Precision Auto Body Of Plano TXReviews 1

The company faces significant challenges regarding customer trust and communication, particularly in the context of insurance claims and vehicle repairs. Customers express frustration over a lack of transparency in the repair process, including unexpected shop changes and unclear financial transactions, leading to feelings of deception. While some customers acknowledge the company's efforts to save on deductibles, this approach has been perceived as prioritizing cost over quality service. Overall, the feedback highlights a critical need for improved communication and clarity to enhance customer satisfaction and restore confidence in the company's practices.