Noho Home has a rating of 3.9 stars from 116 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noho Home most frequently mention customer service, great experience and unique designs. Noho Home ranks 42nd among Furniture sites.
Ordered sofas in Jan 23 and was told 6-7 weeks delivery. 12 weeks heard nothing then was fobbed off with numerous emails and excuses. Then promised delivery 4th of June. Nothing. Read these reviews and put a charge back through my bank. They even disputed the charge back, despite 7 months waiting and they had no intention of ever delivering the sofas. Just got my money back. Avoid this company at all
Costs!
The delivery time for my Noho Home furniture was quite long, but the customer service team kept me updated every step of the way. Overall, I had a good experience and would recommend for sure
The customer service was excellent and the quality of the product exceeded my expectations. Highly recommend.
The designs offered by Noho Home are classic enough to stand the test of time but still allow you to be playful and unique with your interior.
I was having trouble with an order I had placed and reached out to their customer service team for help. The representative I spoke with was exceptionally helpful and went above and beyond to assist me. I was really impressed with their level of knowledge and expertise, as well as their friendly and professional demeanour. Overall, I was extremely satisfied with my experience with Noho Home's customer service team. They were able to turn what could have been a frustrating situation into a positive one and left me feeling confident in my purchase.
Absolutely apalling customer service. Been speaking to them for a resolution now they Al have gone quiet. No resolution achieved.
They are currently not shipping their orders or replying to customer service. Do not order! It appears many people are waiting for orders
SCAM DROP SHIP FAKE COMPANY, WHO DONT DELIVER YOUR GOODS, AND MAKE EXCUSES THAT YOUR ITEM DIDNT MET QC CONTROL,WEEKS AFTER IT SHOULD OF ALREADY BEEN DELIVERED.
DONT WASTE YOUR MONEY BUYING ANYTHING FROM THESE SCAMMERS
I was a bit hesitant to invest in such expensive pieces, but Noho Home's exceptional quality and unique designs won me over. Their customer service team is fantastic and really goes the extra mile.
I was hesitant to spend so much on furniture, but Noho Home's quality and unique designs make it worth the investment. Customer service was also very helpful throughout the order process.
The customer service at Noho Home is exceptional. They are always available to answer any questions and address any concerns. I was sceptical to place such a large order with an online brand but I'm very happy I took the risk.
Noho Home's furniture is truly investment-worthy. It's clear to see and feel how high the quality is, and that it will last for years to come.
I have placed an order for the ceiling lights in August 2022 with delivery to Monaco. Before placing my order I spoke to the Noho Home adviser via the website chat and was reassured that the delivery will not take longer than 3 months and that I will not have to pay any extra charges or customs duties as the goods will be coming from China and will be custom cleared by Noho Home directly.
Having waited for my order for 6 months I tried to reach the company only to realise that they don't have a contact number on their website! Since then I have spent hours writing numerous emails and talking to tens of different Noho employees via the online chat all of whom didn't have any idea where my order was and when it will be delivered.
I finally managed to get track of it and received the goods more than 8 months since placing my order!
Unfortunately two weeks after I have received a huge invoice from UPS for the customs clearance of the Noho Home goods. All the further communication and complaints to Noho Home were fruitless as they adamantly refused to refund the customs duties or accept return of the goods. It is the worst customer service experience of my life and I hope everyone will steer away from this awful company.
Noho Home's furniture is the epitome of luxury. From the rich fabrics to the intricate details, their pieces are truly works of art.
The unique designs at Noho Home have made it possible for me to create a one-of-a-kind space that stands out and feels like me. I made use of their 'make your own' feature to change colours and fabrics within my order and couldn't be happier with the result.
I am so impressed with the quality of my Noho Home furniture, from the materials to construction and even the level of care with delivery - I can't fault this brand.
The attention to detail in Noho Home's furniture is impressive. Each piece is carefully crafted and the result is truly stunning, the work put into the furniture here really does show with the final product.
The customer service at Noho Home is top-notch. They truly care about their customers and go above and beyond to ensure satisfaction. Thank you for the great service.
I was pleasantly surprised by the unique designs offered by Noho Home. Their furniture is not only stylish, but also functional in a hospitality setting with a very reasonable trade discount.