managed to get track of it and received the goods more than 8 months since placing my order!
Unfortunately two weeks after I have received a huge invoice from UPS for the customs clearance of the Noho Home goods. All the further communication and complaints to Noho Home were fruitless as they adamantly refused to refund the customs duties or accept return of the goods. It is the worst customer service experience of my life and I hope everyone will steer away from this awful company.

Date of experience: June 7, 2023
Canada
1 review
0 helpful votes
Follow Loriann P.
Unfollow Loriann P.
Send Message
Share Review
Report Review

Rich fabrics
May 30, 2023

Noho Home's furniture is the epitome of luxury. From the rich fabrics to the intricate details, their pieces are truly works of art.

Date of experience: May 29, 2023
Texas
1 review
0 helpful votes
Follow Titus M.
Unfollow Titus M.
Send Message
Share Review
Report Review

Unique designs
May 29, 2023

The unique designs at Noho Home have made it possible for me to create a one-of-a-kind space that stands out and feels like me. I made use of their 'make your own' feature to change colours and fabrics within my order and couldn't be happier with the result.

Date of experience: May 28, 2023
Texas
1 review
0 helpful votes
Follow Heather W.
Unfollow Heather W.
Send Message
Share Review
Report Review

I am so impressed with the quality of my Noho Home furniture, from the materials to construction and even the level of care with delivery - I can't fault this brand.

Date of experience: May 28, 2023
New York
1 review
0 helpful votes
Follow Cameron H.
Unfollow Cameron H.
Send Message
Share Review
Report Review

Great experience!
May 29, 2023

The attention to detail in Noho Home's furniture is impressive. Each piece is carefully crafted and the result is truly stunning, the work put into the furniture here really does show with the final product.

Date of experience: May 28, 2023
Canada
1 review
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Send Message
Share Review
Report Review

Top notch
May 26, 2023

The customer service at Noho Home is top-notch. They truly care about their customers and go above and beyond to ensure satisfaction. Thank you for the great service.

Date of experience: May 26, 2023
Washington
1 review
0 helpful votes
Follow Joseph g.
Unfollow Joseph g.
Send Message
Share Review
Report Review

Unique design
May 26, 2023

I was pleasantly surprised by the unique designs offered by Noho Home. Their furniture is not only stylish, but also functional in a hospitality setting with a very reasonable trade discount.

Date of experience: May 25, 2023
Washington
1 review
0 helpful votes
Follow Keith W.
Unfollow Keith W.
Send Message
Share Review
Report Review

Unmatched
May 24, 2023

Noho Home is my absolute go-to for high-end, classic furniture. The quality of their products is simply unmatched in my opinion.

Date of experience: May 24, 2023